[Resolved]  Paynimo / Techprocess Payment Services — tution fee paid to ideunom - payment details not received

Jul 11, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jul 11, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Tech Process Payment ID by coordinating with your bank to trace the transaction from our end.

If the transaction is done through card kindly share first 6 digits and last 4 digits with the exact date of transaction.

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Credit CardsPaynimo / TechProcess Payment Services tution fee paid to ideunom - payment details not received
Paynimo / Techprocess Payment Services — tution fee paid to ideunom - payment details not received

1 Review
Chennai, Chennai District, Tamil Nadu, India
Pon Jayakumar on Jul 10, 2019


Sir, i have paid admission and 1st year tuition fee rs.7175/- to the ideunom, indian bank a/c. Online transferred on 04.07.2019 at 19.03 hrs. Amount deducted from my sbi credit card account. But payment details not received. Student name: m. Mathankipriya reg. No. A19101ucr6101. Kindly send me the transaction details as a proof of payment. Thank you,
Complaint Status
[Jul 10, 2019] Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Paynimo / TechProcess Payment Services Customer Care's response, Jul 11, 2019
Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)