PaySense Complaints & Reviews

Exactly the same happened with me.
How could you take someone's debit card number along with cvv and atm pin until it's not sure that the loan would be disbursed. This is completely fraud

They call to my family members plz help me

Hi my name is
Nitu verma
Last month in October I have taken a loan from paysense Pvt Ltd and as I discussed with them my loan amount has to be 9138
But now in there app the amount 13796 is showing
Which is not exceptable so now they trying to trap me on this

Hi,

I have taken loan from paysence but since 7th month emi paid is not settled to the loan its still show has processing.

Still when I paid all over due as per there statement in July 21. Still I see 6 emi pending in nov21. How is this possible.

Executive name sumit taken money thru phonepay to his prasnal number, is not update in account and his contect no.[protected] paid on 8th july21.

I am sending email since 1 year till now with regular follow-up still I only get revert have re -escalated and update you on 48 hours.

Think of customer uneducated don't understand of transaction how must have they facing issue towards casual attitude from bank for service .

But till date no resolution but surly get calls from Collection to pay over due.

Loan start date 5th May 2020
Loan account number STPLSC[protected].

Hope will get some resolution.

I took a personal loan from paysense . I paid 6 emi's on time. After which I lost my job and unable to pay emi. I requested them for a settlement. But recovery agents are calling my friends and relatives and harassing. I am planning to give a police complaint against them.

Hi, I received calls from Paysense Recovery goons. They have accessed my contacts through their app, threatened me, my family, and relatives for nonpayment. This is cybercrime as paysense has no authority to steal/access and misuse customer's contact list, and use it to harass the customer, his family, and relatives. I received calls from [protected] on 20th Nov 21 at 3:58pm. and also WhatsApp message from [protected]. Please take strict action against this.

I got a call from [protected] from Mukesh Singh this complaint has been reported by other user still consumer complaint has not rectified the issue I have satted the date for payments still consumer complaints do not have the power to stop it, my mother got an panic attack due to the harrasment by paysense team. They are not ready listen if this continues I have right to raise, according to collection act by rbi if this not stop I will have to take legal action I am ready to pay but in save manner

I have repaid and settled my loan account and have Paysense an amount of 90, 000 rupees in Aug 2020 i also have email confirmation i was informed will recieve closure lettet in 60 days its been more than 1 year now the account is not settled also the company is calling me for same account i have settled and asking for money it is also showing outstanding on my cibil and it is affecting me.

They are charging without any proper reason,
My monthly EMI, I got a message that your EMI amount will deducted from my account automatically but not deducted that's not my problem,
Amount not deducted automatically and I have been charged for extra amount this is how they do fraudulent.

They have ruined my life. They called my family members and friends and abused them. This has to stop if anyone can listen in India. People are suffering so much because of no action at all. I have filed 2 cyber complaints against them but no response yet.

I request esteemed member of this organization to please do something. If any thing happens to me paysense shall be responsible.

This is for public record...

I have used 3 months mortorium facility which they have charged 7000rs extra charges just for using the facility ..they have not informed amount these charges before ..Now they are calling all my contacts and harassing them ...this needs to be stopped. .I am filing a case in consumer court against them ..

This company have accessed my contacts and calling random people from my list and threatening them. they are also threating me and my family members . i have filed complaint in rbi as well as through email.

Name- Pradeep
Loan no.- SL2164794
Mobile no. [protected]

As discussed with paysense employee his name rajesh. he offered me settlement amount of 13000/- to settle my loan and he promised to me that he will closed my loan after payment of 13000/- I request him to give me settlement letter of 2 part payment of rupees 6500/-. After discussing Ms. Ridhi( senior legal advocate) and Ms. Ankita ( senior team leader) they...

Dear RBI,
I Priyank Dimri Loan A/C -STPLSC[protected], start on 24th May 2021.
I had taken the loan with pay sense with very bad experience, your authorize agent (Deepak Sahu-[protected]) promised me the rate of interest 18%. after that i proceed my documentation, and signed the agreement online behalf of their trust. bust when my EMI started i came to see it is 22% rate of interest .
I called to agent( Deepak Sahu-[protected])and...

Hi team,
I have paid my overdue charges via phone pe upi gateway. Amount is debited on 1st september 2021 from my bank account. But paysense failed to adjust that amount against my loan overdue EMI. I have contacted paysense customer care people they always we are investigating the thing but not able to find anything we are escalated to the concerned department but till date I didn't got any solution. one of their executives says...

I do agree with all complaints i see against paysense.
Even though paysense doesn't say it openly that goons hired by them but they are actually.
These goons call to my freinds and relatives which are not even part of any details given during loan application process.
How they got numbers from contacts list ?
Are they doing something illegal to access my contact list ?
[protected] was the number who abused my friends and relatives.
And i see still person speaking on this number it means no action taken.

You guess i have only one EMI pending that too only from paysense, who else dare to call and abuse me.
I have observed this for 3 months. and i did it wantedly to confirm that they are paysense goons.

I WOULD STRONGLY NOT RECOMEND ANYONE to deal with paysense and looking forward to post all call recording on twitter.

Good luck paysense

Paysense team harassing using my contact list, as given access while using the phone app to allow permission, and they are taking the number from the contact list to harass everyone on my contact list, hence please look after this, as this is not the way to get the money recovered, without the legal notice

The calls my friends received was through the below phone number

[protected]

Dear sir,
I have taken a loan amount of Rs. 2 lakhs LOAN ACCOUNT NUMBER( (STPLSC[protected] from the Paysense which is the one of the NBFC in March 2021. I have maintained suffiecent balance at the time of EMI date(5th of every month) and the bank could not able to auto deduct from account on due date. when i contacted the bank they have informed be that they have so technical issue in NACH presentation and asked me to wait for...

As discussed with paysense employee. he ready to settle my loan with Rs. 10000 and promiss to my will closed. i have done my payment of Rs. 10000 at 20 Aug 2021 and also send my payment receipt. but still he is not giving any payment receiving receipt. when i am trying to contact on mobile number he is not receiving. not any reply.
This is bank detail where i was transfer my money.

Bank Name : RBL BANK.

Account...

I had taken two loans from Paysense. Had been regular in paying my emi on time till pre covid. But as I am working in school and because of covid affect in our industry, we had regularly getting late salaries and in turn I had been paying delayed emis. One month those people started calling all my contacts and I raised complaint with RBI ombudsman. My issue was resolved but harm has been done to me. These month I closed one loan with large amount and was not able to pay another emi of other loan, again those people started harassing me by calling 100 times in a day. There regional collection manager Mr Ashish called and threatened me with dire consequences, used foul language. I recorded his conversation and shared it with their company. Guys anyone please suggest me how to take my case forward..