[Resolved] Paynimo / Techprocess Payment Services — Money wrongly deducted(fraud)

RP Agency

Jun 16, 2021

Address: Mumbai

Hi I am Anup Das from Kolkata. Recently on 11th may 2021 i pay my emi to muthoot finance via my indusind debit card amount Rs10, 029/-. But when i requested OTP from muthoot finance for payment, . But i got a OTP from paynimo. At that moment i didn't check clearly, i thought it's coming from muthoot cause i want to pay muthoot. Later that when my payment was successful muthoot shows me that payment failed but my money got deducted from my account. When i ask bank it shows me i have deposit my money to Paynimo Mutual fund which i actually doesn't. So i requested to Paynimo its a really fraud to me by Paynimo or by others i dont know. But i want refund..

My account details are...RP AGENCY
INDUSLND BANK
A/C NUMBER[protected]
NAME RP AGENCY
IFSC CODE.. INDB 0000745.
BRANCH HALDIRAM
A/C TYPE CURRENT

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Aug 11, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2021

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the transaction with the given information.

Please provide us with the TPSL id to assist you further as without TPSL id we will not be able to trace the transaction. If you did not receive any transaction id, you may get in touch with your bank for further assistance.

Thanks,
Customer Service.
Ingenico (a Worldline brand)