Submit a Complaint
Claimed

PayTM Mobile Solutions Complaints & Reviews

www.paytm.com
1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 35

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rupin Ladani
Nov 2, 2021
Report
Copy

I have paid money of rs.350 on[protected] wallet transaction id - [protected] and order id[protected] to indian oil petrol pump my transaction gone fail money deducted from my paytm wallet but fefund not credited. I have tried so many time to inform the paytm but in new application paytm has skiped every option of generating the ticket of problem on other side no complain email id is provided or contact number are also complicated to talk to customer executive to talk. My line remain busy for eight minutes but continue massage received.
Nov 02, 2021
Updated by Rupin Ladani I have paid money of rs.350 on[protected] wallet transaction id - [protected] and order id[protected] to indian oil petrol pump my transaction gone fail money deducted from my paytm wallet but fefund not credited. I have tried so many time to inform the paytm but in new application paytm has skiped every option of generating the ticket of problem on other side no complain email id is provided or contact number are also complicated to talk to customer executive to talk. My line remain busy for eight minutes but continue massage received.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sravan Tej Kolli
    Nov 2, 2021
    Report
    Copy

    I had booked bus ticket in PayTM on October 21 later the bus was cancelled . I had raised an helpline ticket. They didn't solve my ticket and I didn't get refund yet.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      abhigupta0143
      from Jaipur, Rajasthan
      Nov 1, 2021
      Resolved
      Report
      Copy
      Resolved

      Address: paytam bank noida

      Paytm ticket id [protected] my paytm account no [protected] my name is abhishek gupta my paytm account blocked plz unblocked krwa do maine koi fraud transaction nhi kiya maine mere dost ko transaction kiya hai vo fraud nhi hai mere shaat hai usk id proof de skta hu or apko maine statment pic paytm transaction pic de hai
      Nov 1, 2021
      Complaint marked as Resolved 
      mere complaint reslove nhi huyim hai plz unblocked my account
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        [email protected]
        Nov 1, 2021
        Report
        Copy

        Payment made to PAYTM on 11.10.21 vide transaction id:[protected] for Rs. 149 to recharge airtel mobile service. Unfortunately amount deducted from bank but mobile not recharged. Please arrange for refund the amount at your earliest.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          Bandit Swain
          Oct 31, 2021
          Report
          Copy

          Address: Flat no 301, Block D, Aradhana Palace Apartment, Nandan Vihar, Patia, Bhubaneswar-751024

          I have placed an order with Paytm mall( paytm ecommerce) for a juicer. The order id is [protected]. The cost of the juicer is 2760. When they delivered the product through their delivery partner, I received an electric kettle which is if mere 1000 rupees. I have raised replacement request saying incorrect product delivered but they cancelled my replacement order. I raised again and now they are saying send the serial number of the item and the packaging image. I have sent all the images and there is no serial number on it and now they are stopped responding to any of my messages.
          My contact number is [protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Prabu1969
            from Baripada, Odisha
            Oct 28, 2021
            Report
            Copy

            On 27 October at morning between 9:30 p. M. To 11.00 p. M. I was trying to payment electricity bill (In the name of Shanti Lata Mohanta) to odisha discom/nesco via paytm by debit card, but rs 2287.34 was deducted from my HDFC bank account (Transaction No.[protected] dtd. 27.10.2021) but not paid to nesco/odisha discom, i request to you please refund it or payment make successful as soon as possible.

            Name- Prabir Kumar Mohanta
            Payment on-http://odishadiscoms.com/
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sunil14313
              from Pune, Maharashtra
              Oct 27, 2021
              Report
              Copy

              Address: B-121, Sector 5, Noida, Uttar Pradesh, India

              I have ordered a drill machine from Paytm online mall, when I received the product it was of completely low and poor quality after connecting to the plug, when machine is started, it produces sparks which is very harmful and dangerous... And they rejected my return request, as I provided all the details and images
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                TManmathrao
                Oct 26, 2021
                Report
                Copy

                I have made Rs684 transaction towards paytm balance on 13th August2021 and my bank account has been debited with transaction no.[protected] ONE97 COMMUNICATIONS. BUT it is not reflected in my paytm wallet
                Pl. Resolve my issue at earliest.
                Helpful
                4 other people found this review helpful
                4 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mrs Amrita kumari
                  Oct 26, 2021
                  Report
                  Copy

                  Address: Athena sports

                  Sorry the account sign up is declined as the system surveillance bot has detected some suspicious activity in case you feel it is a mistake please reach out to our customer care
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    Chandni Basha
                    from Mumbai, Maharashtra
                    Oct 25, 2021
                    Report
                    Copy

                    What could I do if Flipkart is not refunding my money which they deducted from my paytm wallet? The order was not placed, and Flipkart is not taking any steps to return my Rs. 1019. On 7th October at 11. 52 my order is placed and amount debited. Then instantly i got cashback of 100rs.but order not taken i have waited 4 days but not recieved my order. So i contact them but till now 25th October my refund not recieved. Order id is OD[protected]. Paytm not responding paytm Wallet transaction id is [protected]. Order id of flipkart which paytm recieved is PZT[protected]X6ZWQ01. No help from flipkart or from paytm. My suggestion please don't purchase from online. If you purchase also don't prepaid. Hard earned money don't neglect. Very bad experiencs sometimes. U just losses ur money.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Aditya Balhara
                      Oct 24, 2021
                      Report
                      Copy

                      I paid twice for a order on flipkart but order failed and flipkart is saying they haven't received any payment from paytm's end
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Js Jitender
                        Oct 24, 2021
                        Report
                        Copy

                        Address: Shri Bikaner Misthan Bhadar ellenbad

                        I want refund amount back in my account please give my money back UPI refrebd[protected] I'd
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Abhi10soni
                          from Bhopal, Madhya Pradesh
                          Oct 24, 2021
                          Report
                          Copy

                          I ordered a earphone form Amazon and return it .
                          Payment is initiated by Amazon with RRN TRM0K5NB0000KTOSRYJG
                          But not received in my paytm payment bank
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            RaBi123456
                            Oct 23, 2021
                            Report
                            Copy

                            My Paytm is blocked for a charge back complain, the transaction is done mistakely then Paytm said me to contact the remitter and say him to mail Paytm, I did that then they said me to contact bank to mail Paytm, I again did that, then again they asked for 10 digit ticket id, I got from the remitter bank and given to Paytm but still Paytm is not unblocking my account😡😡😡
                            Anyone please help .e, my twitter username: @rabisingh69
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Megha Jain12
                              from Noida, Uttar Pradesh
                              Oct 22, 2021
                              Report
                              Copy

                              Dear Sir /Ma'am,
                              I have ordered from flipkart of Rs1030 on 7 oct 2021 at 10:50 pm .I have done a transaction from paytm wallet of amount Rs 1030 is deducted from my paytm wallet but order is not placed. I have talked to a Flipkart executive and they have said payment declined from the bank but my amount is deducted and order is not placed kindly resolve the issue and refund my amount of Rs.1030.
                              Transaction id:[protected]
                              order id:PZT[protected]KT5801

                              Thanks & Regards
                              Megha Jain
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vinod Kumar Sharma57
                                from Hyderabad, Telangana
                                Oct 21, 2021
                                Report
                                Copy

                                I ordered gold coin delivery through Paytm and paid for all charges . Delivery was to be made on 07 October but not yet delivered till end of 21st October . There has been no reply /response from Paytm on my queries . Paytm seems to be biggest cheater .
                                Oct 21, 2021
                                Updated by Vinod Kumar Sharma57                                 Delivery was to be made by 14 October .
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  harbhag
                                  from Mumbai, Maharashtra
                                  Oct 21, 2021
                                  Report
                                  Copy

                                  Address: B-251 Qutub vihar phase I

                                  Sir my journey on 11 Oct 2021 enter from asoda and exit from kundli at 4.17 am and returned inter from kundli and out from asoda toll plaza at 11 Oct 2021 at 10.47 pm with in 24 hours . My vehicle no is swift DL 6CP 3413. There is kundli toll charge extra excess rs 225 from my paytm wallet and rs 60 at asoda at return I have all ready complaints at nhai complaints no 4534926 but I have not received my excess amount. Pls do the needful
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Ayan armaan
                                    from KALIMPONG, West Bengal
                                    Oct 20, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: THAKUR BARI KALIMPONG
                                    Website: www.paytm.com

                                    I buy Google Play recharge code of 380 my money debited from my paytm wallet and I didn't get code it is showing payment confirmation awaited pending
                                    Oct 21, 2021
                                    Complaint marked as Resolved 
                                    I complaint Paytm from this Website and tomorrow morning I get my paytm Google Play recharge code thanks for helping I am so happy
                                    Helpful
                                    3 other people found this review helpful
                                    3 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      Buntyhr
                                      Oct 20, 2021
                                      Report
                                      Copy

                                      Paytm is not deleting my account. I had Tweet 2 times, emails and also call to Paytm customer care. I submitted all the details which was Paytm said to me. But Paytm is not deleting my account. Paytm made me upset from past some days. I requset to Paytm please delete my all type of Paytm accounts and services permanently and don't send me any emails and messages.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        Nishant Kodambal
                                        Oct 19, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Hi paytm,

                                        I have ordered storm smartwatch from Flipkart on 8th October and the amount has been deducted from Paytm wallets amount is 1899/-, but order has not been confirmed I have talked with Flipkart and got the message like payment has not done from Paytm and paytm also denied to revert back my amount into my wallet please resolve my issue as soon as possible.

                                        Contact details: [protected]
                                        Email ID: [protected]@gmail.com
                                        Oct 26, 2021
                                        Complaint marked as Resolved 
                                        Helpful
                                        5 other people found this review helpful
                                        5 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          UCO Bank
                                          1
                                          (947)
                                          KK Enterprises
                                          1.5
                                          (10)
                                          Bangiya Gramin Vikash Bank
                                          1
                                          (216)