[Resolved]  Paynimo / Techprocess Payment Services — my mutual fund investment amount debited to my bank account but not credited to tspl

Address:Chennai, Tamil Nadu

Ref. No folio scheme name transaction type amount (Rs.) paid through status transaction date
13831582 - mirae asset tax saver fund-reg (G) new investment 25, 000.00 - payment not received 20/03/2020 17:33:15:057
13830484 [protected] axis long term equity fund-reg (G) new investment 25, 000.00 tpsl amount received 20/03/2020 10:34:31:577

I am a customer of funds india ltd. On 20.03.2020 i have made two mutual funds investment of rs.25000/ each. As detailed above.
My bank account was debited for both the transactions. On enquirty with the bank they confirmed that both the amount was credit to tpsl. By giving the prn no: [protected] and [protected]. Pl verify and process the another payment also

Ramani [protected]
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Apr 25, 2020
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2020
Paynimo / TechProcess Payment Services Customer Care's response
Dear Customer,

Kindly coordinate with your bank and let us know the transaction id i.e TPSL id to trace the record from our end.

Regards,
Customer Service.
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