Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated Mar 29, 2024
Complaints 20035
Resolved
1738
Unresolved
18297
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayTM Mobile Solutions
Customer Service Contacts

PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 131

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
swaroopjain
from Mumbai, Maharashtra
Report
Copy

waiting for refund against twice money deduction

Website:PAYTM

17th DEC 2018
BOOKING ID [protected]
While booking for a train ticket on PAYTM
the amount of Rs 95 was deducted twice from my account.
Since its a tatkal quota train ticket Irctc will not refund the amount.
but Its upto Paytm to bear the loss which has happened due to misbehavior of the application. I will not bear the loss. Paytm must refund the money....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
srikanth810
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but ticket didn't booked.

Address:201301
Website:IRCTC paytm mobile solutions payment website

Hi Team,

I have booked train ticket in IRCTC yesterday 16/12/18 via PAYTM third party payment, amount got deducted by ticket wasn't booked. status i can see was pending from bank.but i have called my bank and they confirmed that amount was deducted and i can see that in my statement as well. but looks was it was not received by irctc but i was blocked with paytm.

Please find the below details and refund my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
himanshuhems Chauhan
from Siddhapur, Gujarat
Report
Copy

fraud unauthenticated transaction from my sbi account of rs 9999 three times

Address:Anand, Gujarat, 388001

Dear sir
I am not user of paytm nor using paytm account
Today from my sbi account unauthenticated transaction has been done of rs 9999
The below are details

Thank you for using your sbi debit card 459xx2107 for a purchase worth rs9999.0 on pos 89050470 at paytm txn#[protected]. If not done by you,

Thank you for using your sbi debit card 459xx2107 for a purchase worth rs9999.0 on pos...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
C
chat2amit
from Gurgaon, Haryana
Jun 16, 2021
This thread was updated on Jun 16, 2021
Report
Copy

empty packed delivered by cheat paytm mall

Address:Gurgaon, Haryana, 122017
Website:paytmmall.com

I wanetd to return on order no :Wireless Bluetooth Earphones For Xiaomi Mi Y1 / Mi A1 for Rs. 145
but paytm sent em exchaneg product,
i did not opened the packet as i never wanted exchange but wanted Refund;
When i openedpacked today (i found teher was no item but only the bill and warranty but no item); i am cheated by paytm mall, a s teh apcked did not had any Wireless Bluetooth Earphones For Xiaomi Mi Y1 / Mi A1 for...
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
2 Comments
Report
Copy
S
shami kiran
from Umarkot, Chhattisgarh
Report
Copy

money deducted from bank account and was not added to the wallet

On 4rth december i tried adding 300 in my paytm wallet, but the amount was deducted from my bank account but it was not added to the wallet. And there is no transaction detail of that amount anywhere in the app. I tried calling the consumer helpline but they are not even receiving my calls and there is no other way of complaining, no chats or not even an email id that will reply. So, i would request you to register my complaint against paytm....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
N
Nitin kawde
from Pune, Maharashtra
Report
Copy

didn't get my refund till 3rd month

Address:Pune, Maharashtra, 411014
Website:Paytmmall

Dear sir,

My order was cancelled on the date of 30th october 2018 but did not get my 2495/-. Its very discusting app and not help from pick up call any custmer for paytmmall. I am cancelled that product from paytmmall. But not get my money back till 3rd month now start.
Please sir resove my issue as early as possible.

Thank you.

Regards
Kaldate shubham...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Satyendra22
from Pune, Maharashtra
Report
Copy

issue with paytm account

Address:Pune, Maharashtra, 411016

Hello sir,

Before denomination of 500 and 1000rs. I used paytm accounts to transfer money to small vendors by two accounts with the mobile number as +91-[protected] and +91-[protected].

Then kyc was made mandatory, since i used to live in a remote area named amlai (Madhya pradesh), i could not do kyc centers were not their.
Now my adhar card is linked with any random number which i do not know.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
I would like to report a fraudulent transaction that has occurred where the other party has failed to deliver the product as promised. We had paid for the product but the other party failed to deliver it. The wallet transaction id for above transaction is [protected]. Please look into this issue matter on urgent basis and request you to kindly refund the money....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
meggup
from Delhi, Delhi
Report
Copy

paytm wallet deduction

Address:411057

Hi team,

A fraudulent transaction was done to zingoy rewards using my paytm account by someone at 12.15pm on 9th dec 2018. The transaction details of the same are as follows:
Order id: 4868204
Paytm number: 99*882
Transaction amount: 1800

I wanted to know if there is anyway to revoke this order.
Also, it would be very helpful if you can provide me with more details on this transaction,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
The LastMohican46 Bhutia
from Kolkata, West Bengal
Report
Copy

complaint regarding sending money

Address:737106

Sir/mam,
I'm not being able to send my paytm money into my bank account.Its been 2 day that I've been trying to send my paytm money into my central bank of india account and the page shows "something went wrong".
I would be grateful to you if you'll look after the above matter and kindly help me send my money to my bank account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kashetty Mahesh
from Vijayawada, Andhra Pradesh
Report
Copy

paytm refund not received

Sir/madam,
I have paid electricity bill through Paytm using Canara Bank debit card order I'd [protected] money deducted from my account but payment failed. Paytm gave that refund to my account is completed and for queries contact Canara Bank customer care number. But there is no use when I contacted them . Please refund my money to my account .
Reference no for Paytm refund :
30001083468345169331093
My Canara...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jagdish K Barot
from Mumbai, Maharashtra
Report
Copy

refund of my shoes

Address:400080

Dear team i am very disappointed with PAYTM service i ordered shoes on 7 dec and cancelled it on the same day still haven't received any refund or support form your team's calling you number time but your Lines are busy pls learn to do business or ### . i have to cry for my money 😡 if you are intimately refund it refund it with compensation or interest of on amount delay due to your poor service

what...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shabahat Hasan
Report
Copy

order not received & show delivered

Address:224190

Sir Paytm se mujhe mera order nhi mila aur show ho raha h delivered ho gya jab courier company ko call kiya bola me kaam se rezine kar diya please help. Courier name. xpressbess & AWB no [protected]. Paytm order no. [protected]. Mob no. [protected]. Please help shabbar Hasan. From tanda Khaspur. Ambedkar Nagar up 224190. Mob-[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amit070475
from Ludhiana, Punjab
Report
Copy

skybags jive 56cm soft trolley blue

Address:Bhagalpur, Bihar, 812005
Website:paytm

I have ordered prepaid skybags jive 56 cm soft trolley blue on dtd 28/11/2018. One message sent on my mobile on dtd. 04/12/2018, that it will deliver by ramu kumar rajak mobile no.-[protected]. Order id-[protected].. But till date item is not delivered on my address...& ramu kumar rajak is also not responsing.. Than after on 9/12/2018.. I have complaint for refund my money & return the item where it is delivered because it shows item is delivered.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aryanstar99
from Mumbai, Maharashtra
Report
Copy

delay in refund and ignorance

I ordered a product on paytm on 15th oct 2018 on cash on delievary. At first they provided me the wrong product, thereafter i retured and asked for my refund, then they said me to provide my bank details. I provided them with the same but i didn't get my refund. Then i provided them my paytm payments bank detail and they sent a verification message that my bank has been verified and i'll receive my refund soon. But even about two months of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra, 411004
Website:paytm.com

I booked the ticket on PAYTM at the date 12/12/2018 at 08 am. I have booked the ticket from Pune to Malegaon at Rs 42.00 and PAYTM denied to give me the ticket and the bus driver called me that ticket has been cancelled and now they are saying is like the ticket fare is suddenly increase and they cancelled my ticket unexpectedly . I have to go to my hometown for serious family problem
and I have patient-less morning and evening this...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chakrawarti Bharti
from Warangal, Telangana
Report
Copy

promo code

Address:Munger, Bihar, 811214
Website:PAYTM

For
Order #[protected] of Asus Vivobook Max X541UA-DM1358D ... (Promocode: LAPTOP9). i got rs2590 as cashback and some personalized promo-codes has been given to buy a laptop bag on which rs1200 will be get as cashback. i have tried on all products enlisting as laptop bags but this coupon applies on none. this issue should be resolved ASAP as it is applicable till 31st dec 2018. i have attached the mailed promo code sent on my email....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Arunava Mitra
from Bhubaneshwar, Odisha
Report
Copy

withdrawn against dispute

Dear paytm,
An amount of rs 1500 has been deducted from my wallet without my knowledge & the notification i got is withdrawn against dispute. I am submitting all the necessary documents. Paytm team kindly resolve the issue as soon as possible i hope
Regards
Arunava mitra
Wallet txn id: (Protected)
Date:10th december
Time:07.27 pm...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gottam Abhinav
from Hyderabad, Telangana
Report
Copy

deducted my money and not credited in to beneficiary account.

Address:506370

I have done some UPI payments to my bank account. The money was deducted from my account but it has not credited in to beneficiary account. I lost my patience contacting paytm. All the thing they say is there executives are busy with other customers. So please take my complaint and please refund my money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shiva Navigator
from Mumbai, Maharashtra
Report
Copy

acer aspire es1 laptop

Address:Mumbai City, Maharashtra, 400009

Dear mam/sir, i am very disappointed with my experience with paytm.com. This is my first purchase on paytm.com. Please find the details which i raised to your customer care executive,
As i received the laptop i would like to mention that i received the defective product from your end with the defect "laptop does not power on with battery" and "amber light flickering with ac power cable connected means battery not charging at all"....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Recent comments about PayTM Mobile Solutions services