[Resolved]  Paynimo / Techprocess Payment Services — Payment not received Ref : PG/[protected]/TECHPROCESS/DC-1601

Ref : PG/[protected]/TECHPROCESS/DC-1601/Activa HSP Plate
Transaction Posting Date 11 Dec 2020
Debit Amount 371.19
Indusind Bank
Your IndusInd Bank Account No. 25XXXXXX3214 has been Debited for INR 371.19 towards PG/[protected]/TECHPROCESS/DC-1601/Activa HSP Plate.
Above mentioned Amount debited from my account but no order confirmed on bookmyhsrp.com. I was informed by a message displayed on my screen that the amount debited will be returned to my account in 24 hours but amount still not credited.
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Aug 6, 2021
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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Dear Customer,

TPSL ID : [protected].
Amount : 371.19/-

We have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to Celex Technologies on[protected].

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards.
Customer Service.
www.ingenico.com/india.
Service desk number:[protected].
Dear Customer,

TPSL ID : [protected].
Amount : 371.19/-

We have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to Celex Technologies Pvt Ltd on[protected].

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards.
Customer Service.
www.ingenico.com/india.
Service desk number:[protected].

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