PayTM Mobile Solutions Complaints & Reviews

I recharged for my JIO number for rs. 303 at 11:21 pm on 6 April, 2017.
The amount was deducted from my PAYTM account but recharge was not done. It is showing PROCESSING even after 8 hours.I waited for 8 hours but seems that it will not be recharged. It shows WAITING FOR OPERATOR CONFIRMATION. The CANCEL ORDER option is not showing. I want my money back or recharge done as soon as possible.

Yesterday night i recharged my mobile the order id is [protected] but recharge still in processing, paytm send an message to me saying if your recharge is not completed in 2 hours your recharge was cancelled and your money is returned so i wait for 2 hours and after wards i recharged in other way, but in my paytm orders it's still showing processing, so please cancel that recharge and my paytm mobile number is [protected]

I was recharged 04/04/2017...on my jio number with 303 ...paytm showing recharge successfull and amount also cut from my wallet...but when I not receive benefits ...I was call to jio care and they tell me that jio not accept direct recharge of paytm...and they also suggested me to call the paytm care and get back your money ...I was tried from 2 days but...there is brust service of paytm ...they are not helping me

Cancelled my order [protected] immidately

Respected sir/madam,

This complaint w. r. t jio prime offer recharge of rs 303-/- (with promo code applied) for my job number:[protected] where i have done the transaction yesterday on 06th april at 10.58 pm through paytm website. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for confirmation.
The status (waiting for operator confirmation) is still the same as of today (07th April 2017) for the past 06 hours
I expect the transaction to be successful and i must get the benefit of the offer Summer Surprise, as it waa announced it would be terminated as per the orders of trai, since my recharge was before the official termination by jio i claim the offer, else i must get the refund.

Payment summary : [Rupees 273 deducted for a recharge of 303 as promocide was applied with order number [protected]]

Thanks & regards
Santosh Pratheek

I reached my jio no. [protected] for amount Rs 303 using my payatm wallet no April 1/2017 but did not get my contention nasseg form Jio on inquiry from Jio costmor care was told that amount had not yet been credited in their acount whereas according to mail recept that. I got from payatm it says that transaction was successful they transuction ID [protected] please see it and refund my amount Rs303 my payatm wallet

I ordered an iphone on 2nd of april 2017, and it was on 3rd of april 2017, still it is held at Bangalore. When i contacted the courier service provider they informed that due to insufficient documents given by the merchant the product is still held at bangalore. Since yesterday i am trying to contact the patym office but there is no response from there side, 5-6 mail along with several queries has been submitted still there is no reply. i want my product within the due failing of which will be forced to take necessary actions. Patym is really testing my patience and this is not good. A simple mail would be enough stating the position of the product but they are totally silent about it.

resolve the problem at the earliest.

Hi Sir/Madam,

Few months back i requested for VIP Customer ( Paytm Wallet Upgrade ).
I got a confirmation call and submitted ID Proof also to respective agent and after few days they confirmed your wallet is upgraded.
So I added Rs.20000/- to my paytm wallet and trying to send the same to my bank account, but it is not allowing me to send the same to my bank account.
It is showing - Sorry, you can send only upto Rs.25, 000/- to a person or a bank account in a month.
So please check the same and upgrade my wallet.

Thanks and Regards,
Abhishek S
[protected]
[protected]@gmail.com

Everytime they are cancelling order after confirming and saying apologies what is disgusting service Paytm has. Such kind of site should not be there in market.

On 30 th march I recharged a jio membership through my paytm account of Rs 99 (order number=[protected]
)but because of some problem the transaction of my recharge was failed may be because of server down but my transaction was received by paytm but not by the jio . so on 1 st april I requested for the the refund from the paytm and at that time they refunded my money and but on 2nd of april they withraw my money that is 99 Rs which they refunded into my account without any prior notice by mail or by any means of communication. so I want my money back with extra 100 times of compensation for doing this with their consumer.

Payment block by paytm 1153 rs only

trasison no[protected]
sbi debit card no- 559xx 4361
date 3/04/2017
pos no [protected]

Respected sir

Some taxt was missed before sent email

I was paid aitel post paid bill through paytm with credit cards no[protected]-1363 on 16.03.17 for Rs 258 and amount debited from my account (copy attached).But that amount is not credit to aitel since they have send message and put some fine also.Same i was communicated with airtel and confirmed that payment was not done .Hence i requested good self kindly look into matter and take necessary action pls.and i requested to kindly send the transition id of bill payment.same will be informed to airtel customer

With regards

V Rajasekar

Dear Sir,
This is to inform you that 1030 amount are deduct to my paytm wallat account. so please refund my money in my account.
my paytm id is [protected]
so please give me rewart.
thanks & regards
Sunny Kumar Saras
[protected]

Dear Sir/Madam,

I have transferred the amount to a wronge mobile number on Sunday dt. 2 April 17.

Till today the same amount is not refunded by you. the same amount is deducted by my bank account due to this trasaction.

Please take the immidiate corrective action & refund the amount as early as possible.

Regrds,

Jivanprasad Latkar
Mob:- [protected]

Hi,

First of all, this is not an return item request.

a) On 23March 2017, i ordered this product and on the same day i requested to cancel this order to your team. This is the assurance given from paytm on 29March 2017 ."

Hi

I will do my best to work with you to resolve your issue. I understand you have a concern regarding your order [protected].

I sincerely apologize for the inconvenience caused to you. As per concern team, your order will be cancelled in next 24 hours. Once the order will cancelled, your refund of Rs. 23700 will be credited to your Paytm wallet/bank(if applicable) as soon as possible.

Should you need any further assistance, please let me know.

Sincerely,
Paytm Care

ref:_00D28dppr._50028gHL5e:ref

"

b) On 24 March the status of the order changed to "shipped". As i was not able to track the order, therefore i called your customer care team, they told that order is shipped by Hand. I insisted again to cancel the order, they assured me that our concern team is working on it to cancel it.

c) On 30th March 2017 the status of the order changed from shipped to pending return. Here i raised the concern regarding my doubt on the team why the status has been changed to pending return as i didn't get the order.It is now showing "failed" and stating "Return request received.Please do not accept the delivery in case the item reaches you".

I did n't received the product and on 20-30 times dropping the mail and 20 -25 times calling the customer care regarding this.No body is helping me.It had been more than 2 weeks this happen.ticket num 25188460 for your ref.

And now your concern team asking me share the reason for return the product. What is this nuance? Your very own team told me that they are working on it and now after 12 days they asking me the reason to return. I didn't received the order .

As you see how i am harassed by the paytm team .I am totally fed up from the Paytm.Please share with me the Paytm process to file a complain in consumer court regarding this.

Please be ethical and return my RS23700 immediately.

Please help.

I recharged my jio number for an amount of rs 303 using my paytm wallet on 31 th March but didn't get any confirmation message from jio on inquiring from jio customer care i was told that the amount had not yet been credited in their account whereas according to the mail receipt that I got from paytm it says the transaction was successful . The transaction id [protected] for the transaction was . Please refund it .My paytm No is [protected].

My account [protected] has been blocked on march 1st 2017... i am premium customer also given my kyc details 1 year ago... since deactivation of my account ... i have been writing mails daily to them till today( 1 month over)... they simply reply" for security reasons we have blocked ur account". what the ****... for whose security they(paytm) steal my money...on april 2nd they asked me to show my bank transaction pdf details used for paytm tansactions... i provided to them ... but no activation till now...i have been paytm customer from 2 years and purchased many items... lastly they ditched me by blocking my account... so dont keep money in wallet u could be looted... they could block any time without reasons...

I Have receivd message from PAYTM that my acount has been creadited by Rs. 163/- but my wallet id not credit by such amount.

I have made a transaction of Rs 348 on 31 march 2017 whose order no. is [protected]. The recharge was in processing state for nearly 2 days and despite several attempts i was unable to cancel the transaction after 2 hours acoording to your policy.I even wrote a mail to [protected]@paytm.com but there is still no reply from your side.I called your customer care but no response was there so i recharged my no from another portal.Now suddenly on 2 april 2017 you processed my recharged and wasted my previous recharge.Now you tell me whats the use of 2 recharges in 2 days.I also made a complaint on your customer care with complaint no. 25685523 on that day itself but still no solution is provided.kindly refund my money and cancel my recharge.

Hi,
I am an artist and on Sunday, 2nd April 2017 a customer purchased a product from me. Now by mistake she transferred money to the number [protected] instead of [protected]. She said the money went from her Paytm wallet and the other guy who received it( [protected]) said that he received a message that said:
( Received Rs 350 from 99____3081) in your Paytm Wallet. Wallet txn id. [protected]. )
but since he has no paytm on his mobile dosn't know how to transfer the money back to us. The customer left telling us to ask that other person to send the money but the problem is he has no paytm so the money will be reverted to the customers wallet. So i asked the third party to send me the message he received, which is what i wrote above, but the full mobile number of the customer was not visible in it. So request you to please send me the details of the customer so that i can call her and get my Rs 350 back.