I had placed an order for movie tickets on 29th september, 2019 under the promo offer of flat 100% up to 500/- cashbacks. I had placed an order of 1528/- and did not receive the cashbacks. Upon calling the customer care, they says us that am not eligible and the company has a clause of not disclosing the reason for not being eligible for the offer. I request you to please help me out and provide me the complete refund of the services rendered or give the cashbacks as i was very much eligible.
Regards,
Rahul
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