Paynimo / Techprocess Payment Services — I done payment but not received to merchant

Hello my name is hiren I done my payment for my consumer loan in idfc through app but my 2522 ₹ debit from my account but money not received to merchant
Please refund my money asap
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Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank statement to trace the transaction from our end.

Regards,
Customer Service

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    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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