Paytm — Fraud done by someone else by using my paytm account ( just by having my number only )

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Paytm

Hello sir.

I were a paytm user and i had paytm postpaid, enabled full KYC. I had 6000/- paytm postpaid limit...But after sometimes due to some reason that number was closed by Sim Company due to some reason and I had not re-issued my that number( which was linked to my paytm account ). So, that number had been issued to someone else.

But during that time i tried many time to login with my id and password and credentials but all were useless. I never got access to my paytm account due to not having that number.

After sometimes, someone else had my number ( because issue by sim company to new customer ) linked to that payment account of mine, having all credentials of mine.

But that person was using my credentials in Paytm using that number issued by company. Now, The person got all the access of my paytm account only because of having that number.
He used all my paytm postpaid money of 6000/-.

I got the email o[censored]sing postpaid money because my credentials ( email, phone, pancard, aadharcard etc. ) was still linked to that Paytm account. I were shocked how he got access to my paytm account only on the basis of having my number. So i got to know someone is using my paytm account and then I tried to contact that person. He is using my credentials as his WhatsApp pic and using my name on his WhatsApp name. I messaged, I called him and i told him all about the matter that he is doing a fraud using my paytm account by using all my amount and not paying the bill ( that was a fraud ) but he blocked me and still he had not payed the money and charges.

But now, in that Paytm account all credentials are mine, but someone else have the access and he is doing all the fraud with my account and not paying the bill due to all these things I am facing problem i am getting all the bill included interest and every time additional interest is in the bill on my name in my email id. I tried my times to contact paytm customer care, cyber cell, by call, message, email etc. These all my efforts are useless and the problem has not solved yet. I am getting due bill payment email again and again.

Now, it is effecting me in all way, by decreasing my credit score, fraud on my account etc...this is not acceptable by anyone. How you can give access to anyone by having only the number.

I have all the proff that i tried to solve the problem the paytm care, cybercell complaint, calls, email etc.

Please look forward as soon as possible

This fraud is happening with me now. But think during corona many people died and many of them would have payment and Paytm postpaid. In this case many numbers will be issued to someone else and all the fraud will be happening and Paytm is giving the access to account by just having the number only...wow...this is a fraud and high level fraud.
Please help me and us.

🙏 Fraud's number ( number was linked to my Paytm account but issued to someone else by sim company due to some reason ) = [protected]

🙏My contact number ( present )= [protected]
🙏 My Email= [protected]@gmail.com

🙏 Amount= 6000/-
🙏Month = August

👉 Credit score is decreasing
👉 bill and internet is increasing each month by heavy amount.