PayTM Mobile Solutions Complaints & Reviews

My paytm account is blocked. I have huge amount of money in my paytm account. What about my money.? When it'll get unblocked? I have sent you message from help & support section but haven't received any reply. Please help me with that as i have alot of money jn my wallet. And now i'm not able to open my account.
I have messaged paytm 3 times regarding this.

Query reference number: 46022298

I ordered product at 26 nov 2017 but till now i didn't get my product i had paid payment at the time of order but i didn't get it after 20 days he gave estimate delivery time 14/12/2017
But after it now i no need of thos product thay nt cancel my order on nt retuen my money they has not compliant help line toll free num i had wasted 200 rupees on call for complaints now i no need the product i wann my money back immediately

I wanted to transfer to the mobile wallet of phone no. [protected] rs. 4000/- and by mistake got transferred to mobile recharge of vodafone prepaid. The order id was [protected]. Operator reference number jptm [protected] dated 13.11.2017 at 7.24pm. Upon discovering the error it was immediately brought to the notice. Was told already transferred to the operator. Contacted the operator for reversal of the transaction. Got an intimation by mail from harjinder kaushik of vodafone care that the amount was refunded on 30.11.2017 to paytm vide transaction id [protected]. The service request number was [protected].

Till date the amount has not been credited to the paytm account of la adorabelle (Ph no. [protected]).
The amount should now be credited with interest forthwith.

Paytm has blocked my account and not providing me access to my own account, it has around 1500 rs, in walllet and they requested me to provide all the documents like my aadhar, dl, pan etc. Even after submitting the same there is no response from them at all. This is pathetic. I just wonder how many people have been cheated like this in india.

I have been writing mails from more than 2 months, yet there seems no response and they seem to be totally ignorant about my mails.

Can we not do anything to fraudsters like this?

On 8.12.17 i attempted for an online transaction of amount rs 2518.05 through paytm wallet. Transaction id - [protected]. The transaction got failed but money got deducted. Again i tried second time with the same amount, transaction id - [protected]. That transaction too failed. I called up paytm customer care several times and they assured me to refund within 7 maximum days. But i still haven't received my money and now they are saying the transaction ids are wrong. Please help me

My wallet amount 958 has been deducted on 13 dec. At 10:47 pm and in paytm pass book their is written that "transfer to bank" but i didn't add that. And in my bank account which is in punjab national bank their is no additional of such amount. And every time i made any transaction with my paytm account i received a mail and a message but on this transaction i don't recieved any of them.

Hello,

I purchased fastag from paytm a month ago travelled through toll plaza and used fastag for payment. Till date i haven't got the said cash back of 7.5%.

Tried to call customer care, no one picks up the call and after a long hold the call gets disconnected. Have mailed but no response.

Have never expected this type of service from paytm and not sure how to reach them.

I have ordered for a nescafe classic coffee ritual pack on[protected] vide order no.[protected]. On[protected], i have received a sealed packet received through the courier xpressbees. After opening the package i found the glass and chinaware items were broken into pieces and the instant coffee powder was spilled allover inside the package. This happened for the second time for the same product from paytm mall. I request a replacement of the product immediately that to to be delivered in good condition.

I booked hotel from paytm twice with the offer of cashback. Of rs.1088 & 1500. After checking out they send me the massage telling you got cashback of the amount mentioned above but they didn't send any amount in my paytm wallet. My paytm wallet amount is still rs.0.00. I made many complaints and calls to them but they are not doing anything. My booking id for those hotels are [protected] & [protected]. Iam attching the screen shot of my paytm...

Dear concern,

This is to inform you that i used paytm for paying the electric bill. While transaction i got an offer a flat cash back to use the qr code. But still, i did not get any amount from your side. This is very disappointing to me that paytm does the same like another fraud companies, that they attract users but did not follow their commitment.

If you can solve this issue, then we consider that it may be happened by a technical fault otherwise, we will never be suggested to using paytm app to the others.

Please find a screenshot of my paid bill details and do needful.

Dear paytm,

I am highly appreciated you success for last decades. But this is not fare of charging for password change.

Every time when users want to change their password then they give money in the form of call charges.

This is wastage of money and not a appropriate use for call charges.

So i request to you kindly take an action regarding this matter. Moreover no one single website which take any charges for the password change.

I hope you and your team will take action on this matter for providing better services.

Sir, i will trying to sell products in paytm mall. So, i registered in paytm mall seller store manager. But unfortunately i fill it up wrong details. I trying to erase and upload again continuously one month but i am unable to do. Nothing here the option to change. Sir kindly help, to send it the person to help me or guide me to register in paytm mall to selll

Regards,
Pappa biswas
[protected]
Kolkata

Cancelled transaction details:
Transaction id : [protected]
Cancellation id / refund id : [protected]
Pnr number : [protected]
Booking date : 09/12/2017
Cancellation date : 09/12/2017
Train name / train number : anantapuri exp /16724

I was cancelled my ticket on 09th december and the refund amount is not credited to my account. Please check the details and make clear my refundable amount to my account.

Thank-you

I was trying to recharge a tariff of rs. 14 on my idea no. ([protected]) but it failed once and it was successful in the second time. Paytm has deducted rs. 14 twice. So, kindly refund rs. 14 to my account. My order id is [protected]. This is the order id of that transaction which was failed but the paytm has deducted rs. 14 from my account. Hope my amount will be refunded.
Thank you

Maine [protected] is paytm payment bank se dusare paytm bank [protected] isme 2000rs 7/12/17 ko upi se bheje the lekin ye transaction failed ho gya hai or main complaint kar chuka hu paytm pr bahut baar lekin kohi solution nahi mil raha hai. 7 se complaint kar raha hu paytm pr mere rupees nahi de rahe hai. Main customer care pr call karna hu to 30min tak hold par rakh dete hai...

Hi
today's transaction was very disgusting. how a trusted brand like you can cheat people. I have done mobile recharge of 249 rs and added 7 rs msg balance. Both transactions were done using my debit card but money was also deducted from my Paytm wallet and it is showing zero balance. when went to transaction history it is showing only 247 rs and not of 7 rs. so there is no transaction id for the money you deducted so there was no scope for complaint in customer care service.

hope you will look into the problem and resolve it.

Sir, I need your help I have transferred Rs. 1200 to a wrong number can you please make it return . I have to send them to my son's school fees. Please sir. Please help me I want my money back i beg you my friend told me to get on this site to complaint about the transaction. Can you please solve it soon sir please. I need my money sir please do it.

My name is Satyam goel paytm no. [protected] I have made transfer of (1000 rs + 29 paytm charges) total 1029 rs from my paytm wallet to PNB bank account no. [protected]. The amount got deducted from my paytm wallet but never reflected in bank account. The transaction was done on 6th december 2017 at 1:15 pm. I tried to contact ur Costomer care they told me that my txn id ([protected]) is not valid how can it be possible. Kindly make refund my money either in my paytm wallet or my bank account. Plz reply asap Plz find the attach pic of screenshot of my passbook

Dear sir,

I have tried to book the ticket for my father (G. S. Ananthan), from hyderabad to erode to travel on 07.12.2017. During the process of booking the ticket on 06.12.2017 in the kallada official website, its directed to the payment option using paytm. I have used my atm card (Rupay) of allahabad bank, kalapatti, coimbatore - 641305, but after the submission of one time password (Otp) its rejected the process mentioning that rupay card not accepted but my amount debited rs. 1, 386/- from my account. I called the customer care about this issue and discussed, they have said that the process will take 7 working days. Today the 7th working day also got over kindly take this issue and please remit the amount debited from my account. Even after that with my father's atm card i have booked the ticket and my father went to erode in the kallada travels itself. Ticket no. Oonl529546. I have enclosed the travel ticket for your reference. Kindly do the need full for remit the amount rs. 1, 386/- debited from my account.

Account holder: a. Divya
A/c no. : [protected]
Ifsc code: alla0212588

On 13/12/2017 i was shopping in ebay while checout i used paytm wallet for 2nd time in my life to claim cashback. As a result i lost 702 rs. Payment deducted and money didnot reach to merchant site.
Its impossible to reach customer care as it is all voice response service, ask for order id which starts with lpt how can one type alphabets during a call.

Wallets are useless...