Paynimo / Techprocess Payment Services — Payment of Rs 11800 to unethical online website

henry Ds

from Aizawl, Mizoram

Feb 2, 2022

Address:	Matharu Arcade, Subhash Rd, Vile Parle East, Mumbai, Maharashtra 400057
Website:	gamersmart.in

I ordered a product from gamersmart.in on 28th January 2022.I made a payment using my SBI Debit Card amounting to Rs 11800 with transaction no[protected].The website confirm my order and send me emails.Today on 02/02/2022 i found out that the website doesn't exist anymore.I had no clue to which account the payment was made, but from the transaction it clearly shows that the payment is made possible using Paynimo.

–OTHPG[protected]Paynimo Ecomm Mumbai

I have attached screenshots of transaction of SBI, emails from gamersmart.in for your kind consideration.

I request a refund of the transaction Rs 11800

+5 photos

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Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Feb 05, 2022

Updated by henry Ds I photo of SBI message is attached

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Comments

[email protected]

Feb 7, 2022

Hi i ordered a product from gamersMart.in on 22/1/2022 and i pay him 10620 rs to my upi id and after sometimes he send me a email and he says your order is conform the order will be shipped in 14 in 15 days and also say you give a tracking id but i don't have any track id and my order is not delivered this is fraud website and i want my money back.

I add a image of my payment and email.

I want my money back or refund.

I request a refund for the transition of ₹10620