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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 494

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X Basava Raj
from Bengaluru, Karnataka
Jan 28, 2017
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Address: Gulbarga, Karnataka, 585103
Website: Paytm

We are called by a company homeshop18 they said that our number has won Rs75000 if we want this we should do shopping of 3500 and we purchased.after 2 day they called me to ask my debit card number and OTP we game them and message came to my number that to purchase 30000 item through paytm the otp the I asked I gave them a OTP they deducted Rs30000 from my debit card.My mom is so upset and she is in depression because for our family my mom is only who do job in my family. She took RS 30000 loan for my study. That money has been detected
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    R
    Ryg
    from Mumbai, Maharashtra
    Jan 28, 2017
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    Address: Solapur, Maharashtra, 413005

    I paid electricity bill on 2nd January 2017 order id no. [protected] by using promo code BILLPAY. Paytm account shows 704 ruppees added but wallet shows zero balance. Please send cashback for my account as soon as possible.
    Jan 28, 2017
    Updated by Ryg
    Please send me cashback as soon as possible.
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      M
      Malay Bhalala
      from Ahmedabad, Gujarat
      Jan 28, 2017
      Resolved
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      Resolved

      Address: Bhavnagar, Gujarat, 364290
      Website: www.paytm.com

      Hello sir

      Today when I tried to login to the Paytm account it shows that the error like your account is temporary blocked .. I had a big amount in my Paytm wallet show all my wallet balance is lost so Sir please help me I tried to contact to the Paytm customer Service but they gave no reply
      My registered mobile no is [protected]

      Sir I'm help less plzz help
      Sep 12, 2017
      Complaint marked as Resolved 
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        A
        Avdhut Bankar
        from Pune, Maharashtra
        Jan 28, 2017
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        Address: Gondia, Maharashtra, 441601

        [protected] i Was tried to booking Sangli to nagpur From travalyaari app... But 3 times transactions are failed... But amount was cut... Please give mi this amount refund... My mob number is [protected]...name .. Avdhut shivaji bankar.. .
        INFO: INB/[protected]/PAYTM MOBILE SOLUTIONS PVT
        INFO: INB/[protected]/PAYTM MOBILE SOLUTIONS PVT
        INFO: INB/[protected]/PAYTM MOBILE SOLUTIONS PVT
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          B
          blpal
          from Mumbai, Maharashtra
          Jan 28, 2017
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          Address: 400059

          I have re changed Rs 4000 on dated 29 Dec.16 in my paytm account (Mob [protected])
          PAID
          1 On dated 7th Jan17 Rs 250 on Mumbai metro.
          2. 499.50 on dated 11th Jan 17 tp [protected].
          3 Rs 532 on dated 20 th Jan 17 Mahanagar Gas Ltd and get case back Rs 25.
          I have not done any transaction after that but
          Balance amounts Rs 2718.50 was available in my accounts on dated 26 jan.17.

          Request you to reverse balance Rs 2718.50 in my peytm accounts .
          I have already registered complained on dated 27 Jan 17 and mail sent to
          [protected]@paytm.com
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            S
            saket subham
            from Ahmadpur, West Bengal
            Jan 28, 2017
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            Address: New Delhi, Delhi, 1100092

            Dear Sir,
            what do u mean by resolve by ref no.19788483.ID [protected] and [protected] of amount INR 4990+4999..these amount is where...sender no.is [protected] and recever no is.[protected].These fund is not in sender([protected], [protected]@gmail.com) paytm wallet or not in recever([protected]) paytm wallet.Can u conform me where is fund.
            Please do needful.
            From,
            Dimple Sharma
            [protected]
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              T
              T. Senthil Arumugam
              from Chennai, Tamil Nadu
              Jan 28, 2017
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              Address: Chennai, Tamil Nadu, 600061

              Sir I have loaded rs. 5000 my pay tm account from my IOB account on 21 st January but it's debited from my SB, account but it will not credit in my pay tm and also not reverse to my account its very mendal igony to me how it will not reverse to my account i want to have the clear idea please its my hard earning money please try to understand my situation .what happened please let me know
              By
              Senthil Arumugam. T
              [protected]
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                W
                wahid ali khan
                from Pune, Maharashtra
                Jan 28, 2017
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                Address: Thane, Maharashtra, 400612
                Website: www.paytm.com

                A call came on 27/12/2016 at 1.22 p.m from pankaj singh mobile no. [protected] introducing himself from paytm informed my paytm account has been blocked reason KYC is not presented. i requested to unblock my account and promise to register KYC sooner. he send me a link and a password to open the account.when account opened the account was empty.1000 rupees was disappeared.next day the same person asked for the aadhaar card number online to refund the lost amount.i refused then he cut the line.i complained to paytm customer care and cybercellpaytm and provided all screen shots conversation recording to them.but always some one call me from paytm asking for bank debit card numbers etc to refund the amount.no action has been taken against those cheaters after providing all evidences.they are ignoring the matter.i can provide all conversation recordings to any one.it is company's duty to stop these culprits commiting offence.
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                  A
                  Abubaqar Abu
                  from Noida, Uttar Pradesh
                  Jan 27, 2017
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                  Address: 110091
                  Website: www.paytm.com

                  Hi,

                  I have booked 3 rooms and 2 rooms in a hotel from paytm.
                  Due to sudden changes in my plan I have to cancel it. So I cancelled the rooms.
                  Around 4 or 5 days before the check in time.

                  When I clicked on the cancelled button on paytm website. Its shoes that booking ins cancelled and amount is refunded in you paytm wallet. But in my orders it is showing failed. But it also showing amount refunded,

                  Please help me out cause I haven’t got my amount refunded. Its a huge amount of around 70, 000 rupees.
                  I’m very stressed and unhappy from this. Your company is well renowned for customer support .
                  Please help me out. Please. Its not a small amount. It is my one months income.

                  I’m also attaching the screenshot. Please take a look on them also.

                  Order details are as follows;
                  1. Order no. [protected], Date : 19 Jan 2017
                  2. Order no. [protected], Date : 19 Jan 2017

                  I will be very thankful if you resolve my problem. And leave a very good feedback on playstore.
                  Please I’m a regular and old customer of paytm. I use paytm on regular basis . please its a warm request.

                  Thanks and regards
                  Abu Baqar
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                    K
                    Kanthraj Kaan
                    from Mysore, Karnataka
                    Jan 27, 2017
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                    Address: 573211

                    I used pay tm app I have to buy 4items to one same address but delivery charges apply as separate as particular goods so I can't buy...
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                      M
                      Manish Dharkar
                      from Pune, Maharashtra
                      Jan 27, 2017
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                      Address: Aurangabad, Maharashtra, 431006
                      Website: No

                      Richarg fala huoa lakin paysa mira kat liya paysa wapas nahi mila ha dinank18/01/2016
                      मोबाईल नबर [protected] bsnl 69ka ricarj
                      Kiyatha
                      Jan 27, 2017
                      Updated by Manish Dharkar
                      Ricarj fail

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                        N
                        nitinbarai
                        from Mumbai, Maharashtra
                        Jan 27, 2017
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                        Address: Pune, Maharashtra, 411028
                        Website: GOOGLE

                        Sir there is a fraud number on google paytm . number is [protected] as paytm helpline.
                        i called on this number to get help as my paytm is getting the massage.
                        he asked for my credit card no AFTER THAT HE HAS SEND ME OTP . IT WAS MY MISTAK THAT I FORWARDED THE SAME . AND NOW HE HAS TRANSFERED RS 19935 FROM MY AXIS BANK CREDIT CARD. TO PAYTM WHICH IS UNKNOWN TO ME.
                        PL CHEAK
                        PL HELP
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                          1
                          123dikshita
                          from Bhubaneshwar, Odisha
                          Jan 27, 2017
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                          Address: 781024
                          Website: Paytm

                          I am highly disappointed with the service given by paytm. I had Rs. 4300 in my paytm wallet and now when I am trying to login with my email I'd "[protected]@gmail.com" then paytm is asking for OTP and then it says this number belongs to another account. I have only ONE account, now I thought maybe if I give another no. I can retrieve my account and now the account got logged in but my wallet has Rs. 0.0 as balance.

                          My 4300 rupees came to 0 rupees. And now when I am trying to change my no. To the previous no., it says OTP exceeded limit.

                          And since then I have been calling the customer care and your customer care is so bad that no one picks up the phone it is only a automated call.

                          Now, if this doesn't get resolved within a week, I will file a complaint against paytm to the Consumer Court.

                          I needed a response to this. I need to talk to a customer care executive

                          My email Id is [protected]@gmail.com
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                            L
                            Leonclone
                            from Gurgaon, Haryana
                            Jan 27, 2017
                            Resolved
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                            Resolved

                            Address: 560043

                            An amount of 1529 was deducted from my account (764.50 + 764.50) without any transactions performed. I have raised multiple complain in paytm, once I provide all the bank transaction details they are keeping quite.

                            I am reaching out to you if you can help in getting my amount back. This issue has been going on since nov 2016 and still there is no response.
                            Could you please help me sorting out this issue.

                            Ref : 07025274 Your Query with Paytm Care (SF)

                            Thanks and Regards
                            Leon
                            Sep 1, 2017
                            Complaint marked as Resolved 
                            My issue was not resolved.
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                              D
                              Devsaini478
                              from Lucknow, Uttar Pradesh
                              Jan 27, 2017
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                              Address: Dhar, Madhya Pradesh, 333516

                              My Paytm wallet is cut but my account is not credit of 102 RS. Wallet txn I'd is:[protected] ONE97.1693.[protected]... Or aage dikha nahi raha to mera balance to mera account me credit kar do ya fir mera Paytm wallet recharge kar do Mena this tranction December 16, 2016 ko kiy tha 15:44 PE kiya tha to mera balance aabi tak mere account me nahi aaya he .
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                                M
                                Manpreet Narang
                                from Indore, Madhya Pradesh
                                Jan 27, 2017
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                                Hello
                                I m manpreet narang

                                My paytm no. Is [protected] .

                                Mistakely I transfered 555 amount to this no. [protected] . And dis number is not using pay tm. . I want my money back .
                                Kindly help me n sort out dis.
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                                  O
                                  omgirigoswami
                                  from Mahoba, Uttar Pradesh
                                  Jan 27, 2017
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                                  Address: Agra, Uttar Pradesh, 7500
                                  Website: [email protected]

                                  My account block Ho Gaya hai
                                  Use unlock Karana hai
                                  Jan 27, 2017
                                  Updated by omgirigoswami
                                  Mera acount block Ho Gaya hai use unlock Karana hai
                                  Plz... Help me
                                  Jan 27, 2017
                                  Updated by omgirigoswami
                                  Mera acount block Ho Gaya hai use unlock Karana hai
                                  Plz... Help me
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                                    R
                                    ramlal jat
                                    from Gulabpura, Rajasthan
                                    Jan 27, 2017
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                                    Address: Jaipur, Rajasthan, 91
                                    Website: PAYTM

                                    सर मेने paytm से मेरे बैंक खाते से दुसरे बैंक खाते में ट्रान्सफर किये थे ट्रान्सफर भी नही हुआ और रिफंड भी नही हुआ मेरे ऑडर नंबर [protected] ये हे और कंप्लेंट नही हो रही हे मेरे मोबाइल नंबर [protected] ह डेट 24 जनवरी 2017 को 7:18 मिन्ट पर मेने बैंक में ट्रान्सफर किये थे जो नही हुआ
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                                      A
                                      Abdulla Mohammed
                                      from Guntur, Andhra Pradesh
                                      Jan 27, 2017
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                                      Address: Rangareddy, Andhra Pradesh, 500068
                                      Website: Paytm care @ gmail

                                      My order id is( [protected]) (cc trxn no- [protected])on Jan 11. I have proof of money ₹4500 deducted frm bank a/c, my bank manager gave transaction statement list also and it is also available in my bank pass book tat Money ₹4500 is deducted. (Pos[protected] Paytm mobile solutions).When I ask to Paytm support, they simply saying tat Money has not deducted from bank and we have confirmed from ur respective bank . It has been 16 days till now repetition of these words.
                                      I have done 3 orders([protected], [protected], [protected]) with in time of 1hr, from which two times money has deducted and one issue [protected] has been solved by Paytm and another is to be settled.
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                                        D
                                        Davinder Singh
                                        from Mumbai, Maharashtra
                                        Jan 27, 2017
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                                        Resolved

                                        Money not received by the receiver while payment deducted

                                        Address: 147105
                                        Website: paytm.com

                                        I had sent Rs. 2000/- using paytm to mobile number [protected] (Receiver has an active paytm account). The money was deducted from my account but was not received by the receiver. I raised issue with paytm care many times, but they reply that the money was received., but I checked the account of the receiver and found that the money was not received.
                                        I don't know where to go ans ask for refund.
                                        Please help me.'

                                        transaction...
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