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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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1743
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PayTM Mobile Solutions reviews & complaints page 23

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V
Vetridoc
from Ambur, Tamil Nadu
Jun 11, 2022
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Address: 35,maariyamman kovil st, vinnamangalam
Website: Paytm india

Money can't refund to my bank
For wrong payment to the fake app ( mobile loan ) please help me to get my refund
Thanking you
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    Y
    YALAVARTHI RAJESH
    Jun 11, 2022
    Resolved
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    Resolved

    I am Y Rajesh my account freezed one month completed i have complaint to paytm they told wait for 3 days like that 1 month completed i have money in my account for hospital purpose i told they their response is worst for solving problem any body will take 1 month like this service means how people can trust month completed amount in bank i can i trust tell me solve my issue unfreeze my account 1 month completed tell me how people will wait 1 month health problems is there money in account only please unfreeze account please 🙏🙏🙏🙏. They told 4 hours now 1 month completed not solved problem so many time i have given complaint i am attaching screenshot check once.
    Jun 11, 2022
    Complaint marked as Resolved 
    They didn't emailed, they called asked details i told with in 48 hours it will unfreeze told but 1 month completed solve my issue. In paytm app showing not resolved pending showing your telling solved how
    Jun 11, 2022
    Updated by YALAVARTHI RAJESH
    I am Y Rajesh my account freezed one month completed i have complaint to paytm they told wait for 3 days like that 1 month completed i have money in my account for hospital purpose i told they their response is worst for solving problem any body will take 1 month like this service means how people can trust month completed amount in bank i can i trust tell me solve my issue unfreeze my account 1 month completed tell me how people will wait 1 month health problems is there money in account only please unfreeze account please 🙏🙏🙏🙏. They told 4 hours now 1 month completed not solved problem so many time i have given complaint i am attaching screenshot check once.
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      A
      Atul Banka
      Jun 10, 2022
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      Hi Forum,
      i had booked two spicejet Airline ticket for 15th APR 2020 from surat to patna through PAYTM APPLICATION. However the ticket got cancelled as due to the 2nd LOckdown imposed. and spicejet gave me a Credit Shell to be used within an year.

      As per the Governemnt of India and DGCA aviation ministry stated to REFUND the amount completely instead of Credit Shell. and Indigo airlines REFUNDED THE amount on 20th april 2020 itself to the Booking agent PAYTM in this case.

      However Paytm did not inform the customer on this and they did not even credit the Refund amount to the customer. only when i was not able to use the credit shell for the subsequent use, and contacted the spicejet customer care, i came to know about this .that the refund they had processed.

      now when i am trying to use credit shell in paytm, it is saying that credit shell had a validity of 1 year, now when they never notified me of credit shell then how am i responsible for its expiry.

      here i am filing a complaint against paytm, please help
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        T
        Tanya Goyal 01
        from Dehradun, Uttarakhand
        Jun 10, 2022
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        I was doing the recharge of one of my friend and my money got deducted but I only got refund of half of the money. Please Paytm refund me my rest of the money
        Upi I'd : [protected]@upi
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          L
          Luqman Choudhary
          Jun 9, 2022
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          Address: House no 7 ali Prem garden Pasonda Ghaziabad

          Mene Paytm se Paytm metro trip by kiya tha (10 may[protected]rupy) From new delhi to IGIA t3 ke liye lekin trip ne ek side se hi kam kiya new delhi to IGIA t3 lekin jab mene IGIA t3 se entry ki to usne entry nhi li mene metro customer care ko btaya usne mujhe kaha ye trip one sided h sirf New Delhi to IGIA t3 jaegi mene usse pucha ke one sided kyu h jabki station same h or charges bhi same h dono side se pr usne kaha ye ek side se hi chalega one sided mere kam ki nhi thi isliye mene paytm me gya or cancel ka option show kr raha tha fir mene trip ko cancel kr diya lekin (10 may) se abhi tak mujhe unko refund nhi mila h or metro trip bhi show nhi kr rhi wo bhi tabhi se pending me h mene kyi bar Paytm customer care pe bat ki lekin wo 24/7 helpline me contact krne ko khte h lekin 24/7 me koi response hi nhi milta wo computerized h koi response nhi deta please mujhe mera refund wapas dila de

          My number [protected]
          Order I'd ([protected])

          UPI Refrance number[protected]

          UPI payments refund not received

          And Paytm 24*7 doesn't reply me
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            R
            Rk786khan
            from Mumbai, Maharashtra
            Jun 8, 2022
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            The money refunded initiated by the merchant.but I didn't refund my money.
            UPI reference no[protected]
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              B
              bhaumikdesai4289
              from Gurgaon, Haryana
              Jun 8, 2022
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              I booked a bus ticket of MR travel via Paytm from Pune to Vadodara of aprox amount 5k. The bus arrival time was 12:15 am as per the booking schedule, but it came around 2:00 am. MR travel’s driver was lying of arrival time for an hour. I asked the operator to cancel my bus. He told to ask to the Paytm. When I called paytm agent he told me that I will be entitled for the refund as I was waiting for more than hour. I raised a ticket for the refund. After few days, paytm said that operator denied the refund. As per policy I was entitled for the refund but now Both paytm and bus operator both are denying the refund. Paytm is not taking any action against this fraud. Both are taking advantage of the situation by playing blame game. Pathetic service by paytm and MR travel. Requesting help for the refund.
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                A
                Altaf Mujewar
                from Latur, Maharashtra
                Jun 8, 2022
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                Dear sir
                Please find the attachment copy and repayment Done my cibil score clear kare
                My PAN No:- CUSPM9981Q
                MY Contact No :- [protected]
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                  A
                  Aman Manhar
                  from Janjgir, Chhattisgarh
                  Jun 8, 2022
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                  On 28 may they come and deactivated my soundbox but after 1 june they still asking for 125 charge for soundbox please solve my problem they didn't attend call . They said that my soundbox is deactivated but why they are asking for 125.
                  Jun 10, 2022
                  Updated by Aman Manhar
                  Sir they evertime says that our concern team reach to you and they will tell you solution but still they are nit solving my problem
                  Jun 11, 2022
                  Updated by Aman Manhar
                  Sir today already 3 days happened they still not solving my problem and not deactivating my soundbox
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                    S
                    santhosh shanmugam
                    from Bengaluru, Karnataka
                    Jun 7, 2022
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                    Paytm hold my food wallet amount they not allowing to using even online food order in swiggy or zomato, after optout the food wallet option from my office they are not allowing to use my existing amount

                    I tried to call reach paytm about this, there is no option to check

                    Worst customer service
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                      S
                      Sindhu44
                      from Tirupur, Tamil Nadu
                      Jun 5, 2022
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                      Address: Tiruppur
                      Website: Paytm

                      I have a paytm wallet balance of ₹5000
                      Now they withdrawn my money and blocked the wallet without any notification. I want my money back please help me
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                        K
                        kaushal899
                        from Mathura, Uttar Pradesh
                        Jun 4, 2022
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                        Incident date- 03/06/2022
                        POS TID[protected]/E
                        REF[protected]
                        bank reference- S80482982
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                          R
                          Rupinder Rkt
                          from Gurgaon, Haryana
                          Jun 1, 2022
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                          Address: Khn

                          As a normal user, I am using paytm service, but they stopped my full services without any prior info .

                          Moreover, they are harassing me for payment after stopping my services .

                          Plz help me, otherwise take legal action against site ...

                          Thx ...

                          [protected]@gmail.com

                          My mail id ...
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                            B
                            Binita_92
                            Jun 1, 2022
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                            I have Paytm fastag. They linked fastag with Paytm wallet k. Now they can freeze your wallet balance due to which you can’t even add money to fastag and in end you have to pay double toll tax charges. Even customer care executive doesn’t revert properly. It’s frustrating
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                              J
                              jolly22
                              May 31, 2022
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                              I have transferred Rs 455 to my airtel prepaid number on 24/04/2022.the bank transaction payment ID : [protected]. It has not been credited to my mobile number [protected]. It has not been refunded to my bank account.
                              The transaction ID given the airtel app is :[protected].

                              kindly resolve my issue please
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                                S
                                shree9907
                                from indore, Madhya Pradesh
                                May 29, 2022
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                                So I recently made Paytm postpaid payment in full. I can see the amount in my available funds within the app. Now whenever I am trying to make the payment through postpaid the only message I am getting is "we are currently facing issues with postpaid, kindly use another option". That being said I am stuck somewhere and kindly urging you to look into the matter as soon as possible.
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                                  S
                                  Shivanigarg3091
                                  May 29, 2022
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                                  Resolved

                                  Hello, Money has been deducted from my paytm wallet by the name of reliance retail of rs 824.84 but I didn't make any payment & paytm customer care is not receiving my call, please help me.
                                  May 30, 2022
                                  Complaint marked as Resolved 
                                  That was my mistake, sorry for that & thank you
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                                    P
                                    prabhu survase
                                    May 29, 2022
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                                    Address: Pune

                                    I send money 8000 on 25/3/2022 to cliant but he recives only 1500 .still today he not got money,
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                                      V
                                      Veshmeet
                                      from Barnala, Punjab
                                      May 28, 2022
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                                      I loose my paytm wallet amount i want it back and transfer to my bank account
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                                        V
                                        Vikram96083
                                        May 27, 2022
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                                        I have placed a request for my Paytm box replacement. After a week agent comes to take the not working box for replacement and after that their support executives are always saying that the other paytm box will be delivered in 3-4 days.
                                        The process is so tiring.
                                        First they didn't respond in time even the Customer helpline no. Don't pick calls there's only 3-4% chance in 100 calls they're going to pick up the call
                                        And when they do they're always giving excuses
                                        This agent that agent...
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