Paynimo / Techprocess Payment Services — Money Debited but not refuned back - Education payment

Address:mumbai , india

I initiated a payment on Manav Rachna university Erp portal to pay my University misc. fees. I paid though my credit card and it was of 708.26 rs . But the payment got stopped in between and money got debited from my credit card which of ONECARD company. It was showing pending on the onecard app on that that but today it is showing as successful but it wasn't .
I paid my fees through debit card again and it was done successfully but the money which got debited through my creditcard hasn't refunded yet.
Payment date - 28th august 2023 9:43 am
transaction id - [protected]
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    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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