[Resolved] Paynimo / Techprocess Payment Services — electricity bill not credited in jharkhand urja vitran nigam limited

Tampuia

from Mumbai, Maharashtra

Address:

Maya kunj, Hazaribagh, Jharkhand, 825311

I had made payment of electricity bill of ₹ 2893 on 22 dec 19 vide customer reference[protected]. Amount got debited but not credited in jharkhand urja vitran nigam limited account. Kindly look into the issue and ensure that this problem does not recur in future. It creates embarrassing situation. Electricity department may fine me. T his is the second time that this sort of problem has happened.

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Jan 29, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Team,

TPSL ID:[protected]

The status of the above mention transaction is success and the payment for the same will be send to the merchant Jharkhand Bijli Vitran Nigam Limited on[protected].

Regards,

Trupti

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)