[Resolved]  Paynimo / Techprocess Payment Services — Payment deducted but not paid to merchant

I paid my mothoot interest through techprocess on 12 April 2021.
Payment was not done, but deducted from my account.
Details are as follows:

Date: 12 April 2021
TIME : 8:59 AM IST
AMOUNT: 38642.72 INR

please resolve this matter as soon as possible.
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Aug 6, 2021
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir/Madam,

TPSL ID : [protected].
Bank Reference No: [protected].

The above mentioned transaction was unsuccessful, Hence the amount was refunded on 15.04.2021 from our end and as per Bank TAT the same will be credited into your account within 5-7 working days.

Regards.
Customer Service.
www.ingenico.com/india.
Service desk number:[protected].

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