[Resolved] Paypal India — deadlock in accessing my paypal account | |||
My paypal account had a two factor authentication to send the otp to email id and phone number. I am unable to retrieve my password as my mobile number was deactivated sometime back. It has only one option at the end to retrieve password, it sends otp to the existing mobile number. How do i change my mobile number without being able to login? Their help community and support center does not have a good email facility as it forces the user to only end up looking at their faqs which was totally useless. They should have a channel for the end user to write some actual problems faced in their website. How does one reach them directly if there is no support email id anywhere? I cannot even close the account and am leaving it to the dangers of being misused only because the website is so poorly designed. Was this information helpful? | |||
Jun 4, 2022 Complaint marked as Resolved PayPal customer support has been notified about the posted complaint. | |||
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