PayTM Mobile Solutions Complaints & Reviews

I am having trouble while transferring my money to a bank account, its showing verification of kyc pending which i already did but it's not getting verified
I have an immediate request for transfer of money which is not getting done just because of verification pending
I tried reaching paytm customer executive but didnt got any help from there, actually i was not even able to connect with customer executive.

I did message them in help and support but didnt got any help from there also
My query ref no 55978156

My money is stucked in paytm, kindly help me get it back, as i immediatly need to transfer it

I was adding money to paytm wallet due to slowork net speed of jio the transaction failed. I did it for three times all failed. Amount of first and last transaction refunded but the second transaction amount not refunded. I have also contacted my bank but they said that it's paytm responsibility. Paytm saying that it's banks responsibility.
Hoping the problem to be resolved.

Dear sir/madam,
In 14th march 2018 i was sent money from paytm to account rs. 4500, there are showing details success transaction, but money not recieved in my bank account till now, my paytm registered number [protected]. Before some days same issue 400 rupees not came in my paytm wallet balance.
So please look into the metter and prompt getting me response.
Till now not recieved payment of rs. 4500 from paytm to bank.

Thanks with regards
Babita mathur

Sir my paytm payment bank not opening and passbook, add money etc. Main aadhaar verification failed bata raha hain and paytm app se kyc nahi ho pa rahi hain aur bahar kyc center se ye bata raha hain ki "your number already link to your aadhaar number" so main paytm app se koi bhi transection nahi kar pa raha hoon. Please resolved it immediately. Thank you

I transferred 5000rs. To my bank account from paytm on 13th march 2018. But it's not been shown in my account balance. They are not replying to my complaints also. Paytm app is showing it in their passbook as success of the transaction. I called upon to the bank they said that they can't do anything in this matter. U have to talk to paytm only. But they are not replying to my emails. Please have a look in this matter as soon as possible

Hi,
This is mohammed faiz, mob no-[protected]. My qr code is blocked and
Account also blocked from getting payment. I want you to activate my
Merchant account please. I am facing lots of problem and
Difficulties. I provided all documents by email on payments helpdesk on 23rd feb 2018 till now my account is not activated. They told me with in 4days your account will be activated but still its not activated. I call many times and i email many times only refference no come but no solution. I am still waiting. When i get my solution i didn't know. As i am loyal customer thats why you are harashing me.

Thank you paytm for this. I dont have any hope on you paytm.

Reference number 02289000

Regards

Mohammed faiz

[protected]

Faiz. [protected]@gmail.com

Dear Sir,
i am order mmory card this myOrder No. [protected] 25 February 2018 5:55 pm byt sir send the wrong prodcut i am return the product but couier return request has been rejected, Courier talk to the company that the company is not receiving the product.i am 10 days to compliant online but ignore my compliant, Regarding your query with Paytm Care (Reference No.:[protected] ticket 5513685. Please inquire the company and my refuned back

I had recharged my Idea number for Rs.398 on Feb 14th, 2018 through Idea Web portal. The payment was made through Paytm Mobile Solutions. The transaction status on my debit account shows as success but recharge was not done. On contacting Idea, they said that they have not received any amount and thus, no recharge was processed.

Since then, I have not received my refund for that recharge from PayTm.
Kindly help me to get my refund.

Transaction Reference Number: BIL/[protected]//[protected]_

I am attaching transaction status receipt and recharge screenshot.

Dear care,

Please look for attached screenshot. I have received money on my Paytm account [protected]. Holder Jagruti Solanki.

I have also received message notification but I forgot my password. I have reset password and KYC also done but money is not updated in my wallet. I don't know where it disappeared. Do didn't transfer any money to anyone so please help to find where my money has gone.

I also tried to call you on customer care number but call is not connecting. Only they are telling to reset password. Please update your call centre as this kind of problem harassed your customers.

For your reference I have attached screenshot along with transaction numbers.

Regards,

Jagruti Solanki

[protected]

I booked train tickets twice on paytm where they where failed and amount deducted and the refund not yet received... even bank also did not get details even yet...
and i also transferred 350rs from paytm wallet to bank where paytm told that it has send money to bank.. but the bank didnt received..
for the inconveyance of paytm i lossed 150 rs extra other than above
my paytm no [protected]

I had transferred money to wrong number [protected] yesterday with 300 RS.

But I requested the Paytm to solved the same whose reference No.: 56224656.

But Paytm is not helping in this regard, I sent the sms to same person as well, but there is no response from him/her as well.

Please help me in this regards.

Money sent
To: [protected]
Transaction ID: [protected]
[protected]:45:52 PM

Please refund my money. Amount to be paid back 300 Rs

Good morning sir, yesterday i ordered paytm debit card to my home address. Due to some educational purposes at the date of delivery i'll be not there so i want to change delivery address

Debit card status:card is packed yesterday but not dispatched for now so give me any option to change delivery address.

Thank you sir.

My paytm number:[protected]

Dear sir/madam

Greetings!!
Paytm number: [protected]
I have added rs. 8000 to paytm wallet but i cannot use it for payment transfer in account because kyc not done and when i tried to do kyc in verification section it gives error, cannot do inperson verification to my location.
I request you to kindly fix this problem or refund my money to account.

Dear sir,

This is to inform you regarding fraud transactions from my bank

Details:-
1.[protected] / othpg[protected]paytm amount - 5000.00
2.[protected] / othpg[protected]paytm amount - 3800.00
3.[protected] / othpg[protected]paytm amount - 2300.00

Please look into this as this is a direct loss of 11100/-
Passbook image attached fyi-

Dear all,

This is regarding the paytm company. This company is asking aadhaar card linking with the wallet service and stopped my transactions.

Can somebody explain how can they make it mandatory linking aadhaar card with paytm account? As per hon'ble supreme court directive dated 13th mar'2018, no linking of aadhaar is mandatory except government schemes till further decision given by hon'ble supreme court.

Could you please look into this matter asap. Its totally a contempt of court!

Best regards,
Amitabh majumdar

Dear sir,
I had purchased a mobile samsung s7 edge worth rs.35, 900/- on 1st march'18 with order no [protected] from paytm mall app (Pic attached), wherein i had applied promo code and need to get rs. 5000/- cash back in 48 hrs. But till date i. E., 14.03.18, i didn't received any cashback.

On 9th, 10th day after purchase i sent a message to them in paytm mall app that i didn't get cash back. (Pic attached)

After that i got a reply from mr. Ahil, paytm mallcare that i will get cash back after 10 days from the date of delivery. (So, after how many days/months/years will i get cashback?)

On 11th day after purchase i requested again via msg to return money as i didn't get cashback, but didn't get any fruit.

After that i got a suggestion (Pic attached) from patym mall that (1) may be my transaction in march month is more than 20k or (2) may be after if paytm credits cash back my wallet will get increased more than 20k.

But, both the above 2 cases are false (Passbook pic attached)

On 12th day paytm sent a message that i will not get refund due to some foolish reason that " credit card is not eligible for cashback.

I had read all the terms and conditions and i am eligible to get cash back as per their policy.

Hence, it is requested to do the needful on priority.

Regards,
Rajesh

My money get deducted from my account as well as when my order is not completed so i haven't get my money back. Even on customer care no executive receive on call. No solution for my problem
If not solved my complaint then i will never interact with ur app
All other channels r providing solutio early but not a single output from this channel
My loss of money as well as my time.

I ordered a boat Rockerz 390 headphone (silver & blue) on 2March 2018. Order Number : [protected]. My payment mode was COD .But that packing was worst so I felt someone opened before I received the order. I cancelled the product and I returned back to the courier boy. My cancelled product already received by paytm but no conformation message I got from paytm. I'm a regular customer but why this much delay for me. And after receiving the product paytm didn't called me regarding this .But when I'm trying to provide my bank number in paytm there is no option I got. So I sending a mail regarding this. Please take care regarding my issue and resolve it very soon.

Paytm ID : [protected]
Wallet Txn ID - [protected]
Bank Txn ID - [protected]

I have faced issues with paytm, where i addded Rs5000 and requested to transfer it to my bank account. continue two times transfer but everytime failed msg return, so i decided, i d'not transfer money to now but some time automatic 2000 rs deducted from my paytm wallet
The amount is deducted from my paytm wallet and now the amount is not reflecting anywhere. I tried to contact their customer service and they are not responding. Expecting a solution for this complaint as soon as possible

Dear sir i am mihir shah in my paytm wallet there are 8500 rs and i was transferd into the bank a.c but in my a.c mony was not credited but in paytm they were shows successful transection. And my money was not credited in my a.c. so please its a humble request to you please solve this problem or guide me.