PayTM Mobile Solutions Complaints & Reviews

I had 5 bus tickets from Delhi to Manali using PayTM along with my relative who had booked 2 more in the same bus (Himachal Volvo Highway) and on the day of travel, he was informed via SMS that the bus was cancelled. I called up the bus operator to enquire and he told me that the bus was cancelled indeed and that I will be getting a refund in 72 hours. So, my relative and I booked tickets in another bus just in time at a high price. We never received any refund after that. I called up customer care, emailed them and used their chat system but the only response I got was that the team is working on my case and I will get a response in 48 hours . This happened multiple times and then one day I got an email that the bus operator has said that the bus wasn't cancelled and so there won't be any refund. I called them up multiple times after that but didn't receive any help. In one of the emails, I was given the number of someone in HImachal Volvo Highway. It turned out to be an ex-employee's number and he agreed that the bus was cancelled indeed. I have the call recording. Kindly help me get the refund.

Rs 3500 has been sent successfully from my account on third of February 06.01 PM and its 4th day but still money isn't deposited in receivers account. Source bank confirms about successful transaction but receiver banks not yet received the money. I tried many times to contact with Paytm but they never respond.
Money sent from IDBI Bank Account to SBI Account using Paytm UPI.
UPI Reference Id[protected]

Dear Sir
My self Mr. Dharamveer Kumar Sharma
Job location Beawar Ajmer Rajasthan
On dated 28th January 2019 @ 4 : 30 PM I was searching a one website ( themonsterindia.com ) for job purpose. Then I received on call from website customer care no. [protected] for to assess for filled up details and they requested to me for 10 rupees payment as a registration fee and I paid 10 rupees through Axis banking online system but the agency have fraud with me due to hacked my account and withdraw all money ( 57751/-)from my account, when I got information about this transection through SMS, then I was shocked what happened with me. Then immediately I registered my complain at customer axis bank care no. [protected] and I received reference no is[protected] against my fraud banking complain. Than after I go to Axis bank Branch office Beware Ajmer and registered my complaint for the same under banking money fraud case with the help of bank employee and also they given me one complaint no. is 48450468 on dated 29th January and bank employee summit dispute form for the same to bank branch. Similarly I had registered y complaint in local police Thana Beware City Ajmer on dated 29th Jan 2019 with complaint no. 26.
After that so many times I visited bank manger office to discuss about the same and to knowing the status of my case but they not taking any interest and also not given any right answer or conclusion for the same.
Here I request you to please considered my request and take necessary action about this
Here I am not able to lose this money because I’m not a very rich men I am a middle classed salaried person .so my humble request you to please considered my complaint against fraud transaction by case.
Fraud Paytm trsacation ID is PAYTM MOBILE SOLUTIONS PVT[protected]

I have initiated to transfer money to my bank account in paytm business app and went pending. The amount pending is Rs.4060. Please Transfer the amount to my bank account as i need that amount. And please my this immediately as the amount in pending is huge.
My details are-
Mobile no.- [protected]
Name - Mahendra

I made two upi transactions on 02nd february 2019 at 08:04pm and 08:07pm respectively with corresponding upi id "[protected]" and "[protected]" for inr 4, 050/- (Rupees four thousand and fifty only). The amount was deducted during each of my transaction while the client on the otherhand did not receive them.

I have already waited for two working days as mentioned in "24x7 help". The amount has neither been funded to my client account nor in mine.

I also tried to reach the customer care through mobile. The line was not connected to the official concerned.

Hence i request you to kindly look into the matter and get it solved at the earliest.

Thanks and regards
Saravanan b

I had ordered 2 parcels from paytm online shopping and after waiting long for a duration of 15 days, they cancelled my order. My other order awb was on the way to my delivery center a while ago as on 05 feb 2019. I received a sms from paytm a few moments ago that my order was cancelled, this was the second time they did this to me, and i haven't still received the refund.

Im deepak buy a product from paytm order id : [protected] Sony ps4 500 gb slim console, i request a return for product but pytm make fool and scolded me from the date i request.But when i return the product they avoid pikup and tild me to visit custimer care which was 210 km from my home pytm no. [protected].
Also product is in warranty replace period given by paytm when i request.

Today, 02/02/2019. I was try to book one tickets from irct app but my ticket didnot get booked and my Money 891.8 Rs. got deducted from my axis bank net banking.
A/c no. 443165 has been debited by Rs. 891.8 on 02Feb19.Info: INB/[protected]/PAYTM MOBILE SOLUTIONS PVT.

Request immediate action to refund the money 891.8 Rs. to my account.

Regards

Puja verma

Mob.[protected]

Paytm has give merchant offer to customer on accept 10 payment on win 150 rs cashback. And i many time call their coustmer care and he always said to me pls wait few hours cashback received but today is 4 days go but my cashback not received. Iave completed this offer but not received any cashback. I have call many time to paytm but not respond.. Pls help me sir pls.. My ragister mobile number.[protected]

Dear, Madam/Sir
I made a UPI Payment using PaytmUpi, but my transaction was failed, but my money is debited from my linked SBI account.
UPI Transaction ID:[protected]
Transaction Amount: Rs.500.00
Transaction Date: 02/Feb/2019
Source UPI ID: [protected]@paytm
Destination UPI ID: [protected]@freecharge
MY Money is not refunded yet, I contacted with paytm, they told me to contact your Bank and when I contacted my bank they told me that you have used a 3rd party app for your transaction then contact them.
I don't know whom to contact, as I'm a student.
I hardly need my money.
Please Help

Mera refund Amazon ki taraf se aane wala tha 595 rs ka jo ki abhi tak mujhe nhi mila aur maine bank ko refund id aur order id bataai to vo bol rhe h ye wrong h please help me aur sir mai ne amazon se ek product cash on delivery par magaya tha aur wo maine return kr diya tha aur mujhse bola gya tha ki aap refund kon si bank me chahte h to maine wahan apni paytm payment bank account ki details fill kar di thi aur amazon wale bol rhe ki unhone refund bank ko bhej diya h aur jab maine bank se contact kiya aur unko refund reference no aur order id bataaya to bank wale bol rhe h ki ye dono id wrong h aur hamare paas aapka koi refund nhi aaya

I sent 2000 rs to from paytm via upi id [protected]@paytm to upi id [protected]@paytm linked with account number [protected] of state bank of india two times. First time i sent 2000 rs on 23 january 2019 with upi reference number[protected] with paytm via upi id [protected]@paytm to upi id [protected]@paytm and amount was deducted from my canara bank account with account number[protected] and didn't credit to receiver account and transaction went on pending and till now neither it is credited to receiver account nor refunded back to my account. After this i sent 2000 rs from kotak mahindra bank with account number [protected] via upi id [protected]@paytm to same upi id [protected]@paytm with upi reference number[protected] on 27 january 2019 and this time also amount deducted from my account linked with upi [protected]@paytm and didn't credit to receiver's account. Hence my two transaction of[protected] rs are still in pending and have neither been credited to receiver's account nor have been refunded back to my account so please check all the information and clear my amount as i have attached the screenshot of the transaction

Transaction Date : 01-Feb -2019, Transaction Description: INB/[protected]/PAYTM MOBILE SOLUTIONS PVT LTD/
(Rs.7075.36)
Transaction Date : 01-Feb -2019, Transaction Description:
INB/[protected]/PAYTM MOBILE SOLUTIONS PVT LTD/
(Rs.1892.36) on

I transferred amount with paytm upi with paytm payments bank to sbi Paytm upi and the transaction shows successful but my amount is reversed from my account please help me in this issue
Reference id[protected]
Transfer to[protected]

I'm kishore. I ordered garmin vivoactive3 mp3by paying 28k. Received cashback5.5k... Once product delivered i opened to my surprise i received empty box.. Only manual available, no watch, no charger... Immediately i raised complaint to customer care.. Product box weight as per specification 300 gm.. But courier weight they mentioned 39gms??? They didn't resolve my problem,

I bought spender plus bike by paytm and offer is 5000 cashback in which 1000rs is cashback that I had received but other coupons of 2800 of electricity bills, 600 of mobile recharge and 600 of DTH. But I had received promocodes of 200, 50 and 50rs worth.so, please help or answer what can I do?

Sir/madam

I payed fees for my university (Mahatma gandhi university kottayam) certificates through paytm, on mgu epay, using my credit card through paytm but transaction failed, but money got deducted from bank account, stil now it is not refunded.

Account name : mr. Abdullah a
Account number : [protected]
Mail id - abdu. [protected]@gmail.com,
Txn date - 06 sep 2018
Description - by debit card-sbipg[protected]mgupaytm mumbai
Debit - 675.00
And
Txn date - 06 sep 2018
Description - by debit card-sbipg[protected]mgupaytm mumbai
Debit - 225.00
Kindly do the need to refund the money

Regards,
Abdullah a
Regional cancer center
Trivandrum

Today I receive msg like below

Congrats you have won 1st prize maruti k10 in 3th anniversary day this is valid for today for registration rs4999 contact us:[protected].

This type of msg came from paytm so i paid money to that person

I was click on link directly open paytm app and person name showing Sanket Satish Dodal

So i thought this is certified so i paid money 4999.
Then after this got call to pay gst amount 28000/- and you get car and he gave me below account details

Them account details
Name: kameshwar rao
A/c: [protected]
Sbin0002992

But it was fraud when i call to paytm customer care

If that merchant was fraud so why he got merchant certificate from paytm

Please help me in this case i want to get my money back

Wrong Adidas cushion socks was delivered today... I have ordered 3pairs... Their colour and quality is totally different and product is not refundable and not return type...
So what can i do now... This is purely breach of trust by paytm... m not asking other product but the same which i saw while purchase...
If query not resolved i will discontinue using paytm...

I have been trying to resolve an issue with promocodes from paytm for last 2-3 weeks. I received 5 100% cashback coupon codes each worth rs.1100 for buying a bike (Order #: [protected]), of which i have already used 3 coupons. Now when i try to use 4th coupon code, it didn't work and i had to contact their customer care multiple times. They don't want to even listen to our problem, every representative says we will get call or email, because they didn't listen properly, initial emails from them was "it is a valid coupon" (Of course i knew it is a valid coupon, problem was it was not working.) and they closed ticket saying that the issue was resolved when it wasn't. So after multiple calls, issue got resolved creating a new problem.

I think paytm engineers didn't fix many of their bugs and released the product. When i apply code it will show a cashback amount and upon reloading page the amount changes. The coupon condition is, i can add any no of items to cart but it will apply on a maximum of 3 items only. Now i have added 2 items but coupon gets applied on either one or the other. Attaching 2 screenshots showing one coupon applying in first item (Doc1) or second item (Doc2) only.

Coupon code should apply on both items giving me rs.1100 cashback, but it isn't. I have tried to call customer care, but as usual they don't listen and tell same reply that i would be getting call, it has been more than a week since my calls (Called more than 3 times) but no response.