[Resolved] Paynimo / Techprocess Payment Services — Transaction got failed while making online payment to JBVNL

ajaykumarrcse

Address:

BAGODAR, GIRIDIH, JHARKHAND

Dear Sir/Ma'm,

I was making online payment to JBVNL for my electricity dues bill of Rs. 2746.00 through JBVNL website on[protected] but the transaction has been failed and the amount has been debited from my SBI account. The transaction no. is Txn#676626.

I, therefore, request you to kindly make the transaction successful or pay JBVNL or refund my amount.

Thanks and Regards
Ajay Kumar

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Aug 11, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)