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Paynimo / Techprocess Payment Services — Money got deducted from my account but not credited into receiver's bank

I made a payment to KL University, it got deducted from my account, but not credited into receiver's account.
Here are the payment details.

Payment Reference : [protected] IGALLPVBY9
Description: INB Billjunction dot com TECH_BILJUN Payments

Student RollNo: [protected]
Category : CERTIFICATE COURSE FEE
STUDENT NAME : SANAMPUDI THULASI RAKESH

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Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Jul 07, 2021
Updated by [email protected] Added one more image

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    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
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    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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