[Resolved] Paynimo / Techprocess Payment Services — ghmc - property tax

Sridhara Raju Penumathsa

Address:

HIG 99,6th Phase,Flat No 201, KPHB Colony,Kukatpally,Hyderabad, Hyderabad, Andhra Pradesh, 500072

Property tax amount deducted: rs.3404

My mobile number: [protected]

I tried to pay the property tax dues using the ghmc online facility. However, after going through all the steps and an amount of rs.3404.00 also being debited from my account, i did not get any
Property tax paid confirmation.

It appears that the above mentioned amount is stuck with paynimo/techprocess payment services and is not credited to ghmc account.

Now i am in a situation wherein my amount is debited and i did not get confirmation, also the property tax is not paid.

I have emailed to ghmc but there is no response from them.
Please let me know when will my amount be credited back to my account so that i can make the payment again.

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Apr 26, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Mar 26, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Mar 28, 2019

Updated by Sridhara Raju Penumathsa Bank Reference ID:[protected]
Merchant transaction ID:
Transaction Amount: 3404
Transaction Date:25/March/2019