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PaySense Complaints & Reviews

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Last updated Feb 14, 2024
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Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West
Mumbai
Mumbai City District
Maharashtra
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400054

PaySense reviews & complaints page 9

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S
Sanchitmalik123
Oct 22, 2021
Oct 23, 2021
This thread was updated on Oct 23, 2021
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Company giving threatening and harassment calls to random people in my contacts

Address:mumbai

This company have accessed my contacts and calling random people from my list and threatening them. they are also threating me and my family members . i have filed complaint in rbi as well as through email....
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P
Pradeep678
from New Delhi, Delhi
Oct 3, 2021
Oct 9, 2021
This thread was updated on Oct 9, 2021
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Loan already settled but ECS deduction not stopped

Name- Pradeep
Loan no.- SL2164794
Mobile no. [protected]

As discussed with paysense employee his name rajesh. he offered me settlement amount of 13000/- to settle my loan and he promised to me that he will closed my loan after payment of 13000/- I request him to give me settlement letter of 2 part payment of rupees 6500/-. After discussing Ms. Ridhi( senior legal advocate) and Ms. Ankita ( senior team leader) they...
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priyankDimri123
from Noida, Uttar Pradesh
Sep 29, 2021
Sep 30, 2021
This thread was updated on Sep 30, 2021
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Loan A/C -STPLSC09000005050116(personal loan)

Address:Noida

Dear RBI,
I Priyank Dimri Loan A/C -STPLSC[protected], start on 24th May 2021.
I had taken the loan with pay sense with very bad experience, your authorize agent (Deepak Sahu-[protected]) promised me the rate of interest 18%. after that i proceed my documentation, and signed the agreement online behalf of their trust. bust when my EMI started i came to see it is 22% rate of interest .
I called to agent( Deepak Sahu-[protected])and...
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K
kishore adapa
Sep 20, 2021
Sep 21, 2021
This thread was updated on Sep 21, 2021
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Payment not updated since 20 days

Hi team,
I have paid my overdue charges via phone pe upi gateway. Amount is debited on 1st september 2021 from my bank account. But paysense failed to adjust that amount against my loan overdue EMI. I have contacted paysense customer care people they always we are investigating the thing but not able to find anything we are escalated to the concerned department but till date I didn't got any solution. one of their executives says...
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F
fayazhus
Sep 18, 2021
Sep 21, 2021
This thread was updated on Sep 21, 2021
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Abusive calls and harassment to my contacts

I do agree with all complaints i see against paysense.
Even though paysense doesn't say it openly that goons hired by them but they are actually.
These goons call to my freinds and relatives which are not even part of any details given during loan application process.
How they got numbers from contacts list ?
Are they doing something illegal to access my contact list ?
[protected] was the number who abused...
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G
gopal rauth
from Bengaluru, Karnataka
Sep 13, 2021
Sep 15, 2021
This thread was updated on Sep 15, 2021
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Harassing by calling to my contact list

Paysense team harassing using my contact list, as given access while using the phone app to allow permission, and they are taking the number from the contact list to harass everyone on my contact list, hence please look after this, as this is not the way to get the money recovered, without the legal notice

The calls my friends received was through the below phone number

[protected]...
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A
anji boyini
Sep 7, 2021
Sep 9, 2021
This thread was updated on Sep 9, 2021
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false reporting to credit bureau agency on my loan account (stplsc1100006562987) information

Address:Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, 400054 Maharashtra, India

Dear sir,
I have taken a loan amount of Rs. 2 lakhs LOAN ACCOUNT NUMBER( (STPLSC[protected] from the Paysense which is the one of the NBFC in March 2021. I have maintained suffiecent balance at the time of EMI date(5th of every month) and the bank could not able to auto deduct from account on due date. when i contacted the bank they have informed be that they have so technical issue in NACH presentation and asked me to wait for...
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S
SHITAL OJHA
Sep 2, 2021
Sep 4, 2021
This thread was updated on Sep 4, 2021
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Settlement Payment Done but still not update

Address:Mumbai

As discussed with paysense employee. he ready to settle my loan with Rs. 10000 and promiss to my will closed. i have done my payment of Rs. 10000 at 20 Aug 2021 and also send my payment receipt. but still he is not giving any payment receiving receipt. when i am trying to contact on mobile number he is not receiving. not any reply.
This is bank detail where i was transfer my money.

Bank Name : RBL BANK.

Account...
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V
Varanasi Ramesh
Aug 30, 2021
Sep 1, 2021
This thread was updated on Sep 1, 2021
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Delay in EMI payment

I had taken two loans from Paysense. Had been regular in paying my emi on time till pre covid. But as I am working in school and because of covid affect in our industry, we had regularly getting late salaries and in turn I had been paying delayed emis. One month those people started calling all my contacts and I raised complaint with RBI ombudsman. My issue was resolved but harm has been done to me. These month I closed one loan with large...
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1
123**
Aug 30, 2021
Aug 31, 2021
This thread was updated on Aug 31, 2021
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Regarding my phone hacking

Hii this is Monika HM...

Loan number : SL2392421

Please find the attachment fyi

I have paid my loan amount till date.. this emi was bit late due to my project payment issues..
Today I have received a call from this number from paysense [protected]
And this person was Soo cheap and was speaking like an uncultured fellow.. he had taken my contact list and threatened me and mentally...
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A
AmanSandy
Aug 28, 2021
Aug 31, 2021
This thread was updated on Aug 31, 2021
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Fraud (not Paysense Its Pay Fraud)

Address:B-359 Vasant Vihar New Delhi

My Loan is complete in May 2021 ( I'll pay my all payment at time at penalty but i'll pay) Still after two months they deducted a lot of money from my accounts that too twice. He is THE FRAUD COMPANY not pay sense...
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D
Dalpat narayan
from Delhi, Delhi
Aug 19, 2021
Aug 20, 2021
This thread was updated on Aug 20, 2021
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Contact list hacked by their team

This is not acceptable the people of paysense are hacking customers contact details and call history.. As I am not able to pay emi on time because of loss of job.. They started calling people to whom I am making call they are just having access to your contact history.....
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S
Steve20
Aug 16, 2021
Aug 17, 2021
This thread was updated on Aug 17, 2021
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I'm complaining about EMI payments

Hello! Mr./Miss.

This is related to my Payufin Loan ref. No. STPLSC[protected] of Rs. 43000/-.

First of all I'm registering this complaint that although ALL the required information about my bank details have been collected by the PaySense staff, the first EMI didn't get debited on its own.

Secondly, it's when I inquired about the delay, I was informed that since this is the First EMI I've to...
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M
mukesh98188
from Delhi, Delhi
Jul 10, 2021
Jul 14, 2021
This thread was updated on Jul 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan Disbursement Delay for 12 Days

I have applied for a Loan on Pay Sense App. on 27 June'21 and the same has been approved on the same day after uploaded all the required documents

But to date Amount has not been credited to my account.

I have already raised the complaint to customer support multiple times but there is no positive response from pay sense.

Already raised to CEO of pay sense. but still no response from his end.br...
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M
munishbangia
Jul 9, 2021
Jul 20, 2021
This thread was updated on Jul 20, 2021
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Cleared loan account waiting for NOC STPLSC11000005000779

Address:B-71A, GF ardee City, Gurgaon-122011. 9873436419

Dear RBI,

I am Munish Bangia took loan of Rs 2, 30, 000.00 from paysence finance company on phone call in feb 2020.
Which i cleared in few months after 16/09/2020. Rs 2, 32, 799.00 as asked paysense how much i have to pay to close the account. The said amount they told me Rs 2 lakhs thirty two thousand seven hundred ninty nine. with the details given by them and i paid. But after doing email to them from 9 months not...
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V
Vk Jogi
Jul 6, 2021
Jul 6, 2021
This thread was updated on Jul 6, 2021
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Paysense Penalty charges

Dear Sir,

I take loan from paysense and I pay all EMI time to time but paysense give me panelty for late payment.

Paysense say it's system fault we solve this issue, but after 5 month this issue is till pending, paysense team not call or mail .
I have all mail conversation that paysense acceptance of there system issue....
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Y
YogeshP1988
Jun 30, 2021
Jun 30, 2021
This thread was updated on Jun 30, 2021
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Abusing Family and friends. Using very bad words

This company needs to be taken to court. Their collection people abusing family and friends by steeling the contacts. WHERE IS THE GOVERNMENT? SLEEPING?...
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N
Niranjan Boga
from Bodhan, Telangana
Jun 29, 2021
Jun 30, 2021
This thread was updated on Jun 30, 2021
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Harassed

Address:8th Floor, Empresa building, 2nd Rd, Ram Krishna Nagar, Khar West, Mumbai, Maharashtra 400052

Company is literally screw the people personal life and family life. They are literally making people to die for not paying payment calling to there contacts data.these people are responsible for the suicide of the customers. Paysense need to pay for it. Worst behavior ....
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Z
Zameer9448
Jun 21, 2021
Jun 23, 2021
This thread was updated on Jun 23, 2021
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Harassing and Using Vulgar Language

Address:Bangalore

Hello Zameer Pasha i took a loan from Paysense in after taking this loan i pay my emi regulary after this corona situation my whole business was closed, Even I told them give me some time will pay the EMI but they didn't listen and continuously gave me a calls also tried to reach my colleagues and family members. They are talking vulgergerly. My contact details they have hacked and calling every number which is in my contact list. Also I...
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S
Sachin Mani Tripathi
Jun 16, 2021
Jun 29, 2021
This thread was updated on Jun 29, 2021
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Difficulty in Loan process

My contact number is [protected],
i need a loan but ther is an issue i am facing while i am applying for a loan from app....
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