PayTM Mobile Solutions Complaints & Reviews

I had done a transaction of rent payment on 20/06/2022, totally i paid Rs.3000/- but the amount deducted from my Paytm postpaid account. After following up with Razor Pay it was returned to the source Paytm account on 05/07/2022. Paytm are replying in direct message on Twitter that they are looking in to my issue but not returning the money. Check the images attached.

The late fee charged by paytm for my paytm postpaid bill was promised to be waived off by a executive via whatsapp and I paid in that belief..but now i've been receiving calls to make an idiotic payment for late fee for late fees...Resolve it asap and I need a compensation of INR 10000 for the struggle paytm had me to go through

I ordered POS from Paytm Mall through Paytm App in June 2022, it was damaged and after few days it stopped working. From that day I have been calling the customer care and till date they have not replaced my POS. Everytime I call, they tell me to wait for 2 days.

Dear Sir

There is a fraud in my paytm post paid account and fraudulent purchased Amazon Gift Vouchers from that amount worth Rs.58250/- on 14/08/2022. Please stop the redemption immediately or find out from where he redeemed it. I am giving below the details of amazon gift vouchers numbers for your reference.

Date Gift Card No. Paytm Transaction ID Amount
[protected] [protected] [protected] 10000
[protected] [protected] [protected] 500
[protected] [protected] [protected] 250
[protected] [protected] [protected] 10000
[protected] [protected] [protected] 7500
[protected] [protected] [protected] 10000
[protected] [protected] [protected] 20000
Total Rs. 58250

I have already sent details to paytm cyber cell, Pune Police cyber cell for investigation. In the meantime can you please help me regarding the above gift card numbers, from where it has redeemed.

PLEASE COOPERATE.
Thanks & Regards
Shivani
[protected]

I book my ticket on 28 may by paytm app but i cancel my ticket but there is no refund till now . daily I call customer care but no response and no solution . paytm is very worst app never download .

My contact no. - [protected]

Recently i have sended money to a fraudester Paytm Holder Name - Manju Tikadar [15 aug[protected]:28 PM], And after 30 min i registered my complain to PAYTM . that a fraudster scam with me . Right Now Whenever i call to paytm they only say that we are talking to the Merchent .
It will take some time . Paytm doesn't want to resolve my issue.
Please Solve this issue .
Transaction Amount - 1500
DBTR/[protected]/[protected]/22:28:08/UPI

I had ordered paytm soundbox 2.0 one time payment plan worth ₹1999 on 6 aug 2022 and delivery was expected by 20 aug 2022 but still i haven't received the soundbox and there's no response from paytm regarding this and I am worried about my prepaid money.

I had a phone number registered to paytm with full kyc, also had some amount in paytm wallet, and i went to abroad for 10 months, after coming back i found that my sim got deactivated so i got a new number, now from last 1 month I’m contacting paytm to update my new number in my old paytm account but they are not doing it, i have all the valid documents like aadhar card, pan card everything. There is no option to talk to an customer executive everything is handling by an paytm artificial assistant chat messages. Now in next week I’m going back abroad, what to do now? It’s very very frustrating and irritating.
Please anyone seeing this, try to solve my problem.

I was ordered one smart phone in exchange of another and paid the exchanged amount through Paytm, but after cancelling that order on that day money till now not credited. But seller has sent. But Paytm has no option available for submitting complaint.

From last 15 to 16 days I am trying my account to open, but paytm shown my account blocked temporarily. I replayed at [protected]@paytm.com so many times but response from executive says within 24 to 48 hours your account will be unblocked. But till now my account is unblocked. About 16500 Rs. in my wallet balance.

My paytm wallet got expired because of kyc related issues and there was 3, 000.04 rupees in my wallet which was supposed to be my savings and paytm just took all my money saying against dispute and now that I try to contact their customer service there's no proper response or help I need my money back it's not like I earn that was my pocket money how can they just eat peoples money I need help pls give me my money back

My paytm account is almost 18 months old.
First they blocked my main account .
Then my postpaid account also blocked without any reason.
About 2500 is available in account.
Now the company is not activatinng my account and refunding my value.
Behaving as a fraud firm.
Please help me to get back my hard earning ...

Sorry, the account login is declined as the system surveillance bot has detected some suspicious activity. In case you feel it is a mistake please reach out to our customer care.
Please resolve the error

I have lost my money on 14/08/2022 around 9 am Rs. 58, 250/- from my paytm postpaid account. Its a Paytm's mistake. I just wonder how come a person can withdraw amount in 6 installment on single OTP and on different timing. That person purchased Amazon Gift cards from that amount. Paytm Postpaid is responsible for the same. It is very difficult to repay the amount from my side

Hi,
On 5 Jan 2022, I have ordered a Mobile adapter for my phone
(Apple 20W USB-C Power Adapter- MHJD3HN/A, Order ID [protected], Transaction ID[protected] from PayTm Mall, and Paytm claimed that’s a Apple product they are selling me and charging me for,
No when I have an unusual sound coming out of the adapter I went to Apple store to get fix and I got to know that’s non Apple product.
I reached back to PayTm and stated the same instead accepting of the duplicate adapter they replied REPLACEMENT TIME GOT OVER.
Even they asked me to share something in writing from Apple which states it’s non Apple product and I went to Apple store again and get it and shared the same but after that I got nothing from PayTm.

Regards,
Nitin Singh

I get Food Wallet amount credited by my company. But due to the credit freeze I'm not receiving this amount.

My name in PAN differs from Adhaar Card. Because PAN is taken before my marriage and Adhaar car after marriage. So, my surname differs in both, this is the situation of most of the women in India. Along with PAN, Adhaar I have also submitted my marriage certificate. Atleast after observing these documents the credit freeze should be lifted on my account.

I have raised number of tickets, but no use. I get the same robotic answer, please update your PAN details... Why don't the support team put some brain into their work and consider cases like this as valid.

On 18 July 2022 at 3 PM Afternoon I did payment through Paytm Mobile Solutions for jaipur based Bedsheet Adda (Home Trade India) for an Amount of Rs 598 (Including Shipping charges of Rs 99) . I ordered Bedsheet from Bedsheet Adda to be delivered to Secunderabad (AP). My Payment Id is [protected] and Biller Reference Nos is 62d52889ee6b0. My Mobile nos is [protected]...
The amount of Rs 598 has been deducted from my ICICI Bank Account however it has not been received by Bedsheet Adda. Nor the bedsheet could get delivered to Secunderabad. However from my account, Money has gone.

Request you to check at your end and if the Money can be returned to me at earliest since I feel it is stuck at your end.

Thanking You.

Payment not credit to party but debit my account Rs.478

I credited 2000 rupees to test out paytm postpaid feature. Barely spent the amount and since then I have been harassed by paytm. There is no clear grievance counter, no way to get a hold of customer care, yet they keep spamming me and threating me with legal action form multiple numbers

I apne paytm postpaid account on July 2022 and spend 2156 rupees. I not able to pay due on 07th Aug which is last days so as per charge 250 rupees should be charge as[protected] late fees charge is 250 but paytm postpaid charge 500 to me.Please resolve and provide 250 back.