[Resolved] Paynimo / Techprocess Payment Services

[Resolved] Paynimo / Techprocess Payment Services — online payment failed

B Bharathi@93 from Chennai, Tamil Nadu

Hi sir/mam, I have done online payment for MBA exam fee of Rs. 2210 on 19 May 2019 using my axis bank debit card through Indian Bank via paynimo gateway system. E-receipt has not generated but the amount has been debited from my debit card. Its been more than three days but amount is not refunded to account yet. Please check and do the needful at the earliest. Reference number: 190519 +1 photos Was this information helpful? No (0) Yes (0)
May 24, 2019 Complaint marked as Resolved Nothing has been done to resolve the problem..still the amount has not been refunded Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support May 25, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Customer, This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end. Bank Reference ID: Merchant transaction ID: Transaction Amount: Transaction Date: In case the amount debited from your account, kindly provide us the updated bank statement for the same. Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) May 25, 2019 Updated by Bharathi@93 Transaction amount:2210 Transaction date:20.05.2019 Reference id:190519
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