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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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T
Tech Animal
from Yellapur, Karnataka
Apr 7, 2017
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Address: Belgaum, Karnataka, 590001
Website: Paytm

I have recharged 303 from paytm but it's saying request on hold, and money has been cut off from bank.please do something.
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    Banibrata Dhabal
    from Kolkata, West Bengal
    Apr 7, 2017
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    Address: Kolkata, West Bengal, 700073
    Website: paytm.com

    I tried to recharge 2Jio numbers For Rs 303/- on 6.4.17 using my paytm wallet account linked to [protected]@gmail.com. The amounts (Rs 303 and 303)deducted but the status showing waiting for operator confirmation.Order nos are[protected] and [protected].Contacted to paytm care: [protected]@paytm.com but no response...tried in thire contact phone no but cant talk directly to customer care officials Nonsense PAYTM service.
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      M
      Manojgoud
      from Hyderabad, Telangana
      Apr 7, 2017
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      Address: New Delhi, Delhi
      Website: Paytm

      Hi sir this is manoj i have done my recharge of rs 303 to my mobile number [protected] and the transaction was completed successfully and my money from wallet was deducted and my recharge status is processed as it completed more than 16 hours of my transaction.so please kindly refund my money to my wallet of number [protected].
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        Y
        Yachika khare
        from Yarada, Andhra Pradesh
        Apr 7, 2017
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
        Website: paytm.com

        An amount of about Rs 2466 has been missing from my paytm account. All transactions from 01/04/2017 to 04/04/2017 are missing. I have done following transactions from my bank to paytm and paytm to bank. I am not getting correct replies from paytm customer care and that is why I am now raising this issue at higher level.
        Date Amount Reference Number
        Date Transaction ID Amount Remarks
        01/04/2017 [protected] 5000 Credited to paytm
        02/04/[protected] Debited to paytm
        34 Debited to paytm
        04/04/2017 [protected] 5000 Credited to paytm
        04/04/[protected] Debited to paytm
        04/04/[protected] Debited to paytm

        Out of which the balance left was about Rs 2466 which is now missing from my Paytm wallet. I have even asked them to give details of these transaction IDs, but every time I get reply that transaction id is incorrect. Please help.

        Regards,
        Yachika Khare
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          S
          susantaB007
          from Shimoga, Karnataka
          Apr 7, 2017
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          Address: 560078
          Website: paytm.com

          I have recharge for jio mobile no.: [protected] on 7th april 01:34 pm with bill desk no.: #IPT[protected] and wallet order id : [protected] . But till now it has not got recharge in my jio account . Now it was 8:34 pm and i have call the jio customer care and they told that the recharge that i have done is not reflected in my number. so, please do the recharge as i haven't receive mail or sms about the recharge . please do the recharge as soon as possible in my number

          Regards
          susanta banik
          [protected]@gmail.com
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            P
            Purronuff Koch
            from Barpeta Road, Assam
            Apr 7, 2017
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            Address: Kamrup Metropolitan, Assam, 781024
            Website: paytm.com

            I tried recharging my jio number last night but till now i haven't recieved it. My balance was deducted from my bank account still rechage has not been processed. I have uploaded the screen shot of the said order. Please solve it asp.
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              Y
              yuvalogesh
              from Raipur, Chhattisgarh
              Apr 7, 2017
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              Address: 605014

              I recharge my jio number [protected] rs303 but recharge pending order no is [protected] please refund the amount in paytm wallet.
              Apr 07, 2017
              Updated by yuvalogesh
              Please refund paytm wallet
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                D
                Deepanshu 1755
                from Allahabad, Uttar Pradesh
                Apr 7, 2017
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                Pls cancel my order no. [protected] for jio recharge..as it stills is in processing.. Even customer care is not providing solutions.. I am completely dissatisfied with your services.
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                  A
                  Aditya0807
                  from Bengaluru, Karnataka
                  Apr 7, 2017
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                  Address: Dharwad, Karnataka, 580030
                  Website: Paytm.com

                  My below orders are showing pending from long time. Money got deducted from my account, but recharge not done. Order no. [protected] on April 6th 11pm please provide me refund
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                    G
                    gargi@123
                    from Delhi, Delhi
                    Apr 7, 2017
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                    Address: 305901
                    Website: paytm.com

                    Please refer to order ids [protected] and [protected].
                    i want to cancel both of these recharges.The operator 'confirmation awaited' message is not accepted as i just recharged it with some other wallet and its done! i dont want my order to p[rocess for the next 48 hrs. i waited for 2 hrs so as to cancel the order but even after 18 hrs, CANCEL option is not visible. customer care says its a technical fault. so i want my money back. Ticket number 26271619 and 26273533.
                    kindly do something about this i want my money back asap.
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                      S
                      Sudipto73
                      from Kolkata, West Bengal
                      Apr 7, 2017
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                      Address: 743145

                      My recharge is done 6.04.17 from Mid 11.45 at night..my paytm number is [protected] and i recharged to my 3 jio number, one of them is complete Bt of 303 rs but its not done yet.and it is under processing and showing waiting for operator confirmation.and i tried to cancel it but cancel option is not visible so pls kindly cancel the order and refund my money back to my wallet.pls cancel the order for my jio number [protected] and [protected]. Please refund my money to my paytm wallet no [protected]. My order no is [protected] and [protected].Please Do Something... I Am recharging through cash from other retailer please refund my money.. So I Was Thankful To Paytm.
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                        SHWETABH KUMAR
                        from Lala, Assam
                        Apr 7, 2017
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                        Address: West Singhbhum, Jharkhand, 833215
                        Website: paytm.com

                        I recharged through my icici debit card..it says transaction successful but it saya processing qnd waiting for operator confirmatio.. Its been 72 hours and still no response from paytm team neirher from mail nor from helpline no..more over there is noption to cancel it neither on app nor on website.my order no is [protected] .i m feeling cheated from so much trusted paytm
                        Apr 08, 2017
                        Updated by SHWETABH KUMAR
                        I got an email..regarding my complaint promising me to..sort out the prob...around 12 hrs later transaction was seen successful. Thanks paytm.
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                          Diraviya
                          from Madurai, Tamil Nadu
                          Apr 7, 2017
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                          Address: 600004

                          On 3rd April 2017 I didnt Trasaction from to jio via paytm amount was debited by i didnt get any confirmation from paytm side its not there in transaction list. If the transaction was unsuccessful please refund my amount.
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                            S
                            suryami
                            from Hyderabad, Telangana
                            Apr 7, 2017
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                            Address: East Godavari, Andhra Pradesh, 533001

                            My recharge is done yet from Mid night..my paytm number is [protected] and i recharged to my jio number which is [protected] of 303 rs but its not done..and it is under processing..and i tried to cancel it but cancel option is not visible so pls kindly cancel the order and refund my money back to my wallet..pls cancel the order for my jio number [protected]..pls refund my money
                            Apr 07, 2017
                            Updated by suryami
                            My paytm number [protected]..i recharged my jio number [protected] with 303 rs...order no-#[protected] i have done my recharge in other net shop..so pls don't recharge to my number pls..refund my money and pls cancel my order..my order has been late since mid night so pls don't proceed my order cancel it.. Before its done don't recharge my number please
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                              V
                              vivek gani
                              from Chennai, Tamil Nadu
                              Apr 7, 2017
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                              Address: New Delhi, Delhi
                              Website: paytm.com

                              I recharged for a 303 plan for my jio number [protected] on 6 th april 2017. money got deducted from my bank account but i didnt get recharge.i didnt even get a refund from the company. my order number is [protected] .please resolve this issue.
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                                S
                                Sachin Mudlapur
                                from Ahmedabad, Gujarat
                                Apr 7, 2017
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                                Address: 560001
                                Website: paytm

                                Hi, i am not getting option for cancellation order no. [protected] of jio recharge as my transaction is successful but no recharge received.. Reply immediately. Or refund. There is no option in email also. Very disappointed.. Refund money.. As it is the high amount for me - please do consider it as priority and resolve.. Its already almost a day i have done a recharge, but no credit still... Please do the need full right now.
                                Apr 07, 2017
                                Updated by Sachin Mudlapur
                                Hi, I am not getting option for cancellation on this ticket. ORDER NO. [protected] of Jio Recharge as my transaction is successful but no recharge received.. reply immediately. Or Refund. There is no option in email also. Very disappointed.. refund money ..
                                I have cancelled the order and asked for the refund but now in place of cancellation they have replaced the order.i dont want the product any more.
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                                  venu1190
                                  from Chennai, Tamil Nadu
                                  Apr 7, 2017
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                                  Address: Chennai, Tamil Nadu, 600097
                                  Website: irctc.co.in

                                  Refund Status

                                  S.No.

                                  Transaction ID

                                  Transaction Date

                                  CancellationID /RefundID

                                  Transaction Type

                                  Trans.Amt()

                                  Refund.Amt()

                                  Bank

                                  Refund Status

                                  Refund Date

                                  1 [protected] 01-Apr-2017 [protected] CANCELLED 225.0 165.0 PAYTMSDK REFUNDED 04-Apr-2017
                                  2 [protected] 31-Mar-2017 [protected] FAILED 195.0 195.0 PAYTMSDK REFUNDED 02-Apr-2017
                                  3 [protected] 31-Mar-2017 [protected] CANCELLED 225.0 165.0 PAYTMSDK REFUNDED 02-Apr-2017
                                  4 [protected] 30-Mar-2017 [protected] FAILED 390.0 390.0 PAYTMAG REFUNDED 01-Apr-2017
                                  [protected] 14-aug-2017 [protected] failed 440 440 paytmsdk refunded 16-aug-2017
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                                    M
                                    Manab Biswas
                                    from Siliguri, West Bengal
                                    Apr 7, 2017
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                                    Address: 700128
                                    Website: Paytm

                                    Give me my money back. now I'm not interested toh recharge with paytm. When i recharge to my mobile number it showing pending by oporers. i don't know what the hall is that. i just want my money back. id-[protected]
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                                      VikKie YasHRaj
                                      from Surat, Gujarat
                                      Apr 7, 2017
                                      Resolved
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                                      Resolved

                                      Address: 395008

                                      Hi Team !!

                                      Register Email ID : [protected]@gmail.com
                                      Register Number : [removed]

                                      My limit of transferring amount to bank is exceeded. Still 5300/- left in my wallet. I want that amount in my bank any how because my sister is admitted in hospital and she had operation. So its my humble request please give me limit of 5300/- more so that I can use amount for hospital purpose. Please please do the needful. I will be get support if you will do the needful.
                                      Continuesly error is showing LIMIT EXCEEDED of 25000/- for bank and phone number transfer.
                                      Apr 7, 2017
                                      Complaint marked as Resolved 
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                                        Punita Poddar
                                        from Varanasi, Uttar Pradesh
                                        Apr 7, 2017
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                                        Address: Varanasi, Uttar Pradesh, 221003
                                        Website: www.paytm.com

                                        Sir by mistake i have transferred 1500 amount to a wrong number could you please revert that back.
                                        i tried calling that person bt he refused and he has blocked my number
                                        my paytm no. is [protected]
                                        id-puni.[protected]@gmail.com
                                        wrongly transferred to a number is-[protected]
                                        am unable to contact him because he has blocked me.
                                        please resolve
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