PaySense Complaints & Reviews

I was spoke with customer care person he is using abuse words and stolen my personal contact details and talking abused words with my family...take legal action to them
How you stolen contacts how come people getting my personal details......

Hi Team,
I have lost my job today, i have already submitted the loan application in Paysense. So please help me to cancel my loan application.

Mob: [protected]...

Dear Sir/Madam,

I'm very shocked that how many times late payment will be charged?

I was going to process the EMI for the month of Nov, 2020. But I see that paysense had charged extra rs. 590/- for the late payment made for the EMI of October, 2020. Where it was already charged as per below:

EMI Amount: 9088
EMI Paid: 9727/-
Excess Payment: 639

Now why additional...

My name is Kiran. kiran.[protected]@gmail.com. [protected].
This is to let everyone in the forum know that paysense have been making fools of its customers and there is no contact details as it is a fraudulent organization a scamster. I have paid more money than the interest as per their calculation and even they claimed it they would return back since June 2020. But still their team has not reverted is what they claim. I demand my money back...

HI I have taken loan amount of 25k and paid EMI regularly but from August month they moved Moratorium without my knowledge and i have paid August EMI also but still not reflecting in app also september i dont see EMi option and i have sent so many mails regarding this issues but no response .for october month again EMI i have paid but still that also not updated again november also paid but still not updated. but now i am getting penalty...

Hi Team,

Paysense multiple executives calling and threatening to my friends and family members to clear my loan amount where I am coordinating and answering for their calls. Already we were hospitalised due covid positive and physically and mentally not fit. Because of paysense call, we lost our credibility within family and group. I have written multiple emails to paysense team to respond to my emails to confirm on those...

Hi,
My EMI is use to increase by 2.5 K everymonth and my payment status also not updated ..
please refund all extra charges and close my loan immediately.
please let me know process and extra amount i have to pay .

please find below mail conversation which i have been following from paysense from almost 6 month .

i am not getting any reply .

please close my loan
br...

Hello it's Nandini Sutradhar I have taken 2 loans from paysense where 1 loan is been completed now on February I took other loan from paysense and I am paying EMI on time but this month due to the app and website issues I couldn't pay my emi I have mailed many times with all the screenshot but this recovery agent and paysense team Ankita, Sonam, Saurabh, an all who is working for paysense they have access my contact information and giving...

I have paid my Installments on time and my loan is now closed successfully. I have been emailing since last week for a NOC confirming Loan closure but you guys are least bothered. You guys would call like hell for due payments. But when we require assistance, you don't care. I am requesting you for one last time, please email me my NOC on priority. I have also raised a request through your not so friendly app.

Please respect...

My dad continuously receiving call from [protected] this number. that person name is vijay. he is using abusive language. we never applied for any loan. he threatened my dad and also used abusive language with me also. my dad's bp shoots because of his language and continuous calls. last week i called on that number and tell your executive that we never applied any loan and requested her not to call my dad but today again person named vijay...

Myself Naveen, I have taken personal loan from paysense and I am paying emis regularly from last one year and because of sudden lockdown I have opted for moratorium as per RBI declared and again i have started paying EMI from september and from October 2020 they are asking excess EMI amount Rs 9346 and the actual one is Rs 8382. When we raise mail to paysense they wont respond and their customer care will not work but collection executives...

We family members are getting continuous calls from people saying they are from Pay sense. and asking us to pay loan amount. but we didn't take any loan. Their number is [protected]. Continuously they are calling our relatives but not to our family....

Hi
my name salman hussain i have been take 25k loan from paysense app on Dec2019 and i had made paymant 3 to 4 emi after lockdown we will not pay any emi
today morning recovery agter come to my home address and force to pay emi and banging to my house and Spoiled my honor, And took me to the police station,...

Respected Sir,
My name is Rajendra Chawhan
maine paysense nbfc company se personal loan lia hu, but abhi jobless hone ke karan me abi emi pay nahi kar pa raha hu..

Last 2 month se mujhe bahut recovery agent ke call aye the or bahut pressure kiya, mujhe mentally bahut torcher kiya, maine last two month me apna gold chain bejke EMI bhara tha, ab tak sabhi EMI clear kiya hu lekin abhi to halat bahut kharab he or...

Hi my name is Reshma and I applied online loan from paysense. After submitting my Pan number, Aadhar card and other documents my loan got approved for 2 lacs on 5th September 2019 and I was told that I will have 24 Emi's, However I only received 1, 90, 440.00 rupees in my account and was later told that 1300 rupees is the partial interest and 8260 is the processing fees. The real problem started after I opted to take EMI Moratorium as I had...

Hi Team,
My Loan account number [protected]. I have taken a 2 lac loan from Paysense however I only received 1, 90, 440.00 Rupees. I was told I shall have 24 months EMI however the app show's 31 Emi's. When checked with the email customer service the Information I got shocked me. They said since I have taken EMI Moratorium that is why they have extended 5 months EMI and another 2 months of EMI they are taking interest. This is...

My emi date is on 5th of every month.i have paid emi on every 5th but they will add 1190 again and again for late fine on same day(on 5th).i am following with customer care from aug. they are saying they have techincal glith..it will resolve.how much time need to solve technical glitch 2-3 month.they didnot forget to add late payment in emi for next month....

नमस्कार सर मेरा नाम सोनू है मेरा मोबाइल नंबर [protected] है
मैने आपके paysense app से loan लिया था जो कि धन राशि तीस हजार था
मैंने अपनी installment कुछ इस तरह से पे की जिसकी तारीख और अमाउंट इस प्रकार...

Hi,
I have taken PL 5 months back until last month everything was fine.There was issue in there App and one payment was delayed for a day which is paid by me very next day.To my surprise they charge me 2950 rs penalty for a day late.This month I saw I need to pay 8350 which was not clear to me hence i have sent them email for clarification but no positive response received and I dont have any option to pay only emi value hence I have...

My Loan EMI is due on 5th of every month, I am making payment in 4th itself from the mobile app. Payment of August in not settled in the app yet, and they are aking me to pay late payment charges and interest on that. Please resolve.
I have raised a formal complaint to them via email on 4th Sep itself. I did not make any late payment, so waive off the extra charges and settlement of Aug and Sep month EMI on the app. Also, I want to...