Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 111

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Keerthiksha
Apr 6, 2019
Report
Copy

Address: Pondicherry, Puducherry, 605009

Dear sir/mam,

I have booked air ticket in jet airways through paytm application. The ticket had been cancelled by airlines for operational reason. We approached for refund. Airlines mailed us to contact paytm for refund. We talked to them regarding this. It has been 15 days now. Still i didn't get even single reply from paytm. Kindly do needful. Enclosed proofs below.

Thanking you,
Nirmala
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sareen Khan
    from Mumbai, Maharashtra
    Apr 6, 2019
    Report
    Copy

    Address: 111/22 Dev colony, Near CSD canteen, Rohtak, Haryana, 124001

    I recharge my phone through paytm
    Amount was deducted successfully but recharge not done
    I made a complaint to paytm regarding this issue but they didn't solve my problem
    Neither they refund my money nor they recharge my phone
    Very disappointing response
    Irresponsible behaviour of paytm employees
    They just kill your time, put your call on hold
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Madhav barodia
      from Mumbai, Maharashtra
      Apr 6, 2019
      Report
      Copy

      There was no linking a d self authorization of getwoo dating app with my paytm app.
      Even then getwoo did the subscription on 5th april 2019 without my asking for my authorization due to which i lost 500 rupees from my pytm wallet.
      Please cancel my subscrption as soon as possible as getwoo is not responding to my concerns.

      Initiate refund as soon as possible.

      Madhav barodia.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        nehanny
        from Noida, Uttar Pradesh
        Apr 6, 2019
        Report
        Copy

        Address: Shop No- 24 Kashmiri Main Market Lajpat Nagar Delhi - 110024 Opp - Lal Hospital, Shop No- 24 Kashmiri Main Market Lajpat Nagar Delhi - 110024 Opp - Lal Hospital, New Delhi, Delhi, 110019

        Dear Sir

        Paytm Mobile No - [protected]

        I used my PAYTM to return to bank Rs.6000/- I have not received money but fund was debited from my paytm account

        Hence, I request you to kindly arrange to refund Rs.6000/- which was debited paytm on dated – 29.03.2019 As soon as possible. Your early action will be highly appreciated.

        Thanking you Sir,

        Yours Faithfully,

        Neha Sharma

        Mobile no - [protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Aayushi Mongia
          from Gurgaon, Haryana
          Apr 6, 2019
          Report
          Copy

          Address: 122001

          Please note that on paytm i have first recharged vodafone prepaid mobile with rs 399. Amount was deducted from my account (Net banking), but i did not get a confirmation that the recharge has been done and the status was showing "unsuccessful". I waited for few minutes. Then i tried again doing same recharge of rs. 399 and the payment was successful.

          The amount of rs. 399 was deducted twice from my account and i wish to have a refund for the transaction that was unsuccessful at first but which was converted into successful through paytm's end at the same time another transaction was successful.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            R.p. Ayush Kamlesh
            from Mumbai, Maharashtra
            Apr 6, 2019
            Report
            Copy

            play store game payment issue

            Dear
            Sir/Madam
            My player id is - [protected]. Today (04/03/2019)i was purchased 600+60 uc that price 799/- for upgrade royalpass. So i was online transaction & money was debited of my account to Times of money limited but no added any uc to my player account. Give Transaction details below

            Thank you for using State Bank Internet Banking. Reference No. for transaction of Rs. 799.0 from A/c ending 6102 to Times...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            E
            eddy99
            from Mumbai, Maharashtra
            Apr 5, 2019
            Report
            Copy

            Website: paytm.com

            This is regarding query ref#[protected] on order id [protected].

            I am unable to use the fly card coupon which i have purchased on april 3rd 2019. Though i have raised a complaint using paytm instant messaging but it is is still pending. I was told that the resolution will be provided within 48 hrs but it is more than 48 hrs and i have not received any update. Even i am not getting any response on my messages despite multiple attempts.

            I lost my offer on flight booking hence i ask for a refund for the wastage of my money and time.

            The 24x7 help services are pathetic as far as i can say.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              samabhi
              from Raiganj, West Bengal
              Apr 5, 2019
              Report
              Copy

              Address: H/O Dilip kumar ,Mallick sadan,pan dev ram gali,Malighat,kali bari road, muzaffarpur,bihar, Muzaffarpur, Bihar, 842001

              Hi. I have ordered for dominos pizza but there is a problem with transaction of money and then transaction failed and i did not get my order number on my screen. But money was spent on my card. My order was 375 rs. Please refund my money as soon as possible. Or please tell mewhat are the further procedure to get my money back in my account. Please solve urgently.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rambha simhachalam
                from Chennai, Tamil Nadu
                Apr 5, 2019
                Report
                Copy

                Address: Paytm company newdelhi moida

                Sir i am rambha simhachalam. I was transferred amount of 100000 from my account sbi to my reciever's account karoor vysya bank on 12 march 2019 through paytm wallet upi transaction. Amount deducted from my account but don't credit to my reciever's account. I sent many times myself and my reciever's account statement to paytm. But there is no solution. Paytm team was not responding. Please solve problem.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  atulsharmanew
                  from New Delhi, Delhi
                  Apr 4, 2019
                  Report
                  Copy

                  Address: METRO STATION, 110053

                  Payment failed in amazon but paytm payment bank (bhim upi) not reverse rs.1560 transaction amount.

                  i sent many letter BY speed post both of companys but company not gave any response.

                  amazon say coclusionery message money blocked by paytm bank. then i'm very harassed. i hope that complaint gave resollution.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    rameshtit
                    Apr 4, 2019
                    Report
                    Copy

                    Address: 486886

                    I purchased honda activa 125 and applied promo code worth 7k but now paytm is cheating and saying we cannot apply promo code. I paid a fees of 500 rs and they are now saying we can offer 500rs worth cashback, i am not fool to spend 500rs to get back 500rs. Paytm is cheating customers and they dont have a proper email id to address customer grievance.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      jjvten10
                      from Hyderabad, Telangana
                      Apr 3, 2019
                      Report
                      Copy

                      I had paid Rs43889/- online on 28 Mar 19 to Paytm for Apple watch series 4, but the package received by me on 30 Mar 19 contained stones. The issue was brought to the notice of paytmcare vide complaint No[protected] on 30 Mar 19, however they have rejected my complaint. My request is that the fraud be resolved and my money returned.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Avisekh Roy
                        from Kolkata, West Bengal
                        Apr 3, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 700084

                        I made a payment of 1494 in wbsedcl website using paytm on sunday. The transaction didn't complete but the amount got deducted from my account. I have been following up with paytm for a refund but they are refusing to entertain me without an order id or transaction id of paytm. The problem is that these ids didn't generate as the transaction didn't get completed. I have the transaction id for the payment from hdfc and provided them that as well. But despite sending countless emails, the only reply i got was "please provide transaction id / order id". It seemed to me that they are only sending automated mails and not even checking my mails out. I wish to get my refund for the payment whatever happens. Please check the attached image for the 2 duplicate transactions: - 1st for the paytm one which was unsuccessful. The 2nd is the one which was the successful payment via billpay.
                        Apr 4, 2019
                        Complaint marked as Resolved 
                        HDFC reverted the amount but Paytm was very unprofessional in their approach and replies.
                        Sir mai aaj 100 rupees ka
                        Shoping kiya lekin mujhe
                        Abhi tak iska report nahi kiya hai jiska
                        Detail ye hai
                        Paid Rs.100 to Anusneha at Mar 25, 2019 11:05:48 . Order ID:[protected] . Updated Balance: Paytm Wallet- Rs 0
                        I have entered the wrong delivery address that is 759/6 Pragati vihar instead of 769/6 Pragati vihar please change it to the later that is 769/6 Pragati vihar, Dharampur, Dehradun, Uttarakhand

                        My order number is [protected]
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Report
                          Copy

                          Address: Lower Muthi, Jammu, 181205

                          On 30.01.2019 i recharged jio number of one of my family members [protected] for rs399/- from my netbanking sbi anywhere. The recharge failed and a message was received on the same date 30.01.2019 on sin [protected] at 07:04 pm that the recharge has failed. The amount got debited to my account number [protected] maintained at sbi talab tiloo, jammu. I contacted the bank and they told me that the amount has been paid to the client. On contacting jio, i was told that the amount has been paid back to sbi. Despite lapse of more than two months, the amount of rs399/- has not been refunded to me.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rahul Mergu
                            from Mumbai, Maharashtra
                            Apr 2, 2019
                            Report
                            Copy

                            I have received the R's. 900 deducted d message on my mobile and seen the details that Getwoo deducted 900 today without my knowledge and without asking authorization.
                            This is completely not acceptable at all, How someone directly deducting the amount from my paytm...
                            What is the security of my money?
                            That has to be come back to my paytm account.
                            Mobile no [protected]
                            Cash back nathi Mali rahyu 25 rupees code scan Kara pachi
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              AnkurRubi
                              from Kanpur, Uttar Pradesh
                              Apr 2, 2019
                              Report
                              Copy

                              Address: B-121 sector 5, Gautam Buddh Nagar, Uttar Pradesh, 201301

                              Hi, My order no in paytm is .[protected] .
                              Order placed successfully on 26 march 2019. product dead line to delivery is 02 april. but totay is 2 april still no progress. i have send more than 2 mails 10 calls.
                              paytm always asking for some hours. i have never face such a irresponsible customer service ever.
                              I need my money back now.

                              Regards,
                              Ankur pandey.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                from Tanda, Uttar Pradesh
                                Apr 2, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: noida, 272002

                                Dear sir,
                                I do a online payment 1599rs from paytm upi. Payment did not success but money dedected my accout. Then i complaint paymaent agent that there was a call to my phone number whose phone number is [protected]. He said that i am speeking from paytm. We will transfer your dedected money to your account. Please give your upi pin number and send tha measage to the one whose is [protected].
                                And we gave tha upi pin number and measuerd, after that sir our account has 4900rs debit
                                We are gone need our money back please help me sir.

                                Thank you
                                Jitendra kumar
                                Mo. No. [protected]
                                Apr 7, 2019
                                Complaint marked as Resolved 
                                not solved
                                Apr 04, 2019
                                Updated by [email protected]
                                Please quuick solve my problem
                                Apr 07, 2019
                                Updated by [email protected]
                                dear sir please refund my dedected money

                                UPI ID[protected] mony send ₹2000 Receiver has not received the mony on 30/03/19 at 9.33AM
                                While trying to book a ticket throgh paytm money has been deducted from bank with the amount of INR 19000.89 but irctc sjowing money is pending from bank. Now the money is not in bank, paytm wallet or irctc wallet . Its been 4 days .
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  from Tanda, Uttar Pradesh
                                  Apr 2, 2019
                                  Report
                                  Copy

                                  Address: noida sec, 272002

                                  Dear sir,
                                  I do a online payment 1599rs from paytm upi. Payment did not success but money dedected my accout. Then i complaint paymaent agent that there was a call to my phone number whose phone number is [protected]. He said that i am speeking from paytm. We will transfer your dedected money to your account. Please give your upi pin number and send tha measage to the one whose is [protected].
                                  And we gave tha upi pin number and measuerd, after that sir our account has 4900rs debit
                                  We are gone need our money back please help me sir.

                                  Thank you
                                  Jitendra kumar
                                  Mo. No.[protected]
                                  I have sent money on wrong no.[protected]. they denied to reverse back
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    ALEKH CHANDRA SAMAL
                                    Apr 1, 2019
                                    Report
                                    Copy

                                    I attempted to recharge and money deducted from bank account, but recharge failed. Order no.[protected] dt.28.11.18 at.8.39pm for recharge of ₹1699 of bsnl mobile [protected].
                                    Operator reference no. Received is [protected]. Upi reference id[protected]. Paytm states order successful; bank paid money to paytm; operator states failure, but amount debited in failed recharge attempt has most unfortunately not been credited to bank account for last four months. Amount be restored early.
                                    Apr 01, 2019
                                    Updated by ALEKH CHANDRA SAMAL
                                    Several attempts to bring about a resolution have failed. this is most disappointing. are these channels inoperative ?
                                    My account block to open peytem
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      ALEKH CHANDRA SAMAL
                                      Apr 1, 2019
                                      Report
                                      Copy

                                      Address: ASHIRBAD, GAYATRIVIHAR, Cuttack, Odisha, 755020

                                      I attempted to recharge and money deducted from bank account, but recharge failed.Order No.[protected] dt.28.11.18 at.8.39PM for recharge of ₹1699 of BSNL mobile [protected]. Operator Reference No. received is [protected]. UPI Reference ID[protected]. Paytm states Order successful; Bank paid money to Paytm; Operator states failure, but Amount debited in failed recharge attempt has most unfortunately not been credited to bank account for last four months. Amount be restored early.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit