[Resolved] Paynimo / Techprocess Payment Services — the amount deducted from my debit card but not recharged in my no.

simran1256

from Korba, Chhattisgarh

Address:	Jabalpur, Madhya Pradesh, 482001
Website:	bsnlportal

As mentioned above I made a transaction on BSNL payment portal to recharge my mobile number through your gateway on 14 August at 9.13 pm of 100 rupees through my RuPay debit card, but the transaction failed due to some technical glitch i have provided screenshot which appeared after i click on pay button please refund the amount my card number ends with 5098
please resolve this issue as soon as possible

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Sep 23, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

Aug 24, 2018

Updated by simran1256 The amount refunded on 20/08/2018 thank u and please resolve the issue of the website to continue my support