Already Raised Ticket Id - [protected].
Description :
I have availed paytm rental using hdfc credit card offer on paytm android application. I was good with all eligibility and done rent payment for all three months. As per offer i should get ₹2021 as gift voucher of either flipkart/amazon/Myntra/fuel recharge. It was not Lucky draw and no where mentioned in offer's t&c.
I called to paytm but they are now saying it was lucky draw but bad thing is that after i gave t&c as evidence then they stopped considering my issue rather providing solution to me !
Their help chat is very ridiculous and limited with solutions and so no option to call them on chargeable numbers where they are not very helpful and flexible towards customer's issues and so providing solutions. Even they didn't defined any escalation... Need help on resolving my issue. Its like i got cheated as they charged ₹450 as convenient charge for three month rent payment but finally not providing benefits as commited by their offer !
Jul 19, 2022
Complaint marked as Resolved No solution/support provided by paytm and customer care service.
Although no-one currently prefer to use paytm and it's service. So, i also stopped using it.
Fuck off Paytm... Time will destroy you, i can only suggest to not play with your customers. Bad wishes to you...
Nov 20, 2021
Updated by g0547s Raised another Ticket Id - [protected].
After i raised complaint in forum, i got first month's voucher as part of offer but still waiting for vouchers of next two months rent paid offers.
Paytm don't have customer care on-call support for "Recharge and billing payment" and other call support's representatives are very very rude and not customer friendly... they even threat to end the call while describing issues to them per my experience.
Please help me getting this as well.
Thankyou.