PayTM Mobile Solutions Complaints & Reviews

My PAYTM postpaid emi was due on December 07 which I could not pay. I was charged with late fee but still I was getting more than 20 calls a day to pay. Well I finally paid it on January 3.
Now the issue is next emi of January was added to the December emi as the bill gets generated on first of every month and has to be paid by 7th of January.
December dues have been paid. Still I'm getting calls for paying January and getting messages of legal action initiation when the due date is 7th of Jan.
Why the hell?
Whole day my phone is still ringing like mad. Stop ###ing calling me now because the due date is 7th of January.
And I'm complaining here because you customee care service is pathetic.
Two days have passed and they are sending me meaningless responses like we're working on it and pay your dues.
### off man
Such hooligans you've hired to harass people. Stop calling me or all I'm gonna do is abusing whoever calls me from PAYTM.

My order got delivered on 17th December 2020..There was a cello tape on the item box, when i opened it, the manuals are yellowish in color(old)...And there is a crack on the body, Full scratches on the body & a lot of dust inside the box!..
Instantly i raised a return request, but Today (3rd January 2020), I received a mail that the return request is rejected!
There's no pickup happened!
In mail, there are sone reasons mentioned by the seller, but all these are not true!

It's Seller fault that they are selling used and damaged products & now they rejected return request after 17 Day!!!

There is no customer care for paytm mall!
Where should i complain about my issues?

If the problem doesn't solve in 7 days then I'm going to file a case in consumer court!
I've all the proofs! IT'S NOT MY FAULT!
STOP FOOLING CONSUMERS!

I did a pratial payment of my paytm poatapid bill. Which the amount was debited from my account but order is still in "Processing". Hope this is solved as fast as possible. I don't want to pay any penalty charges

The date of the incident - 21st September 2020.
Description of the incident- I have sent my 1500 rupees from my paytm wallet to my friend. The amount I have sent had debited in my account but the receiver(my friend) not received the money yet, even now. I tried to call the customer care number in the app but it had hidden that option. But finally i found the chennai office address of paytm and make a complaint. Till now they didn't responding properly. Finally Simply they said the amount you sent had received to the receiver but the bank didn't update the status. We contacted the bank they are saying we didn't receive any transaction. It has been months till now the money not received or not refunded. I attach the transaction details and Paytm account pdf for your consideration.

Resolution of my complaint- Requesting a refund of my money.

Dear sir/madam
i am Agaldutikar Srikanth I had requested for return pickup of order no :[protected] on 24/12/2020, but no response from paytm and not received any call or email. I had contacted to paytm office at raidurgam(Hyderabad) but no help from them they have given mobile number of Manjunath I called him so many times but he is not lifting my call, even I have messaged to him but no reply from him.
When i am raising query in 24/7 customer support they have closed my ticket by saying multiple tickets have raised with order no [protected].
Almost 7 days have been over but no response from paytm.
It is very disappointing that a reputed paytm company is not responding to it's customers.

On[protected] I requested to pay bill for my BSNL landline number which was not clear till now

When I was paying sbi life insurance premium on payTm app using my debit card I got an sms alert saying I was debited a sum of 75000 from my card to ADDBFSIC Txn #292635 which was not done by me. Pls reolve the isssue

I accidentally transferred 17500 to a payment number on a wrong numbers, I need a refund, I have also messaged Paytm with transaction id snapshots.
For this I have messaged Paytm with snapshots, but so far I have not received any reply from Paytm.
I am completely helpless as I transferred the amount from paytm wallet not from Bank. I called to that number to revert me back money and it was not picked and the request made through...

I accidentally transferred 9000 to a payment number on a wrong number, I need a refund, I have also messaged Paytm with transaction id snapshots.
For this I have messaged Paytm with snapshots, but so far I have not received any reply from Paytm.
I am completely helpless as I transferred the amount from paytm wallet not from Bank. I called to that number to revert me back money and it was not picked and the request made through paytm app to send money was declined.
Paytm needed to respond and got my money back.
I am disappointed as I got no reply yet. It's an issue to be dealt early.

Transaction details: which need to be cancelled and amount to be reverted.
Transferred Amount :- 9000
Transferred Amount Wrong Number :- [protected]
Transferred Amount Date and Time :- 20 December 2020, 11:21 PM

Thanks & Regards,
Hemant Sharma
Mobile No : [protected]

I accidentally transferred 500 to a payment number on a wrong number, I need a refund, I have also messaged Paytm with transaction id snapshots.
For this I have messaged Paytm with snapshots, but so far I have not received any reply from Paytm.
I am completely helpless as I transferred the amount from paytm wallet not from Bank. I called to that number to revert me back money and it was not picked and the request made through paytm app to send money was declined.
Paytm needed to respond and got my money back.
I am disappointed as I got no reply yet. It's an issue to be dealt early.

Transaction details: which need to be cancelled and amount to be reverted.
Transferred Amount :- 500
Transferred Amount Wrong Number :- [protected]
Transferred Amount Date and Time :- 26 December 2020, 10:27 PM

Thanks & Regards,
Hemant Sharma
Mobile No : [protected]

I accidentally transferred 500 to a payment number on a wrong number, I need a refund, I have also messaged Paytm with transaction id snapshots.
For this I have messaged Paytm with snapshots, but so far I have not received any reply from Paytm.
I am completely helpless as I transferred the amount from paytm wallet not from Bank. I called to that number to revert me back money and it was not picked and the request made through paytm app to send money was declined.
Paytm needed to respond and got my money back.
I am disappointed as I got no reply yet. It's an issue to be dealt early.

Transaction details: which need to be cancelled and amount to be reverted.
Transferred Amount :- 500
Transferred Amount Wrong Number :- [protected]
Transferred Amount Date and Time :- 26 December 2020, 10:43 PM

Thanks & Regards,
Hemant Sharma
Mobile No : [protected]

I accidentally transferred 500 to a payment number on a wrong number, I need a refund, I have also messaged Paytm with transaction id snapshots.
For this I have messaged Paytm with snapshots, but so far I have not received any reply from Paytm.
I am completely helpless as I transferred the amount from paytm wallet not from Bank. I called to that number to revert me back money and it was not picked and the request made through paytm app to send money was declined.
Paytm needed to respond and got my money back.
I am disappointed as I got no reply yet. It's an issue to be dealt early.

Transaction details: which need to be cancelled and amount to be reverted.
Transferred Amount :- 500
Transferred Amount Wrong Number :- [protected]
Transferred Amount Date and Time :- 27 December 2020, 08:48 PM

Thanks & Regards,
Hemant Sharma
Mobile No : [protected]

I accidentally transferred 7000 to a payment number on a wrong number, I need a refund, I have also messaged Paytm with transaction id snapshots.
For this I have messaged Paytm with snapshots, but so far I have not received any reply from Paytm.
I am completely helpless as I transferred the amount from paytm wallet not from Bank. I called to that number to revert me back money and it was not picked and the request made through paytm app to send money was declined.
Paytm needed to respond and got my money back.
I am disappointed as I got no reply yet. It's an issue to be dealt early.

Transaction details: which need to be cancelled and amount to be reverted.
Transferred Amount :- 7000
Transferred Amount Wrong Number :- [protected]
Transferred Amount Date and Time :- 27 December 2020, 09:34 AM

Thanks & Regards,
Hemant Sharma
Mobile No : [protected]

I accidentally transferred 9000 to a payment number on a wrong number, I need a refund, I have also messaged Paytm with transaction id snapshots.
For this I have messaged Paytm with snapshots, but so far I have not received any reply from Paytm.
I am completely helpless as I transferred the amount from paytm wallet not from Bank. I called to that number to revert me back money and it was not picked and the request made through paytm app to send money was declined.
Paytm needed to respond and got my money back.
I am disappointed as I got no reply yet. It's an issue to be dealt early.

Transaction details: which need to be cancelled and amount to be reverted.
Transferred Amount :- 9000
Transferred Amount Wrong Number :- [protected]
Transferred Amount Date and Time :- 20 December 2020, 11:21 PM

Thanks & Regards,
Hemant Sharma
Mobile No : [protected]

We have to informed that refund from irctc blocked by patm, yet i have contact to bank of baroda, bur money didnot add in my account, information I received from irctc, which is given below.

We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 145.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:25-Dec-2020
Refund processing date:28-Dec-2020
Refund amount:145.0
Refund reference no:[protected]
Payment Option used : Credit & Debit cards / Net Banking / Wallet (Powered by Paytm)

from jbpandey
[protected]

There has been a refund processed by cilory online shopping app but the same has not been received in the paytm wallet even after 3 days. Also, if the transaction doesn't show up in the wallet history as it has not yet been received, there's no option to raise issue on that particular transaction. Also, it is extremely difficult or rather impossible to follow up with paytm for any issues...

I ordered a product from Paytm mall on 5 Dec ( Order No. [protected])
And got delivered on 10 Dec. I created the return request on 10 Dec because the product was not the same that I ordered. In the Order Status It is showing cancel sign with Return request placed But they have not placed pickup for this order yet.
I want to get my order returned with refund of my money back.
This it the urgent Issue Please help as soon as possible.

Dear Authority,
I am an old kyc customer of paytm for a long time, but they not take care for me, recently I want to update/change the mobile number and I already send them many mails and I already fulfilled Their all criteria but till now the problem not resolved. Paytm have no customer care for call so please take a right action on them.

Complaint number by paytm provided is[protected]

I mistakenly inserted 400 rupees in Paytm Fast Game today and Paytm is not accept the request sent by Fast Game since I haven't done anything with that money yet

I have recharge my idea prepared mobile number by Net banking through PAYTM Mobile Solution pvt ltd, my amount of Rs.699 also deducted from my account but I dint received any balance or any message from Idea, when I contacted to Idea customer care they said we haven't received your payment, it is with PAYTM mobile Solution, ultimately neither I have received my deducted amount nor the balance for what I paid.
This is not expected from such a companies, they are wasting my time and money unnecessarily, I expect the solution from this company as soon as possible.