PayTM Mobile Solutions Complaints & Reviews

My neighbor Hariom Pal came to me and asked me to do their electricity bill payment using Paytm. They are neighbors cum relatives so I couldn't deny their request.

I made the payment for their electricity bill which was 197 INR /-

This month they got the electricity bill worth rupees 4, 699/- INR which was an insane amount of money from their previous bill. I told them that their bill is 4, 699/- for this month and they said, no we won't pay that bill, we will ask Electricity Department to forgive the bill because we can't afford this much amount for the electricity bill only.

The bill date came and I see that the bill amount has already been dedicated from my Bank Account because the AUTOMATIC BILL PAYMENT GOT ENABLED AUTOMATICALLY on my PayTM account when I did their previous bill payment which I NEVER ENABLED! It was pre-checked/auto-checked/auto-filled from the PayTM side, which I couldn't see at that time.

I raised a request to PayTM that How can I cancel this scheduled transaction but till then my payment was deducted. In one of their steps, they asked me to enter the UPI pin to cancel the transaction BUT UPI PIN IS SUPPOSED TO MAKE THE TRANSACTIONS NOT FOR CANCELLING THE TRANSACTIONS. Payment GOT deducted automatically.

Paytm did that previously as well (scheduled the transaction of 5K without my consent) but I don't know why it got declined each time and I wasn't aware of all this. This time payment got deducted and I saw that PayTM also tried earlier to do the same thing but thanks to my bank they denied all the previous payment requests beforehand.

My neighbor cum relatives are fighting with me now, why did I make this transaction that we were supposed not to pay?

I need a REFUND of this amount.

I am a Software Professional by Profession and I understand this very how it all works. I request PayTM to REFUND the payment ASAP so I could ask my neighbor to stop fighting. I will really appreciate and continue using this App for all my payment transactions. Otherwise, it is really harassing for me to get abused for a mistake that I never made!

I am attaching all the screenshots/references for you to see what exactly happened.

Paytm Account name - Gaurav Pal
Registered Number - [protected]
Bank Name - Union Bank of India

I have recharged my paytm wallet with ₹531.my money is being cut from the bank account and yet my paytm wallet is not recharged. Kindly solve this issue ASAP.
Thank you
Regards
Apeksha

Hi Team,

PaytmMoney App - 16 Tickets and 10+ Emails Send

Please Please Please Help Me

I want to close my Paytm money demate account. Please process the same on priority.

PFA the closing request form for your reference.

Below are the details:
DP ID: 12088800
Client Id: 06298133

Thanks for your help!

Regards,
Chirag...

I placed an order with Amazon pay id .that linked with Paytm payment bank.
Order id is[protected]
Refundable refrence number is[protected]
When i content paytm customer care service they said this refrence id is incorrect because no any transaction show of this refrence number.
Please initiate the refund immediately and solve this problem.Thanq.

Dear sir, I am inform you that none of the transactions had taken place with my authentication. I never give my credit card to anybody. Bank people are well aware that it is a cyber crime. With utmost belief in this bank, I have Lot of Trust in paytm postpaid and useing from so many years But, it puts me in deep trouble now. It clearly indicates the working system of the bank and how it is neglecting customers.i can't effort the amount under any circumstances, already i had logged the complaint in cyber crime.Plz look into the matter in humatrain grounds and help me out with the same at the earliest possible.
Regards
raju
[protected]

Hi Team

Respectfully, I would like to bring into your considerationthat on 09/04/2022, I booked a bus ticket on Paytm, from Bengaluruto Nandyala. The PNR number for the same is PT35581. But the busoperator canceled the bus and didn't provide any refund. I have raised arequest in Paytm(Ticket ID: [protected]) also but no response from your side. I need a total amount of Rs3514.5 refund including I have paid cancellation charges.I have tried to contact Paytm & morning star Travels several times through all modes of communication but they never came back or reply me.

I've spent money for Paytm Genie Contest. Terms and conditions said the amount we spent will be refunded within 7 days. After that time, contracted customer service after huge struggle and they informed me to wait for 30 days. The struggle to contact them is such a huge hassle. They don't have email ID, proper communication chat forum or direct easy line to talk to live agent. It's worst Paytm is not taking care of these issues. Refund is still pending. Kindly help on this issue.

I tried booking tickets for movie on Paytm. It debited the money (Rs.1977)from my Paytm wallet but the tickets never got confirmed and it said the money would be refunded to your account within 24 hours. Fast forward more than 4 days, there is no reply from the paytm customer care service and on twitter for the past 2 days all they are saying is that "Your concern is important for us. we are looking into it. We will update you soon"

This is absolute daylight robbery. Someone please suggest me on the next steps to take

Phone/Mobile Number:
[protected]
Transfer ID:
[protected]

I had ordered soundbox ([protected] on name of vivek sharma) in eary march 2022. it Was found faulty And request offer placement was done . on 11 march 2022 paytm company representative Pick it up from my shop . I was charged 2000 rs. I have called many times the customer care they are asking to wait 48 hours . They have given me 15 Complaint numbers so far . But still the month completed no replacement occurs . Kindly refund the amount or replace within 1 or 2 days .i will file court case on your company

I had ordered soundbox ([protected] on name of vivek sharma) in eary march 2022. it Was found faulty And request offer placement was done . on 11 march 2022 paytm company representative Pick it up from my shop . I was charged 2000 rs. I have called many times the customer care they are asking to wait 48 hours . They have given me 15 Complaint numbers so far . But still the month completed no replacement occurs . Kindly refund the amount or replace within 1 or 2 days .

Sir, yesterday my friend paid me by scanning my paytm qr code.amount deducted from his acount but till now not credited in my acount.

Someone by the name of Ravinder Dang (absolutely unknown to me) has fraudulently made a paytm postpaid transaction of INR 11, 615 using my paytm account and my phone number on 11th November 2021. Ever since Paytm has been calling and harassing me for payment and charging late fee every month.
As my phone number has been used i am getting messages for repayment of overdue for paytm postpaid facility availed from Aditya Birla Finance...

Dear Paytm Team,

I was introduced to an Online Seller on Telegram. His id on Telegram is 'ONLINE DEALSS'. His Paytm ID is[protected] and his name is Roopesh. He offered me the purchase of a mobile phone for Rs. 10000. I trusted him and made two payments of Rs. 5000 each on 09/04/2022, one before he made the booking and one after he confirmed that the booking has been done. He had assured me that I will receive the mobile phone in 2-3 days.

The amount has been debited from my Bank Account and the phone has not been delivered to me till now. I am attaching a copy of my Bank Account for your reference. Request you to please investigate this transaction and kindly reverse this transaction on an immediate basis and credit these funds back to my account.

I will wait for your reply on this subject. Let me know if you need any further information from me in this regard.

Regards
Sunil Mansukhani
Contact - +91-[protected]

I did my jio prepaid recharge from myjio app and paid my total amount from Paytm wallet as promised I did get 75 rs cashback but it is stuck at pending (will deposit in 24 hours) but it has been 3 days now. Second problem is with postpaid as I mentioned above i paid my bill with wallet option and Paytm wallet had like 2 times more amount than total bill but still money was deducted from postpaid now i will have to pay their convenience charge + it will affect my credit score. I told all these problems on Paytm help but support guy is not even reading my problem he is just copy pasting same answer again and again which is not even related to my problem.

I paid premium via paytm mode payment hdfc credit card paytm ragistered number [protected]
Icici prudential policy premium 6329/-
Date of premium[protected]
Payment successfully shown on app but not given Payment to icici prudential mean payment not updated in Icici prudential life insurance record
Many time call to paytm but they not help
Order id. [protected]

We had booked Jet Airways ticket on 07/01/2019 through PayTM under booking reference no. Booking id:[protected] and Jet Airways closed operations. Since then we have been chasing PayTM for refund and till date there is no response from them. There was a time when Jet Airways were refunding but PayTM did not initiate refund and amount involved is
Rs 24, 460/-. Inspite of repeated reminders they have not been responding or updating as to when I'll get my refund

I have sold my vehicle. i wish to terminate fastag account. Paytm says to go to paytem app. There are no options to terminate fastag.

Paytm is purposefully not allowing paytm fastags to be terminated.

No wonder share price fell. If they are cheating inoccent customers then I shudder how they are cheating goverment and investors by falsifying information.

Looks like Paytm digital gold is a scam. I ordered physical gold from my digital gold locker, but, always they refund my money back by cancelling my order. Looks like they take money and use it for company financial circulation, when we order real gold, they don't want to take out our money from their investments. Will check with customer care and lodge a complaint in consumer court soon.

Please do return my irctc cancel ticket amount booked via paytm
app., as it been more than week making follow up on paytm app.
But haven't get satisfactory answer till date.

Irctc Ticket Detail:-
1.Ticket from Dhanbad - Delhi
2. PNR [protected]
3. Booked On 12feb22
4. Cancelled On 20 Feb22
5. Rajdhani Express Train No 12313
6. *Cancel ticket Amount not received*
7. Paid amount by, IDBI BANK
A/C no. _[protected]_

Bhagalpur Bihar ₹7331.50/-
Transaction Detail :- IPAY/ESHP/PAYTM PAYMENTS/[protected]/[protected]
Please Do the needful, and refund my cancel ticket irctc amount asap.

[protected], bot surveillance detected