Paynimo / Techprocess Payment Services — PAYMENT debited but confirmation/product not received

Payment of Rs 230.00 debited from my bank account through netbanking on 22.08.2023 but till date no confirmation received, neither ordered product delivered by the vendor.
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Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service
Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Devang Jadhav

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