Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nitesh1246
Mar 30, 2022
Report
Copy

I haven't received my cashback in 24 hours.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    shivamguptasg
    from Ghaziabad, Uttar Pradesh
    Mar 30, 2022
    Report
    Copy

    My name is Naresh kumar gupta and i booked he booked a AC Seater/Sleeper bus ticket online on Zing bus from Mohan nagar metro station to Near ISBT Dehradun. After filling all the required details for booking i was directed to the payment page and after that the payment was successfully done at 6:26 PM on 27th March of Rs 330.22 to LeTravenuesTech, I got the deduction message from my ICICI bank account, but after all these things I still was not able to receive any conformation mail or message about my booked Ticket.
    I called the customer care service and after that two unauthorized payment of Rs 9, 618.75 and Rs 10, 125 was debited to PaytmRentPaymen from my ICICI debit card.
    I haven't done any transaction towards PaytmRentPaymen but still this unauthorized transaction happened.
    I request you to please refund me the total amount of Rs 19, 743.75 as it was an unauthorized transaction.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      vatashish
      from Lucknow, Uttar Pradesh
      Mar 29, 2022
      Report
      Copy

      Dear team,
      PayTM is forcing me to pay Rs. 390. I have never performed the transaction and when i wanted to raise complain against it, i was denied by paytm custore care executive. Also, without any investigation or notification to customer, PayTM has blocked my fasttag.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        manismaran
        Mar 28, 2022
        Report
        Copy

        My name is Manimaran Samuthirapandi.
        I have booked the flight ticket from Frankfurt (FRA) to Thiruvananthapuram (TRV) with help from my friend (Ajmal Khan.R ) details are as follows

        Ticket no 607-[protected]-08
        Booking id [protected]
        Booking Ref V4CQAS

        FRA - FCO ETIHAD AIRWAYS 19Dec QLRTDE/YV 19Dec 19Dec
        FCO - AUH ETIHAD AIRWAYS 19Dec QLRTDE/YV 19Dec 19Dec
        AUH - TRV ETIHAD AIRWAYS 20Dec QLRTDE/YV 20Dec 20Dec
        TRV - AUH ETIHAD AIRWAYS 11Apr LLRTDE/YV 11Apr 11Apr
        AUH - FRA ETIHAD AIRWAYS 11Apr LLRTDE/YV 11Apr 11Apr

        Due to coronavirus, the flights were canceled. I and my friend requested many times refund but no response in the email, and also many more times called the customers service (waiting period sometime more than 15min) to register the refund request, every time they provided the request-ids ([protected] - 17Dec2021, [protected] 16-March) but no response.

        As of now, I'm in Germany. I called them more than 100 times (each time 10min minimum call duration, each call 1.20Euro, if i calculated i have spend more than 800Euro for phone charges), even though they didn't processed still.

        In March 2022, i have provided my paytm wallet number (+91 [protected]) to credit the amount, still playing with customer going on.

        I have checked with Airline, they confirmed we have cleared all our due when it was cancelled. But Paytm is not paid still.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          s.abhishek kumar
          from Palakollu, Andhra Pradesh
          Mar 27, 2022
          Report
          Copy

          My Fastag was to be delivered by 19th March 22, it got delivered to some other adress, Paytm doesn't even have call support for fastag, and in the chat Box they don't reply at all. Paytm should give me fastag asap or give my money back.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Prasanta Jana
            Mar 26, 2022
            Report
            Copy

            Paytm Order I'd. [protected]
            Txn Date 24th March 2022
            Amount Paid Rs 229

            Offer was to book movie tickets above 300 with this coupon code "FIMOVIES" and I will get Rs 150 as discount and Rs 150 as cashback in wallet. I already received Rs 150 discount but Paytm is denaing to give cash back in wallet. Paytm neither cancelling the ticket nor the giving cashback.
            Check out the attachment file.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Ramandeep Sinngh
              Mar 23, 2022
              Report
              Copy

              Hello,

              First Paytm have blocked by Paytm Payments accounts 3 years back since then i m not withraw any amount from paytm payments bank. Now They have blocked all services on paytm account. I have provided all proofs to them for addressing the issue. Still i did not any solution from them. I am highly disappointed with their services.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sirianjali
                from Manuguru, Telangana
                Mar 23, 2022
                Report
                Copy

                Website: paytm.com

                I have registered my phone number with paytm years back and completed complete EKYC. After certain period I changed my phone (Mobile device or handset). from there when I tried to login to my paytm account using phone number, they have created one new account with same phone number. it was showing that my kyc is not done. i contacted customer care support for creating multiple accounts with same phone number every time you login.
                After fighting and stuggling with paytm customer care executives and manager, they have closed the new account and said that they will provide me access to my old account in which my complete KYC is done.
                But after closing the new account when i tried to login to my old ( first) account, paytm has created me another new account with same phone number.

                like this paytm has been troubling me for merging of two accounts with same phone number and ownership of the account hence proven..
                i have been suffering and having trouble to use paytm fullfledge from three months. please provide me some sort of solution
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ritty Raju
                  Mar 22, 2022
                  Report
                  Copy

                  Website: paytm.com

                  I had done a flight ticket booking (Spicejet Bengaluru to Mumbai) for two people on 25th January 2020 through PayTm. The Paytm booking ID is [protected]. The transaction was successful and I had received the tickets. But the flight was later cancelled by Spicejet due to Coronavirus lockdown. The amount was then kept in a Credit shell by Spicejet. Since I didn't use the credit shell for more than an year, Spicejet has refunded the money. This refund was initiated on 10th March 2022 towards One97 Communications (PayTm). But it has not yet been refunded to my bank account by PayTm.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kbina
                    from Dholpur, Rajasthan
                    Mar 21, 2022
                    Report
                    Copy

                    Address: Not known.
                    Website: Not known.

                    On 08/01/22 I have paid the money in advance by PAYTM from my bank account Rs 1999/- amt deducted from my bank account but product not received till now, neither received order no. Paid amt not showing in Paytm payment history also.
                    Mar 25, 2022
                    Updated by Kbina
                    Still pending, waiting for your positive response pl.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      Jayeshved
                      Mar 19, 2022
                      Report
                      Copy

                      Address: 1208, Bait Al Nahda, Al Nahda 2, PO Box 251502, Dubai

                      I have been chasing for my refund since March 2019 and I have been getting assurance that payment refund is under process and now it's over four months and still the same reply, I have checked with many of my friends who had booked directly or through agents they have got refund within a week's time but why paytm is not getting refunds? Is it that you guys are not following up/ don't care/ or delay in seeking refunds? I am surprised that paytm is the only entity who is not getting refunds. The amount paid to PayTm was Rs 24, 464/- and till date they have not been responding nor updating on payments.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Gopesh1
                        from Indore, Madhya Pradesh
                        Mar 19, 2022
                        Report
                        Copy

                        Address: new delhi

                        Dear mam, i have paytm account on registered mobile num ([protected]))
                        on 16 march i did one airtel recharge of 350 rs to airtell broad band number[protected]
                        after recharge i notice that its wrongly auto fill std code from 0731 to 0172

                        when i complain about this to airtell customer care they say this account number not exist. so how recharges can successful, if account number is not exist,
                        my register mobile number - [protected]
                        correct airtell broad band number[protected]
                        wrongly airtell broadband number[protected]
                        bank ref no [protected]
                        order id [protected]
                        account holder name nisha
                        correct bill attached, snap shot recharges attached of paytm app
                        password for bill [protected]
                        Plz revert my money. or make original recharge
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          VISHAL Vishal Kumar jamui
                          Mar 18, 2022
                          Report
                          Copy

                          Please sir /madam glti se dusre ke sim me recharge ho gya aur vo sim bhi band hai please whorng number [protected] refund my money transaction id:[protected] refrence number[protected] please solve my problem
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Amit1580
                            Mar 17, 2022
                            Report
                            Copy

                            I have paid fees of my daughter's school Apeejay Public school Kharghar, Navi Mumbai. Amount Rs. 6960.80 dtd 16.03.2022 and Amount of Rs 13909.80 dtd 17.03.2022. Amount deducted but not credited to beneficiary. Pl s see all screen shot attached.

                            Regards
                            Amit Thakur
                            [protected]
                            Mar 17, 2022
                            Updated by Amit1580
                            Resolve the issue
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Aki Ra
                              Mar 17, 2022
                              Report
                              Copy

                              Since 7th March, 2022 I'm unable to receive the Paytm Gold Sell Money to bank account since 10 days passed . In paytm app it's showing transaction successful but the money has not received yet.
                              Please look into this matter and transfer the money to my account as soon as possible.
                              Here I have attached my recent transactions and the paytm gold sell sms.
                              Regards.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mahua2022
                                Mar 15, 2022
                                Report
                                Copy

                                Address: KRISHNAGAR

                                I have paid Electricity bill through paytm (SBI bank linked) amount deducted from my bank but electricty payment recipt not generated.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jitendra Kr.Pandey
                                  from New Delhi, Delhi
                                  Mar 14, 2022
                                  Report
                                  Copy

                                  Address: Delhi

                                  Dear Sir,

                                  Please be noted that fraud transaction has been made on 13/03/2022, which is under paytm complain No # [protected]

                                  You are requested to please help for resolution.
                                  Fraud transactions are below :-

                                  Transaction date Amt Ref. No. Order id
                                  13/03/2022 25,[protected] [protected]
                                  13/03/2022 1,[protected] [protected]
                                  13/03/2022 1,[protected] [protected]
                                  13/03/2022 1,[protected] [protected]
                                  13/03/2022 1,[protected] [protected]
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    suprindro
                                    from Hyderabad, Telangana
                                    Mar 12, 2022
                                    Report
                                    Copy

                                    Website: Paytm and mspdcl

                                    Hello sir, i m trying to recharge my electricity bill through paytm, money successfully deducted from my account through paytm account [protected]@paytm but i didnt get any voucher code of electricity bill payment to track in mspdcl site. So please help to refund my money to my paytm account
                                    Mar 14, 2022
                                    Updated by suprindro
                                    Still i dont get any response form mspdcl billdesk please refund my money to my bank account [protected]@paytm
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      T
                                      tommy101john
                                      Mar 11, 2022
                                      Report
                                      Copy

                                      Sound box

                                      Address: h.no 18 Near Aamwali Masjid jahangirabad bhopal 462008
                                      Website: Paytm

                                      I am Syed mohd ali my query is regarding my refund amount of 299/- regarding sound box.
                                      I purchased sound box online from my paytm Mechent app ..but none of your executive told me that there will be monthy charge of 125/- every month ..before delivery i already told your customer service executive that plz cancell my order but they do the false promise that plz recieve the sound box on e you received the sound box you can raise a request...
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy
                                      M
                                      Msp Panwar
                                      Mar 11, 2022
                                      Report
                                      Copy

                                      Address: Dhar, Badnawar

                                      Every time login th account sign up is declined
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit