Paypal — money not provided by paypal

Hi,

I have redeemed 750₹ from univox a online cash for survey app through paypal on 25th aug 2020. Payment has also been processed by univox on aug 28 2020.

Till now the money is not received in my paypal account. Univox is prompt in sending fund, but paypal have not credited it to me.

I have contacted paypal help center multiple times but no response from them. They are maintaining a very poor customer service.

Transaction id: 84x645220l356870c

Kindly help me receive my hard earned money.