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Updated: Apr 23, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 18

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S
Sidsanke
from Panvel, Maharashtra
Jul 7, 2022
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634rs were Debited from the account while processing swiggy instamart order- ECOM / PAYTM / NOIDA.
please resolve this issue and give my money back.
Thank you
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    N
    navi1994
    from jaipur, Rajasthan
    Jul 6, 2022
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    I booked a bus for Jaipur to Kota on 18 June through Paytm. I reach the onboarding point & waiting around 1 hour. I contact the first bus operator, but no one picks my call. Then I contact Paytm care & canceled my bus & they assured me that I will get a refund in 10 days Then I pick another bus and reach Kota"

    Now Till 6 July 2022, I can't get any refund. Paytm refuses my refund request because the travel agency declined my refund request. We have no responsibility for a refund. if you need refund contact to bus operator.

    Please help me to get a full refund.

    Paytm complaint no- [protected]
    Samreen Travels
    PNR[protected]
    Paytm Booking Id- [protected]
    +2 photos
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      A
      ArchaMohan
      Jul 6, 2022
      Resolved
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      Resolved

      I have made my credit card bill payment of Rs. 2616 via Paytm on 1st July 2022 but the amount has not been credited to my credit card account till date( 5th July 2022). I have even raised a Ticket( Ticket id: [protected]) with Paytm regarding this issue but still no action has been taken. I want to get my cash back to the source account or added to my credit card account. Please note that my name is Archa Mohan.
      Jul 6, 2022
      Complaint marked as Resolved 
      The refund has been issued to the original source after about 16 hrs from the time of complaint registration in this portal.
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        D
        Dr. Ruhan Quraishi
        Jul 6, 2022
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        No wonder why Paytm is not gaining new Customers, they have pathetic customer service, i paid for my electricity bill threw Paytm money got deducted from my account and not credited to Electricity company.
        When i am chatting with bot its saying refund has been done but no refund has credited to my account, Paytm is also not giving any reference no which they say that they have refunded
        They’re just fraudsters.
        +1 photos
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          A
          ArchaMohan
          Jul 5, 2022
          Resolved
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          Resolved

          My name is Archa Mohan. I have made my credit card bill payment of Rs. 2616 via Paytm on 1st July 2022 but the amount has not been credited to my credit card account till date( 5th July 2022). I have even raised a Ticket( Ticket id: [protected]) with Paytm regarding this issue but still no action has been taken. I want to get my cash back to the source account or added to my credit card account.
          Jul 6, 2022
          Complaint marked as Resolved 
          I want to edit this complaint
          Jul 05, 2022
          Updated by ArchaMohan           Please find the screenshot of the Ticket raised for the same with Paytm and the response received from them.

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            S
            shaik.zubair
            from Hyderabad, Telangana
            Jul 5, 2022
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            Address: Hyderanad

            Received a message on my phone number stating paytm loan disbursed but I didn't receive amount in my bank account. Also, paytm stated that the emi will be debited from the next month.
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              N
              nurjamalsheikh451
              from Dhubri, Assam
              Jul 5, 2022
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              Address: One97 Communications Ltd, IV Floor, Enterprise Centre, Domestic Airport, Vile Parle East, Mumbai - 400 099 Customer Care: 0120-38883888

              I'm a paytm postpaid user. As usual according to the instructions my post paid bill has been generated on 1st of July. So, I made a payment of Rs-48 on 1st of July, 2022. But my bill payment gets processing. They asked me to wait 24 hours but I've been waiting till today 5th of July, but it still processing. From 7th of July I'll be charged late fees. But I couldn't repay it. I made another 4 payments and all the time it gets processing not gets succeeded. I have tried to reach out them via Phone call, Twitter and their no value 24×7 help desk option which have not helped me till today. Now I'm frustrated and depressed about the matter.
              +3 photos
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                U
                Urvi96
                from Jaipur, Rajasthan
                Jul 5, 2022
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                They have been telling me my loan is disbursed but i can not see anything in my account also they have no live support have bots who will just waste ur time they are cheater please help me
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                  U
                  Urvi96
                  from Jaipur, Rajasthan
                  Jul 5, 2022
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                  I want to take a loan and hence checked the paytm app they do not provide real time support and have been saying they are experiencing high call volume since last 2 days they said loan disbursed but i have not received any payment please team help me
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                    K
                    Kuldeepcams
                    from Visakhapatnam, Andhra Pradesh
                    Jul 4, 2022
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                    Address: K-2/3, Dolphin Hills , Visakhapatnam

                    Respected sir
                    Mine 100 Rs was unlwafully debited from my paytm accOunt alleging that I have crossed badbar toll plaza in punjab
                    Sir I am working in Defence at Visakhapatnam and the car is at Visakhapatnam for more than a year and I was on duty on 29 th may 22
                    So how my car went at the badbar plaza
                    I have taken up this issue with paytm 24*7 and raised the tickets but no result
                    So I am very much harassed and embarasssed at this act of company by unlawfully deducting 100 rs
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                      T
                      TANMOY DAS BAPI
                      Jul 3, 2022
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                      I had transferred a payment of 4560 to phone no [protected] dated on 14 July 2022, but the merchant has not received the payment yet and the money too was not .refunded to my account.
                      I request the relevant persons involved to look into the issue and address it as soon as possible.
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                        V
                        Varun Mixra
                        from Korba, Chhattisgarh
                        Jul 2, 2022
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                        Address: Noida Uttar Pradesh
                        Website: Paytm Payments Bank

                        My Account Is Blocked By Paytm Payments Bank By 1 Month Ago And After Company Is Saying Provide Your Kyc Details But After Many Times Am Proveding Kyc Documents But My Payment Acount Is Still Blocked And Paytm Customer Does Not Support To Me Anymore
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                          Y
                          Yathisha Sadula
                          Jul 1, 2022
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                          Transaction done on 30 June it is showing pending, but money got deducted and reciver didn't receive money
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                            G
                            Ganesh Nik
                            from Pune, Maharashtra
                            Jun 30, 2022
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                            The payment of Rs. 900 to "NurshinhaFertiliser" for order[protected] and[protected] has been successfully transferred to the merchant's account but its not recieved by the merchant.
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                              V
                              vishnubarnwal
                              Jun 30, 2022
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                              Address: Surat

                              Transaction dated 23/06/2022 through PAYTM Payment of credit card via sbi netbanking. Paytm order I'd no [protected]. Please refund it
                              +1 photos
                              Jul 04, 2022
                              Updated by vishnubarnwal                               Till now no action taken against this failed transaction
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                                D
                                Dunker
                                Jun 30, 2022
                                Feb 4, 2023
                                This thread was updated on Feb 4, 2023
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                                Personal Loan disbursed a week ago but not credited in bank account

                                I applied for the Paytm personal loan on the 23rd of June and on the same day I got the message that your loan is disbursed and transferred to your bank account but it's been almost 6 days and still, the loan amount is not credited to my bank account. I've contacted their funding partner Aditya Birla Finance 7-8 times and every time they asked me to get help through Paytm and then I contacted Paytm for the same but they asked me to create...
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                                R
                                ramaebba
                                from Puducherry, Puducherry
                                Jun 29, 2022
                                Resolved
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                                Resolved

                                On June 7, 2022 i am received 3600 rs from YOUGOV company.but this amount not processed, becox my KYC not meet full criteria., this is the reasons my payments are not processed.
                                Jun 29, 2022
                                Complaint marked as Resolved 
                                My payment is not processed
                                View replies
                                Cashback received pending problem

                                Cashback received amount not processed failure - Comment #4020582 - Image #0
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                                  B
                                  Babish Sharma
                                  Jun 28, 2022
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                                  Address: Paytm payment Bank
                                  Website: Paytm

                                  Sir
                                  My monthly pass is not active due to Paytm, which payment is allready paid by me of Makroli Toll plaza at Rohtak Haryana .When I cross the the Toll dt 27/6 /22 at approx 2am early morning, Ihave received a message for deducted by Toll Plaza 155 rs .
                                  My Car no is HR 12AA6895 .
                                  MY MOBILE NO IS [protected].
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                                    R
                                    ramaebba
                                    from Puducherry, Puducherry
                                    Jun 27, 2022
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                                    On 7 th June I was received 3600 rs from Yougov.but that transactions is failure.see below the reasons:

                                    This cashback has failed at the time of processing the cashback as your account did not meet the criteria of a full KYC account.
                                    Now my doubt is this 3600 rs amount is still pending or Paytm returned to yougov companies? i am ready to complete kyc but, Paytm not accepted or not allowed this functions temporarily.so pls help me
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                                      M
                                      MahadeVivek
                                      Jun 27, 2022
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                                      I booked oyo at 25 June 2022.Amount has been deducted from from postpaid, amd no where reflecting in transactions.
                                      Transaction id:[protected]
                                      +1 photos
                                      Jun 29, 2022
                                      Updated by MahadeVivek                                       Refund amount not reflected in my account...The bill will be generated at July 1 right.
                                      Y i have to pay the amount of 1807 for ur side fault.

                                      Refund needed urgently...
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