PayTM Mobile Solutions Complaints & Reviews

I am not allowed to use the money from my paytm wallet because i have not submitted the kyc yet. This is fine but if someone deposits money into the wallet then paytm accepts it. This is not acceptable to me. If i am barred from using the money already in the wallet then how and why paytm allows crediting into the wallet. I talked to the customer care and he says this is the norm set by the paytm. I think this is an intentional norm set up by paytm to serve itself. This is also fine. But are they not cheating the public? I think so. Can it be rectified? What i mean by correction in this case is that even crediting the money into a person's wallet must not be allowed if he does not comply with paytm regulatory norms like kyc not updated etc.. Request the government authorities to look into this and take action.in addition to this there is one more request. I tried to with draw money from the paytm wallet as i have decided not to utilize paytm services anymore. This also is not allowed. When enquired with the customer care they are again giving the same answer that it is the norm of paytm. I want to understand what kind of norm is it which prohibits a person from withdrawing his own money from his own paytmm wallet. I feel these are flaws set up by paytm to serve its own ends but at the same time cheating the public. Can you please help me to get back my own money from the paytm wallet. Thank you.

I had received payment from customer and paytm charged me without pre notification
And the company said that i had received unfair transaction and that's why i was charged for the same but there was no mail or pre notification for the same.
We have very limited profit and now we are turning in loss due to unexpected behaviour of paytm
Please help us

Scam
Paytm not refuding my money

On 12 th april i had transferred 3000 rupees from my Paytm bank account to my Bank of Baroda account through upi.But Money is still not credited to my account till yet.
Upi id of transaction is[protected].

I had talked to Customer care of bank of baroda they said we have reversed your money back to your paytm payments bank.but paytm is not refunding my money.i had call recorded of bank of baroda customer care as a proof

Resolve my issue immediately.

Account name:-ajij
Account name:[protected]
Upi id of transaction is[protected]
Amount:-3000 rupees.

I tried to pay my act broadband bill using paytm app but the amount got deducted from my credit card and its added to paytm as gift voucher.The amount didn't went to act broadband bill
Please reverse the amount which is came as paytm voucher immediately
Please rectify these mistakes in future...

Hi,

I purchased a vehicle and got new codes for electricity, recharge.

But when i try to apply it, it's not working.
I'm fed up with this issue in paytm

Just check and contact me at [protected]

I have went and complaint in the office of kormangala they tell us it's not my problem.
Careless behavior.
It's not fair
Kindly check

Thanks
Mahendran

Dear sir,

I am karan mandloi mo. No. [protected]

Mene dt 29.03.19 ko paytm ke dwara hans travels ki ticket book ki thi jiska refrence no. H medr/one97/commun/224292 transection fail ho gya tha or mere a/c se 2750 rs less ho gye the jo ki abhi tk return nhi aaye.

Hans wale bol rhe h ki unko pese nhi mile h.

To pir mera pesa kha gya or kb wapas aayega.

Paytm electronic voucher for domino's pizza for 500 rupees bought on 27feb. Have made a order for 100 rupees with the 500 rupees voucher and utilized 100 bucks out of 500 rupees. Next time when tried to use voucher, voucher does not work anywhere. The instructions does not states that a voucher can be used only once. When contacted paytm customer care, they were saying refer to instructions whereas nothing present in instructions. Please help in resolving the evoucher problem. Please refer to attached screenshots.

Paid Rs.690 (Gift Voucher: Rs 690) to Misra at Apr 13, 2019 19:00:04 . Order ID:[protected] . Updated Balance: Gift Voucher- Rs 0

Paid Rs.1559 (Gift Voucher: Rs 1559) to Misra at Apr 13, 2019 18:54:15 . Order ID:[protected] . Updated Balance: Gift Voucher- Rs 0

The above details of the product is placed and amount is been deducted but we have not received any product availability details.. Please cancel and return the amount to the same account.. Not satisfactory about the services.

To whomsoever it may concern,
My name is Rahul Rajawat i use [protected] as my registered paytm no. and the booking id is [protected] .
I booked a flight ticket by Jet Airways which got cancelled by the airlines now since 25th march i am complaining for my refund but the paytm just gives me 5-7 days time and does nothing and this has been happening since 21 days till today and i am getting no satisfactory reason for the delay.
Kindly guide what should I do in order to get my refund i.e. roughly 14K.

3600 rs. Were deducted from my account throught internet banking, it shows that money went to times of money limitied for in-app purchase but it does not went there.

Thank you for using state bank internet banking. Reference no. For transaction of rs. 3600.0 from a/c ending 2635 to times of money limited on 15-apr-19 at 00:58 is igafxtgqf8. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your inb credentials.

I want my money back... Please refund my money.

I have booked flght ticket and unfortunately flight got cancelled, but I still dint get my refund.
its 3 weeks completed.
i have paid 17877 INR. Please help. It is frustrating and a poor service that was not expected.
kindly look into it

Name of traveller: Prasad Naik
Confirmation number:SLXPXK
paytm Order number: [protected]

Paytm account linked with my mobile number is [protected]. I was updating personal details in my paytm and suddenly logged out. Tried logging in again but every time it was showing invalid otp. Tried login using email id. it shows that email id is not registered. Tried calling using IVR, not able to talk to the customer care agent. When entering otp in IVR again it says invalid otp. Not able to open any of the paytm app. Not received any solution yet even after tweeting to them. Worst service. How an active account suddenly disappeared? If any fraud will happen to my account paytm will be responsible for that.

I had done a merchant voucher purchase on 1st April using paytm upi, merchant did not approve purchase but money got deducted but it was immediately refunded or credited back to my personal account, but a re-debit was done and paytm took my money again which was worth 3000/- . I have sent screenshots to them as proof, but they don’t care to refund or respond or acknowledge that fact. It’s been 12 days since they have my money. I want to register a legal case against them and sue them for this. I have attached proof of screenshot where money was first credited and then debited

I have done spice Jet booking through Paytm mobile solutions on 14th April 2019 and the amount of booking was deducted from the account and was paid to Paytm mobile solutions.

But neither any booking confirmation received nor the amount was refunded.

No PNR generated in Spice Jet booking and all the customer care nos for Paytm Mobile Solution were incommunicable.

This Paytm mobile solutions should be slammed and prosecuted for such fradulance.

Also investigation should be carried out against Spice Jet since why the PNR could not be generated though the amount was deducted.

I purchase a ebook via google play and the money was deducted from my bank, but i did not get the purchase i paid for and i didn't even receive the receipt. But the amount is debited from my account and not yet refunded. Kindly look into this matter and resolve issue and please make sure that the amount is refunded. I've attached the proof regarding the payment.

I have done an online transaction on paytm to buy school books from a stationary store Sureka Book house on 2nd April but book store was not in capacity to deliver within the day so I have to cancell the transaction and bought books from there only but off-line. Since then I am asking for refund from both ends but not yet I have been given solution.Both the parties (Sureka store, and Paytm) are putting blame on each other and I am in mid feeling helpless. My all efforts of calling to paytm helpline number is going in vain .Please help me in this regard as such behaviour from such a reputable company is unacceptable.
My complain id with paytm is[protected]
Regards,
Onkar Agarwal

I subscribed to Paytm first plan under the offer of INR 100 cash back. However, i did not get the cashback. When i wrote down to Paytm team, they gave me reckless reply of me being not KYC verified customer. However, i was kyc verified customer at the time of subscribing. Find attached snapshots. The Paytm team speaks rudely and disrespectfully. I am worried about customers after payments bank licence granted to people like Vijay Shekhar Sharma.

Used ID: [protected]@gmail.com
Query Ref No:[protected],[protected],[protected]

I want the order to be reversed or the promised cashback.

It's been over 2 months of my kyc problem.

I completed my kyc with agent around 2 months back but my kyc wasn't done and bank account didn't open either.

Later contacting them they said they'll delete my account and make it a full kyc account through previous given details at the time of kyc and told me not to create a account again until told by a paytm employee.

They deleted my paytm account. And it's been 15 days i haven't recieved a call from paytm to reopen my account and now when i created the account it shows all my documents are already in use like pan card, aadhar, or passport all of them are already in use and now i cannot even activate my wallet nor do any kyc process
Absolutely pathetic paytm.

Paytm no [protected]

I have placed the order on 31st march, 2019. I have purchased this on application of coupon code of cashback of 1250/-. And after few days it got delayed due to some aspects. I have spoke to the customer care of the paytm. They have said me to wait for few days. And i have waited as they said but today they have cancelled it. And i spoke to them they are saying sorry to me.
Please, my hearty request to all indians, non-indians to not to purchase from it.

Order i'd - [protected]
Order date - 22 march 2019
Delivery date - 27 march 2019
I have ordered a jbl clip 3 from paytm for 3199 rs and i have got a cashback of 320. But i received a different product on delivery. The product that i received is a non branded small speaker which almost cost around 100 to 150 rs. I have called many times to paytm's customer care and have filed a return request but they rejected. I want my refund and this product should be picked up from my home. Pls kindly initiate my refund.