Paynimo / Techprocess Payment Services — payment to bsnl - money deducted but not reflected

The complaint is for bsnl broadband payment. The payment was made via techprocess on 15 june 2020. The amount of rs. 1913 has been deducted from my account but the payment to bsnl did not go through (Pending). The inb/[protected] received as an sms. How and when will the money be transferred to my account? Bsnl a? C [protected]
Request a return to my account.
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    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
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    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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