[Resolved]  Paynimo / Techprocess Payment Services — Jbvnl complaint balance paid but not showing

Address:Ranchi jharkhand

G19264 GARHWA JBVNL bill paid through tpsl rs 1697.but not showing in electricity bill.i have done through bhim app on 7 5 2020 .balance deduction from my account.but not showing in bill.it shows dues.how is it possible
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Aug 14, 2021
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
May 29, 2020
Paynimo / TechProcess Payment Services Customer Care's response
Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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