Dear sir/madam,
I have paid jbvnl electricity bill of rs. 19, 619 for the month of jun, 2020 through online payment mode of jbvnl website on 17.07.2020. The amount has been deducted from my Bank of india account but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor it has been return back to my bank account . My consumer no. PHD08017 & Bill No [protected] of sub-electricity office at Hazaribag(U). The transaction id for deducting the amount from my bank account which was received in my mobile phone is as "MEDR/TPS*JHARKHAN/962455/". I, therefore, request you kindly make the payment successful or return back the amount to my bank account as early as possible. My mail id is [protected]@gmail.com. Regards.
Pankaj Kumar
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I have raised the complain same day but till now its not solved, kindly do the resolve on priority.