[Resolved]  Paynimo / Techprocess Payment Services — failed transaction on muthoot finance

Aug 02, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

Greetings of the Day!

This is with reference to your below mail for payment not updated towards
TPSL ID:[protected]
BANK REF NO:[protected]
BANK REF NO:- [protected]
We would like to inform you that on the basis of the given details we have checked and found that the status for the same was reported as pending at our end as we had not received the response in real time from bank's end.

Accordingly, as per the standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to your bank on[protected].

You are therefore requested to kindly check your bank account statement to confirm the credit receipt or contact your bank in case you have not received any reversal into your account.