PayTM Mobile Solutions Complaints & Reviews

I have ordered a product from street style store payment of rs. 524 on paytm against order id[protected] on 10th march 2018. While confirm the payment by entering the otp for payment the order is automatically cancelled. I lost my money. I contacted the street style store and they informed that the payment was unsuccessful. The amount is not credited in the street style store account. Kindly refund my amount into the wallet.

Cash has been deducted from my paytm wallet but has not been credited in the recipient's bank account till now. The transaction code has been shown the picture attached (Order id qr[censored]211ca8ccac9c). The amount transferred was ₹500. Paytm does not offer any complaint redressal platform to resolve this issue. I have been trying to resolve this for a while now and it has caused significant mental strain and financial issues. Please resolve this problem

I added money rs. 91 to my paytm wallet on[protected] saturday 12:31 pm and transferred return fund to my same bank same amount on same day[protected] at 12:35 pm, the amount of rs 91 as successfully deducted from paytm wallet but not fund in my bank account, so please kindly solve my problem as soon as possible

Dear sir/madam

I wants to say that i receive payment of rs.963 from a party on 4th of march directly in my bank account through paytm, but paytm does not transfer the amount till now in account whether it shows succes transection but not yet transferred the same yet.
They are also not responding through their customer care, i kept trying to contact them but no one is replying to me.
Kindly take some appropriate action.

Thanking you
Shubham gupta
Paytm mob. No:-[protected]

Dear sir
On 7 Feb 18 I received a call from snapdeal to pay via paytm wallet to shop 4198 and get gift sony LED TV with shoping item the mobile nos [protected]Paytm no to send money as in below attahed scrn shot also find transaction I'd in it attached IMGWhen I pay via paytm wallet it show snapdeal name on it so it seems true but I lost via paytm wallet Please refund money asap It seems it was fraud PFA
Plz help find all evidenc and doc as below this ​​big fraud group has been stolen many peoples money as paytm report has Bank Account In SBI KOLKATTA
AS Below attached I have complained to police and cyber cell crime dpt aswell plz block his SBI account
To refund stolen money of many indian peoples check his transaction details he is stealing money by offering on the behalf of big online shop company like Snapdeal etc via paytm wallet and than transfer in his sbi accounts below is detail of fraud gang

As above subject plz block this fraud account and refund or transfer money I have attached Police FIR Report and Paytm reports which proves this fraud online shop offer gives and many indian peoples money stealing and transfered in his bank accounts SBI BRANCH kolkata
FRAUD name Somnath Kharwar
SBI account no [protected]
IFSC. SBIN0003721
Plz block this fraud bank account his group is doing online fraud and stealing many innocent peoples money via paytm and other wallets than transfers in his SBI account so plz help block this account and refund my Rs 4198/-
Please find attached all incident report, FIR Report and Paytm complain report which proves Dear sir as you asked plz find FIR REPORT & send consumed amt details
Complain details transaction date 7 feb 18

1 at 2.01 pm as in attached doc
2 complain to paytm 2.50pm
3 paytm replied at 7.40 pm at 2.50 pm I call to care paytm for transactions no though I asked clearly to person but she not did attention on it
4 paytm 11.40 pm replyed amt consumed so not refunded
It is too much careless by paytm to replying delayed so amt consumed by delayed replying I lost my amt so plz refund asap
2nd how paytm wallet is showing fraud Snapdeal name on it through it was not real Snapdeal.com but show same as real so I did payment as paytm is treated wallet but ofcours paytm is not trusted and showing wrong snapdeal name on it is big fault in your app system so the payment done by PAYTM mistake I lost money so plz refund asap
I felt sorrow and disappointed from paytm
My contact no [protected]

Paytm asked me to link aadhaar number using website. After linking it had an option for in person verification.

First of all i dont understand why paytm has to do in person verification when an otp is generated. I got a call from

[protected] someone called Sandeep claimung to be paytm person.

He calims he came near my house but when i see no one is there and when i call the number the call.does not go through.

From the look of it all of this seems like fake.

Request paytm to respind

Hello sir / mam,
I mistakely did an transaction from my credit card to paytym worth rs. 30, 000 . Afterwhich immediately i called there customer care to resolve my issue, i even did the process watever they told . They told me to send a screen shot of return to bank option is unvailable. They gave me an assurity that it will take few days but the issue will resolve . But now after 4 to 5 days i saw there reply that, i can tranfer it to bank with 3% charge . So Paytm is just take 900 rs. To return back my own money . This means they are just foolins customers . Whenever i try to call them they make me wait for 30 mins. Or more . I request you to look into this and get back my money into my credit card again .
My complaint reference id to of paytym is 55093540.
Thanks and regards
Krunal Dilip Gaikwad
[protected]

I added 5000 rupees to my paytm wallet it is showing in my passbook but am not able to use it anywhere as it is showing insufficient funds money has been deducted from my account but nothing is reflected in my paytm wallet when i try to contact them they don’t respond at all kindly help with this issue

I have ordered 394ltr refrigerator on 28th feb and it will be delivered on 5th of March bt the product will be delivered is wrong it is 345 ltr refrigerator and invoice will be printed for 394ltr then o will go to paytm care regarding my issue paytm care Chat forum tell me to resolve my problem shortly bt a single commitment was not given and still 7days completed my problem is not solved. It is like cheated me by paytm, any single customer care number can’t respond . So paytm is fraud application don’t buy from this app they cannot care customer problems

Dear sir i have don a recharge in Patna Bihar on 10/03/2018 of Rs. 448 by Paytm app from my postpaid Airtel mobile no [protected] for my another Airtel mobile no .. [protected] all process was done and i have done the payment of Rs 448. after payment i seen on my mobile screen ( Success) i have found that i had not received any msg. of recharge ...when i recheck i found it was recharged on another no. which was ...[protected]... which is not mine-
[protected] at 01:48, 10 Mar 18
Payment details : DC Transaction No. [protected]
i received msg. from my SBI Bank... Purchase worth Rs. 448.0 on POS80600004 at recharge _PayTm txn #[protected]

please refund my amount Rs. 448.0 to my SBI Debit Card 4591XX8071

Thanks & regards

My paytm no. Is[protected], i select return to account option in wallet balance, money is deducted from my pay tm wallet, but not transfer in my bank acc. Please help me...amount is 6250 rs, so please help me this money is very important for me, 5day before it happen, please solve this problem please sir

Sir 3 days back i payment of Rs.437.28 on Paytm against Order ID OR5460UK-001A_[protected]_02.53.06. bt the amount is debited from my account and payment is not done its 3 days gone but u r not rplying wat is dis m i mad i send u email again n again n ur customer care no. are also nt working wat is dat plz refund my balace my ph no. is [protected]

I have ordered Samsung Note 8 For Rs. 67900 on 27th Feb, 2017 with the cash back scheme of Rs8000/- As per order they have to provide/credit Rs8000 cash back to my Paytm account within 10 days from the date of delivery And according to there policy it should be credited to my account on and before 8rth March, 2018 but they have not credited and For that I have complain at Paytm customer care But I didn't got any response from there side and They told you are not eligble for thAT
Order detail
order No.: [protected]
Order date: 27th feb, 2018
Item order: Samsung Note 8
Hope for good response from your side
Name: Mahesh Solanki

I had purchased Samsung Galaxy Note 8 on28 Feb under the scheme of Rs8000 cashback through PAY TM(mobile received from poorvika stores, Phoenix mall, Bangalore). I have still not received the cashback ( after~ 11 days).I called paytm customer care, they say my card is not eligible for cashback, as I have made a transaction earlier through this card, I keep on asking them but they are not giving me details of 2nd transaction . I have checked all the transaction details, I have not made any other transaction . I have Visited paytm office and completed my K y C process also. They, as well as the mobile stores tell me that I am eligible for cashback. Kindly help me in this regard.

I have purchased samsung galaxy s7 edge phone (Order no. [protected]) on 27th-feb-18 in rewa (M. P.) there was a cashback of rs 5000/- in the order and the code was successfully applied. Now after 02 weeks i have not received the cash and i am getting the msg that there is a transaction within 45 days or my card is not applicable.
Firstly i need the clarity on what purchase i have done which is making this offer nullified and secondly i want my money back in form of cashback.

I am student of icai
I had paid my exam fee from my bank to icai on february 8 2018.
I also complaint against this payment to the my bank. But they say that we complaint to paytm because our payment deducted from bank and not paid in institute but also paid in paytm
I also get at that time massage from paytm.
Payment is deducted from my bank account but not paid in icai
This payment made through paytm
Please help me
And reply

I am not unable to use paytm's services as i have not linked my aadhaar number with paytm. Therefore, i initiated the process quite some time ago, and requested for the kyc to be done.

However, it has still not been done. I receive phone calls saying their executive will visit my home to verify my aadhaar card and pan card and take my biometric information, but nobody shows up.

This has caused me great inconvenience as i am unable to pay or receive any money via paytm.

Hi,

I buy mobile from icici card through pay tm at time of buying offer was i will get 200ors caskback within 10days and after that i can transfer the money to my bank account.

Now 13 days are past still money is not reverted to pay tm account. I am still waiting for it.

I call pay tm customer service i waited for more then 10 mints but call not get connected.
Number is -[protected].

Today again i call to customer service again i waited for more the 10 mints still call not connected.
Number is-[protected].

I want to know you guy's promise lot at time of purchasing or for service but when it come deliver you guy's are useless. You people simply harrash customer.

We waste our time and energy just to call you. You don't even receive the call.

Customer service is means first call resolution do you think you support team is not capable. They are sitting in chaiir and hatching egg's.

Paytm tag line is paytm karo. Paytm tagline should be "customer ko pareeshan karo".

Paytm people at least justify the your salary.

I want my money in my wallet at any cost.
I have already send the screen shot and transaction id on saturday till there not response form there side.

Pathetic company and employee

Order no-[protected]

Transaction id-s82126020

Regards
Ashish
[protected]

Dear sir/ madam,

Greetings of the day!!

This to inform you that my paytm account ([protected]) transfer 9000 amount in my sbi account paytm also provide me utr no. For this payment which is[protected]. 1 week already passed but still they are not giving me my money.

It’s a humble request to you please show some professionalism. Do you guys even have any rules and regulations. The worst service with respect to customer dealing. They are the ones who had poor customer service, recently, their way of talking is not respectable, their solution to the problem is like we do not have any thing to do for you, pls do on your own, more over i really need to say paytm should think about good customer service if they need to sustain best customers — many times i called up to customer care of sbi but they totally deny for the payment and saying that this is wrong utr no. And we could not help you as this is wrong information. And many times i talk to paytm customer care the are saying that we do not have you money we already send it to your account, no one is listening me where is my money.?

I had word with chandra shekhar, neeraj panday, ravi kumar who is crm he told me that your money will not settled. 100 times i told him please give me my money. Again and again and again. Instead to help me he start arguing with me and about 2 hour he argue with me.

Refund rs. 996/- hacked from paytm in uber app
Uber app registered phone number 91 [protected]
—
I have created a paytm account in uber app for travel trip payment in the provision provided by uber app, when the amount has come down to rs. 446/- i added to rs. 550/- to the account as advised by uber (If i pay rs. 550/- to the paytm in uber app they will give discount in trips) i paid rs. 550/- to my uber app paytm balance rs. 446/- the total amount shown as rs. 996/- after few days on january 3, 2018 i wanted to book taxi o[censored]ber through their app and payment option selected as paytm instead of cash payment it told me that you you do not have balance please add balance. Immediately i contacted uber about the hacking but at my dismay they informed me that paytm is a third party they cannot help me and to contact paytm, accordingly i contacted paytm and they asked me some details which i had sent to them after some times they do not reply to my requests about the progress of the case, the reference number created by them for this case is 49746904. I want my refund of rs. 996/-
I have only paytm account in uber app provision provided by uber app to make trip payment. I do not have any direct account with paytm. But both the parties not solving my problem, both are blaming each other and not taking responsibility to solve my problem my money hacked. This way how can i believe them. Please tell me if i have to complaint it to cyber cell.
This has happened in cochin city where i am staying. I paid this amount through uber app to uber app's paytm account
Peter
[protected]