PayTM Mobile Solutions Complaints & Reviews

I have purchased a mobile from paytm mall, but it was delivered as a damaged after all procedure they taken mobile back by Nuvoex courier but after
9 days there is no update on refund please help on this.
Order I'd :[protected]

Regards,
Malaya samal
[protected]

Hello,

I bought a iphone 8 from paytm having mrp 75000 but when it was delivered to me, it was in good condition. I asked the company to return or exchange on the same date but there was no response from the company. Further on customer care also the guy was rude and refused to exchange it for a new set.. I kindly request to exchange my product with the seller. This is my first awkward response online.

Sir i would like to tell you that my name is sumit chauhan and my registered mob no is - [protected].
I am a regular user of paytm.
But one bad thing happend and am totally shocked about that. I collected 5000 rupees from different place and people you cant imagine, just because i need to send it to my parents because my father is ill and i am working and far away from them. My parents are in need of money becaus of medication purpose.
I collected 5000 and was just ready ro send the amount as soon as i get another 1000 from one of my friend... But today when i checked the paytm wallet i was shocked to see that a person named mahi has received the money and it was sent from my wallet... But i didnt sent it to anyone nor i gave my phone or paytm password to anyone... Not at all... Then how could this be possible...
I am very tensed about this sir i request you please send my money back in my wallet sir it is my money and collected it doing hard work in job...
Sir please help me and take actions against that person who has received money but please return my money sir...
My parents are very ill and now i dont have single penny with me to send them..
Sir i am begging you please help me out as soon as possible
Please sir please... I borrowed the money and i got cheated i dont know how... But i am in trouble sir please try to understand and help me out...

Sir, i had placed an order for apple iphone6 (32gb) space grey after seeing very attractive offer on paytm mall on dated 18.10.2017 (One day before diwali festival). Value of iphone was mentioned rs 22490/- and rs 6000/- cash back after shipment. (Screen shot is enclosed for your ready ref.) payment of rs 22044.92 had been made thru credit card and rs 445.08/- thru paytm wallet already credited in my account.
Order also had been confirmed by return email order no was [protected] dated 18.10.2017 at 10.45am due date of despatch was mentioned 21.10.2017 & to be delivered by 27.10.2017 by paytm & also with one option to get it from directly by showing show code v4r5.
I had not received the dispatch details of the i phone on due date & email on dated 22.10.2017 for dispatch status.
Confirmation received from paytm that order has been escalated for speedy delivery on priority & delivery confirmed by 28.10.2017.
But on dated 25.10.2017 i shocked to see the massage that my order has been cancelled by the seller m/s shushma traders.
I want to add that i had to gift this phone to my cousin & his birthday was on dated 27.10.2017. I am feeling cheated from big brand company likes paytm & there is no value of mentally harassment occurred due to this incident.
Secondly i have to pay full bill of my credit card & paytm wallet for iphone. How ordered once accepted by you, can be cancelled later on. Request you please arrange to provide me iphone as per order acceptance with same terms & conditions. It means it was a fake offer on auspicious occasion of diwali by paytm. There is no value of emotions connected with festival & relative. Please consider my case seriously. I have fulfilled all the conditions as mentioned at the time of offer. How can i except like this from a big brand of paytmmall. Nobody have to right to play the emotions of the people and brand like patam cannot display fake offer under their banner, it please takes my case sympathetically & i hope for positive response.

Retailer - global e retailer, bhiwandi
Paytm mall shopping - [protected]
Hello sir,
My order no - [protected]
I had ordered mammy poko pants diapers, the order was of 2 packs of 46 pieces pack and mrp of each pack is 399. Total mrp of order was 798. I got cashback of rs 200.
My wife received the order. That was a single pack of 46 piece. She opened the package to use. I raised the complaint saying that i want money back or remaining pack. They are asking me to return the product as they know i opened the package. I don't want any discount but at least i should get my extra taken money. Thanks

Money deducted from credit card but not added in wallet

Can you please help for the below order id.

Order no :[protected]order
Total :rs 909.84
[protected]:40:50

Above wallet transaction id has been failed but money has been deducted
Can you please refund my money to either in wallet or in bank.

Regards
Pawan kumar ([protected])

Dear sir/madam
My self nandkishor singh s/o bhairu singh chauhan
I have a paytm account with mobile no.[protected]

First on 4th nov. I'm trying to book a railway ticket from irctc website and payment mode was paytm, at same time in my account rs.332 deducted but ticket was not booked. And that time i called to paytm customercare representative for this cause, he rise my complained and give me a no. [protected], and said in 7 working days your problem may be short out.

Another one happened on today 8th nov. 2017 time 8.40 minut. I'm trying to upload money in paytm wallet rs. 900/- due to i want to pay same amount at hotel and he not have card swaping machine, he advise to me for paytm, he said they accept paytm payments also. Now this time same situation i was faced rs. 900/- deducted from my account by upi/ imps and in statement its shown successful. But in paytm wallet now also its shown failure. I called to customer care executive of paytm, now he said they not received any type of money and they are not responsible for all that. You may contact to your bank.

My paytm wallet account no. [protected]
My bank account no. [protected]

Hi,

I do recharge on [protected] for 347/- rs from the paytm app on 7/11/2017.

The payment was deducted from the account but recharge not done. On the paytm it shows successful but the recharge was not received.

I am trying to contact with company but there is no way to contact with company and to post my complaint.

I got an email id from one of company employee "[protected]@paytm.com",...

I have transferred money from my paytm wallet to my bank account, it's showing successful but I didn't receive that money in my bank.
It's been a day but I didn't get any response from paytm team, I have raised complain in paytm also but they are not reponding not even giving response on mails.
My mobile no is [protected].
I have attached screenshot of payment..

Kindly help

I have purchased personal accident insurance of rs 20 for one lac. policy number is [protected]. policy certificate till to date not send on my email id [protected]@gmail.com please send policy certificate on my email id my mobile no is [protected] policy accident insurance have done 18/10/2017. please send personal accident insurance on my email id

I was booking a rail ticket from new delhi to varanasi on IRCTC site ..dated 21/10/2017 by netbanking of Axis Bank.it was done via paytm mobile solutions.The payment stage was settled and a amount of rs.1556 was deducted from my account but the ticket was not booked as irctc site shows under failed transaction.But after more than fifteen days passed, I did not get my refund from your end.
The transaction detail provided by my Bank is Dated:21/10/2017...INB/[protected]/PAYTM MOBILE SOLUTIONS PVT.Plz refund my amount asap to my bank account.

There has been recharge on wrong no jio-[protected] on 8 nov 2017 order no [protected] of rs459 at 6:10pm.
When i asked the person to return the amount he ignored it by saying that he didn't get the msg of recharge. After that he is not receiving the phone so that I can ask anything .I only want that he should
plss return my amount of rs 459
contact-[protected]

Order no. [protected]
[protected]

Date - 14 Oct 2017
Name - sahil
Paytm contact no. [protected]

I made a transaction to transfer Rs.900 from my debit card to my Paytm wallet, the money didn't transferred yet and dedicated from Bank.

Even I have tried to talk to customer care executive.. but the complaint no. seems to be busy all the time.
Please help me in this matter.

Thanks
Sahil Asija
[protected]

My account has been temporarily blocked. I still have my money in the wallet. I have been raising tickets but no one has responded to me.

I am harikesh and my mobile number is [protected]. I am using paytm from few time but now when i logout from my device and after that i am trying to login my account i unable to login and when i trying to recover that password paytm not sending link of password recovery and when i mailed they don't give reply so please help me to login my account. And i even trying to recover by phone number[protected]

Hi team,

Its being 10 days that i haven't received any refund. I am tired of contacting people from paytm. They never respond to my emails. Once they gave me a rrn number which my bank doesn't recognise. They are so shameless people. I am not sure where to go now.. Its a big amount (11999). My mistake that i trusted paytm and went for a shopping.

Order no.
[protected]

My husband booked bus ticket from vadodara to mumbai through paytm. Order id is [protected]. It’s charges was 2660. Order was placed properly and amount was deducted and confirmation message was also received. But at the scheduled time bus didn’t arrive and we called up so many times to the given contact number by paytm. Finally after one hour of the actual time of arrival we came to know that bus was cancelled and now paytm is not ready to give support. Please help.

I transfer rs.999/- from my paytm account number:[protected] on the date 02/11/2017 at the time 06:22 pm, wallet transaction id :[protected], the amount deduct from my paytm wallet and it said it will transfer with in 2-5 days, but i cannot receive amount from the paytm, and i raised the complaint on paytm complaint for the same issue in paytm complaints and they provide the reference number:42451437, but till now there is no proper responce from them, and when ever i call to customer care, again they said the same message, that i will get money with in 2-5 days.

My order no #[protected]: i placed an order for an item costing rs.115/- however an additional rs.40, 198/- was illegally and erroneously debuted from my idfc bank debit card. Though you say that the refund of rs.40198/- has been initiated, i haven’t reaceived a single farthing in my account. I am trying to contact mr sivakumar m - manager legal, but in vain. Kindly address my issue failing which i will have to take appropriate recourse.

I transferred money from paytm wallet to my bank account. Money instantly got deducted from my paytm wallet but this transaction got pending. I waitrd for 4 hours. Then i called paytm customer care and automatic voice repliedme to wait for 24-48 hours. I waited. Then after 2 days for same issue i called paytm and customer care told me to wait for 5 days. I waited. Then i got mail on fourth day that have to wait for 5 days more. I sent mail to paytm several times but no response on my last 2 mails.