PayTM Mobile Solutions Complaints & Reviews

Dear ma'am I payed the bill in June itself till now it is not credited to bescom this is my RR number S12EH14146.
WHY IT IS HAPPENING. Please respond for this immediately . Bescom people have taken our house fuese. Am waiting for reply.
Regards
Shastry

Paid money through paytm wallet option using debit card of icici bank.
I cancelled a tatkal ticket from danapur (Dnr) to bengaluru (Sbc)

Date of cancelling ticket = 13-jul-2017

Pnr no = [protected]

Transaction id = [protected]

Cancellation id /refund id = [protected]

Through irctc website it shows refunded on 13-jul-2017 but till now i did not receive this money.
Please resolve my problem.

Yesterday i processed a payment of rs. 299 for a vodafone bill for mobile number [protected]. Today when i am checking in the paytm account it has been processed twice. Please refund the same immediately. You first said i should cancel the order since the payment is pending with the operator and that you would continue trying and today i notice that it is processed twice.

My paytm kyc was done last week.
I was told that the limit now is 1 lakh.
I recharged my account with 18, 000.
When i was about to transfer money to my bank account, they are saying that transfer limit is only 25, 000 per month.
How can that be?
They accept 1 lakh deposit without informing that we can withdraw only 25, 000 per month.
When i spoke to customer service agent and manager, they are saying it is their policy.
We'll no one informed me about that.

I am bharatesh y m a/c number [protected] channaptna branch vijaya bank hassan, i have made a transaction on 18/7/2017 of 5720/- reference id 18542016 via paytm, the amount have been deducted but not deliverd nor refunded back pls look through the query order id is [protected]
Thank u

Cash refund
Dear sir
This is to inform you that my order number [protected] has been cancelled and the money is not yet refunded to the payment source.
Why it is taking so time to refund it is just the process to do i can't wait anymore. I need my money
I would be very obliged if you kindly return my money to my bank source as soon as possible... The amount which is supposed to be refund is rs 1399
Regards
Imran ansari

I recharged reliance dht One yr plan on oct'16 as per offer on paytm web site offer was 2481 for 12 month bronze north pack bt after recharge i never received 1 yr plan from operator as dis plan available to operator Rs.3120/- due to wrong info. i lost my one year plan.
my dth smart card no[protected]

I am writing with reference to my order no. [protected] which was placed on paytm and hasn't been delivered to me while the system shows the status as delivered.
This is highly disappointing for me as it's been long since i have been following up with paytm regarding my order and they have not been able to solve the problem yet.
I still have not received my order and i am waiting for the proof of delivery from their end. Request you to kindly solve the matter asap. Either get the item delivered or kindly refund my money in my account. I cannot wait for long to get this issue fixed.

Dear sir/ma'am,

I purchased loreal professional xtenso shampoo and conditioner on july 12, 2017 from e - commerce site paytm. I recieved a duplicate and a very bad quality of product. The order number for paytm is "[protected]". There is no fragrance no thickness in shampoo its as thin as water.

This type of activities should be stopped as its creating a bad name for your brand only.

I would like either to replace the product or refund my amount.

I am not able to place any order. I get a message
"return/replace not available. Please update your app to the latest version to place an order". Trying since 15th july 2017
The app is updated and still i get this message. I sent an email with screenshots to [protected]@paytm.com. It has been 6 days and there is no response for any of my emails. I did call customer care on 20th july 2017 ([protected]) and he kept me on hold and later informed that he cannot give any resolution for this issue. He gave another number ([protected]) where i did not get a chance to talk to customer care as it was only for complaints regarding orders. First of all there is no toll free number and we wait for 15 minutes and at the end we get no resolution. I do have money in my wallet and the app does not allow me to use it.
Completely disappointed with the customer support.

Hoping to get a response at least here

After booking tickets of bus i changed my mind and i had cancelled the tickets... Immediately after 5 mins and paytm has fined me rs.383/- for cancelling the tickets what the #! Wow a huge applause for the bloody #er paytm they are doing this # with their regular customers!! Kya chutiyapa hai bhai... Only for the duration of 5 mins paytm has fined rs 383/-...# off!... Give paytm an oscar! Bhenchodd!. I want atleast rs 200/- cashback!!
Order number : — [protected]
Ticket pnr : —[protected]
Ticket id : — orymr1
Account number : — [protected]
Account holder name : — mrs. Pragati k tated
Bank name : — idbi bank
Aadhar number : —[protected]

Can u please confirm few things:-

What was the name of customer??
Where does he belong from??

As per my knowledge i have updated rajender singh in your app & ifse code was of mathura road mohan-cooperative but amount which got transferred is in the name of arshad khan & customer belong to karnatka so where are the check point from your end.. So how come your paytm can transferred amount to wrong user.

Hi i have done wrong transaction through my paytm number [protected]... Transaction id [protected]... Amt of 4900/- at 12:55 today 20th july.. Kindly refund it on my wallet asap..

I want my money back at any cost or else i will file case against paytm

Mobile no. [protected]
Transaction id:[protected]

Phone/mobile number: [protected]
Transfer id: [protected]
Order num : [protected]

On 19th july 2017, 07.11 pm
Friend transfered money to my paytm wallet.. Amount is 2000rs
The status came seccessful but the amount not recieved.
Every time i call team paytm they give me different answers all the time.
I waited, called customer service they are likely to put my call on hold till my whole prepaid balance is exhausted.
All this while team paytm were telling me to relax and be assured that the money will come to my wallet. But still not recieved. I just need my money
And
I have costomer quairy number..
34023626
34053670

Worst!!! Pathetic support!!!

Paytm support is the worst compared to any other. No matter what's the issue. They simply keep transferring the calls.
One of their agents asked me to write a mail.. Since calling would be of no use.
I wrote a mail... They didn't even reply to that.
They keep telling me to wait for 48hrs but it's been more than 2 weeks.

I got my pan and aadhaar registered as per the guidelines but still they have not upgraded my wallet. After 10 unsuccessful attempts at calling the customer
All they say is that there has been some technical issues and ask me. To wait 48hrs. After which they send the same email they had sent the first time i had contacted them

On the landing page of iphone, cashback mentioned as 7250.
And once i click on the product, the cashback mentioned in offers section is 6250. I was about to order the handset having faith on paytm, but at the last moment when i saw the cashback is reduced it shattered the trust.
1000 wont make much of a difference but trust and faith on paytm is gone by this act.
This is clear case of misbranding and fooling the consumer.
Attaching screenshots with the product in question highlighted in red coloured box.
Waiting for an explanation!

Sir hamne[protected] ko irctc par ticket book ki thi or payment paytm k dwara oriyentel bank of comerse ke debit card se ki thi to sir network slow hone k karan transaction fail ho gaya or ticket bhi book nahi hui balance bhi 4600 rs debit ho gaya paytm ki transaction id to mujhe prapat nahi hui na hi irctc ki par bank ki transaction id[protected] h pleese my help and refund my payment

On 15 july money stolen/phishing from my paytm wallet to mob no [protected]. Later after complaining to paytm got information that all money transferred to idfc bank a/c no [protected], ifsc idfb 0041322 nick name hxjdj. Pl link this telephone no and account holder. This guy is fraud n calls from no [protected] and has called all my contacts in same manner. Pl help to nab this fraud,. He has transferred rs 5000, rs 5000 and rs 3846 on 15/7/2017. Ii have all evidences. Pl help before he robs others.

After tried so many times.. I got a touch somehow to the paytm customer care on call but as i expected that person mislead me by saying that you will get a revert mail that will solve your problem right now or within a day. But i didn't get any kind of response towards your side. That is too bad thing.

On 5th july 2017, i tried to pay my shopping bill in big bazaar via paytm wallet. That time my wallet balance was around 300/- when i tried to pay via paytm wallet i found that my transaction got failed so my wallet balance should be same as previous obviously. But i got my paytm wallet empty that was totally beyond my expections. When i found that my transaction got failed in paytm wallet. I paid my bill via by sbi debit card. That became successful at the same time. But i got my wallet empty that should not be happen because it was showing as transaction failed so how my wallet balance got empty.

I am sending screenshots of my bank successful transaction and paytm failure transaction. So consider it instantly and pay me back my amount that i lost just because of paytm poor system and irresponsible customer care executives.

I was booked finaux bluetooth device on 01.07.2017 & delivered me on 17. O4. 2017 & my order no. Is [protected]. But this product is missing aux pin. So i want to return this product as soon as possible. And, i am continuing trying to contact with paytm support through telephonic but when i have put my order id then reply me that your id is wrong. Seller not shows return topic on order detail in my profile section as given in product description.
So, pls return back that product & give me my money through wallet or my account.
Thanks vinod kumar
[protected].

Ive made a flight reservation thru paytm website from vijayawada to hyderabad for true jet airlines. Later on ive got confirmation from airlines that the flight has been cancelled and the refund has been initiated. When ive enquired the same from paytm support by raising a ticket they said that they will look into. It has been a month but no response. When i keep on calling to custoner support even for an hour it always says all executives are busy in attending other calls. Your call is important to us. Please hold on