I made a payment for my muthoot gold loan no 0155/BTB/20 on 12th July 2021 from SBI online (ref.no [protected]IGALMWRAU2) for 2373 including charges amounting to 2389.52. During the return to muthoot page the website froze and later said "session expired". When I check with muthoot the money has not been credited to my loan account.
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