Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 506

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jay pat
Jan 20, 2017
Report
Copy

Address: Ahmedabad, Gujarat, 380001

I made three transactions on 8th January 2017 which is not processed and still money is deducted from my bank account. Then after paytm send me mail inform that refund is given to bank but its been almost 12days i am not gettinh my money to my account or wallet. So i make a complaint to paytm which they gave me referal code which is invalid in bank.. Please reply help me out.
Registered mobile number- [protected]
2. Recharge value. 1st 3880 2nd 4000 3rd 4000= total 11880


3. Order Number/transaction id
1st order id:[protected]
2nd order id: [protected]
3rd order id: [protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    nbtnekkanti
    from Addanki, Andhra Pradesh
    Jan 20, 2017
    Report
    Copy

    Website: www.paytm.com

    I am added money on 18 December 3000/- rs in my paytm account later in says my account was temporarily blocked for login that day on words I am sending mail to customer care but they are not responding to my issue my money was stucked in the middle I want back the money from which I was transferred to paytm account or thranfer the money to my registered bank account so please solve my problem
    Jan 20, 2017
    Updated by nbtnekkanti
    My user ID [protected]
    Email [protected]@gmail.com
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      ravindermanda
      from Manuguru, Telangana
      Jan 20, 2017
      Report
      Copy

      Address: Mumbai City, Maharashtra
      Website: Paytm

      Dear Paytm
      I am Ravinder Manda I was used Paytm app wallet and added the amount on 27/12/[protected]/- the same transanction was done reversal, but till now not added the amt to my bank. but I send several mails bit not getting resolution, pls find the attachment below, pls do the need full I need urgent of money.
      my paytm I'd: [protected]
      pls contact : [protected]
      Email: [protected]@gmail.com
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shyam nayan Mishra
        from Mumbai, Maharashtra
        Jan 20, 2017
        Report
        Copy

        Address: New Delhi, Delhi

        Dear sir,
        I have take fuel of Rs. 150/- from HP petrol pump on dt: 16/01/2017 at 05:57:35 PM and paid through Paytm Wallet. I have received SMS from Paytm for 100% cashback on fuel from 5 PM - 8 PM. But I have not received any cashback till date. Payment details are as below :-

        paytm_wallet
        Paid for OrderR D Motors Order #QR[protected]Paytm Cash Txn ID [protected]-01-16 05:57:35 PM
        Rs 150
        -
        SUCCESS

        So, please help for cashback immediatelly.
        Thanks
        SHYAM NAYAN MISHRA
        [protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          kamal.arora57
          from Coimbatore, Tamil Nadu
          Jan 20, 2017
          Report
          Copy

          Address: 131001

          Dear paytm, I would like inform that i have made 3890 amount and 1 amount from [protected] on 8/1/2017 and amount has been deducted in my account but not amount did not forward and credit as well as not showing my wallet. Kindly, credit my amount in my wallet or my bank as soon as possible... So give my monry as soo. As possible as this is a major issue .
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            1
            143Akshay
            from Hardoi, Uttar Pradesh
            Jan 20, 2017
            Report
            Copy

            Address: 262401
            Website: Paytm.com

            My name is Akshay kumar on 5/01/2017 I have added 18000rs in my Paytm wallet and on the same date i have used return to bank option but i have not received my money in my bank account after 15days and amount is deduct from my paytm wallet.
            My Paytm wallet txn id-[protected]
            I have also sent many mails to Paytm but there is no reply from there side.
            Please help me.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              kishor17
              from Surat, Gujarat
              Jan 20, 2017
              Report
              Copy

              Address: Mumbai City, Maharashtra, 400080

              Rs. 2000/- transferred from Saraswat Bank yesterday(19.1.17) at 4.25 p.m. but not added to wallet and debited from the account. Kindly resolve the query. You are requested to look into the matter since the transation was very urgent. I had to give this money to someone.Thanks Thanks Thanks Thanks Thanks Thanks

              ORDER - [protected]

              Regards,

              Kishor
              Jan 20, 2017
              Updated by kishor17
              [protected] is the fake no given as customer care no., do not share any bank related details. Take some action Take some action Take some action Take some action Take some action Take some action Take some action Take some action Take some action Take some action Take some action Take some action Take some action Take some action Take some action Take some action
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ajay kumar Rajak
                from Bhopal, Madhya Pradesh
                Jan 20, 2017
                Report
                Copy

                Address: 462038
                Website: www.paytm.com

                Dear paytm,

                I would like inform that i have made 4000 amount and 1 amount from [protected] through pay to [protected] on 8/1/2017 and amount has been deducted in my account but not amount did not forward and credit as well as not showing my wallet
                Order No.-[protected] and [protected].
                Kindly, credit my amount in my wallet or my bank as soon as possible and i am waiting for you reply.
                Please, find the image for pay incomplete transaction screen shot.

                Thanks & Regards,
                Ajay kumar Rajak
                Bhopal (m.p)
                mobile-[protected]
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  Gaurav Center
                  from Nawanshahr, Punjab
                  Jan 20, 2017
                  Report
                  Copy

                  Address: Fazilka, Punjab, 152116
                  Website: paytm.com

                  That my 8th or 9th ticket that i'm generating, you guys are not even that much qualified that you clear my query so just say instead of generating that stupid ticket at your website.
                  1. i don't receive any coupon or else voucher that i can apply on little app.
                  2. when i click on order details that show coupon has been expired as i'm attached that jpeg to you.
                  3. if i already buy that coupon why there is no such an option to redeem that voucher.
                  4. why little app force me to buy a coupon again via paytm.
                  5. if you are and your stupid team don't have the ability or else qualify to handle that kind of customer grievance better it's time to change and hire some of the responsible person for the job.

                  for any further details and requirement from my end request you or feel free to call me or mail me, i will response i'm not like your team.

                  Gaurav Upadhyay
                  +91-[protected]
                  [protected]@gmail.com
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mrinmoy B
                    from Delhi, Delhi
                    Jan 20, 2017
                    Report
                    Copy

                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                    Website: paytm.com

                    Total transactions- 4 (Rs. 2000, 200, 444, 222) failed.
                    Date- Dec 24, 2016.
                    I tried 5 transactions- 1 successful of Rs. 222, other 4 as stated above failed.
                    I contacted Paytm and requested for refund 4 times, there has been not 1 response of any sort from Paytm.
                    Is this how consumers are treated?
                    Please help refund my money and take action against Paytm.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vishu 520
                      from Mumbai, Maharashtra
                      Jan 20, 2017
                      Report
                      Copy

                      Address: Gautam Buddh Nagar, Uttar Pradesh
                      Website: www.paytm.com

                      12 jan i have added rs 6000 in my wallet from PNB debit card but money debit from my debit card but not come in wallet my order number is [protected] order staus is cancelled refunded to bank but money not refund in bank kindly tell me where is the my money my wallet number is [protected] my email id is [protected]@gmail.com .i have already one complain but no response from Paytm team
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Anmolbhusri
                        from Harda, Madhya Pradesh
                        Jan 20, 2017
                        Report
                        Copy

                        Address: Fazilka, Punjab, 152123
                        Website: [email protected]

                        Respected Sir,
                        I recieved Micromax mobile yesterday but there is a big problem in it. The mobile is not showing a network properly.MY name is Anmol Bhusri.
                        My Mombile number is [protected].Date[protected].Sir please solve my problem i am in a great trouble. Sir I want please refund my payment or plz change this product as well as soon. I shall be very thankfull to you...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Abhijit Kamble
                          from Kolkata, West Bengal
                          Jan 20, 2017
                          Report
                          Copy

                          Address: 400001
                          Website: Paytm

                          This is Abhijit Kamble, I had booked a HP Pavilion laptop in your website on 18/01/2017 with an offer of 6300/- cashback.in a total amount of 52500/-
                          I had received my product soon but i did not received my cash back in my paytm account till now.
                          Please, provide my cash back soon
                          My number [protected]
                          My Order Nos: [protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            rajeevsujeet
                            from Akbarpur, Uttar Pradesh
                            Jan 20, 2017
                            Report
                            Copy

                            Address: 121002
                            Website: paytm

                            Dear Team,
                            My Paytm Account No is- [protected] & I Have Add the Amount in my Wallet on 11/01/2017 through PNB ATM Card. but the Amount Deducted from my Card & does not Add in my Wallet. Kindly Return the Amount in Bank or Add in the Wallet.
                            Jan 20, 2017
                            Updated by rajeevsujeet
                            Dear Team,
                            My Paytm Account No is- [protected] & I Have Add the Amount in my Wallet on 11/01/2017 through PNB ATM Card. but the Amount Deducted from my Card & does not Add in my Wallet. Kindly Return the Amount in Bank or Add in the Wallet
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              BManali
                              from Pune, Maharashtra
                              Jan 20, 2017
                              Report
                              Copy

                              Address: Nashik, Maharashtra, 422401
                              Website: paytm.com

                              I am Manali from Nasik. I have been using Reliance GSM mobile services since 5 years. I have complaint against Paytm that the information displayed by them is really fake & non existing. It happened with me two times that I recharged my mobile for talktime but i received a Data pack recharge. The services offered by the different telecom operators are not displayed correctly by Paytm its really confidential & some strict actions should be taken why these people display wrong information on their website and app. Its a wastage of money of different users relying on their information which is completely incorrect.
                              Dear Manali,

                              Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

                              Regards,
                              Reliance Communications
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shafaly Kumar
                                from Mohali, Punjab
                                Jan 19, 2017
                                Report
                                Copy

                                Address: Sangrur, Punjab, 148031

                                I have purchased a new laptop from paytm but received wrong faulty laptop and i have requested to return or replace it but no confirmation from seller will not be done so plz help
                                order no is
                                Home/Your Orders/[protected]
                                Payment of Rs. 36089 received by Paytm !Your Order No is[protected]
                                6:09 pm, Jan 06 2017Your transaction is successful
                                Seller : TabTree
                                HP 14-ac153TX (Core i3 (5th Gen)/4 GB/1 TB/35.56 cm (14")/Windows 10) /2 GB Graphics (Black)HP 14-ac153TX (Core i3 (5th Gen)/4 GB/1 TB/35.56 cm (14")/Windows 10) /2 GB Graphics (Black)
                                Qty :1
                                Promo Code
                                LAPS10
                                Applied
                                Cash back of Rs 3599 for Promo Code LAPS10 has been successfully added to your Paytm Wallet on Sun Jan 08 2017. Happy Shopping!Shipping fee:Rs 99
                                Delivered on : 9 - 12 Jan
                                Rs 35, 990
                                Rs 37, 844
                                5%
                                Return Requested
                                Order Received
                                6-JAN-2017
                                Shipped
                                7-JAN-2017
                                Delivered
                                12-JAN-2017

                                NB Transaction No[protected] Rs. 36089 PriceRs. 35990SubtotalRs. 35990ShippingRs 99
                                Order TotalRs. 36089
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Balbir Kumar Arora
                                  from Mumbai, Maharashtra
                                  Jan 19, 2017
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi, 110075
                                  Website: Paytm.com

                                  I find my paytm account passbook does not show my transactions and balance of about Rs 13000 till January 13, 2017. I made a complaint at the [protected]@paytm.com. The copy of the complaint is attached. However, in reply, I got a mail giving instructions to reset my password. I also called the customercare numbet[protected], but here also there was no option to speak to customercare representative. Please let me know where should I send my complaint for redressal of my problem.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Monika Bharti
                                    from Rajgarh, Rajasthan
                                    Jan 19, 2017
                                    Report
                                    Copy

                                    I have returned my money 5000rs back to my bank account from pay tm wallet...and its been more than 20days now nd i have not got my money yet in my account..
                                    Jan 19, 2017
                                    Updated by Monika Bharti
                                    When you will solve this
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Swapnil potla
                                      from Suriapet, Telangana
                                      Jan 19, 2017
                                      Report
                                      Copy

                                      Address: Rangareddy, Andhra Pradesh, 500060

                                      I made 2 successfull transaction for airtel recharge, but service from airtel not received yet.

                                      When I sent a mail to paytm cc, they reverted me contact airtel cc,

                                      When I contact airtel cc. They revert me to contact paytm cc

                                      Where to go? Whom to contact? Whose responsibity to resolve the issue? Not paytm responsity?

                                      Details of 2 failed transactions

                                      1. Amount Rs 100 for airtel recharge
                                      Paytm order# [protected]
                                      Wallet txn id : [protected]
                                      Date: Jan 11, 7:14

                                      Ph no: 91_[protected]
                                      Email: aneel.[protected]@gmail.com

                                      2. Amount Rs 50 for airtel recharge
                                      Paytm order# [protected]
                                      Wallet txn id : [protected]
                                      Date: Jan 11, 7:19
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Koduvayur Suryanarayanan Ramachandran
                                        from Kotamangalam, Kerala
                                        Jan 19, 2017
                                        Report
                                        Copy

                                        Address: 600044
                                        Website: paytm

                                        Fraud transaction from my Canara bank DEBIT Card
                                        Dear Sir/Madam

                                        Fraud transaction has been done using my Canara DEBIT Card ( ending with 3635) on Paytm mobile solution noida on 20th july. Fraudsters tricked me by posing as SBI official and changed my SIM Card. Before i could understand and block transaction from my branch he withdrew Rs 29802.

                                        Following transaction was done :

                                        [protected] paytmmobilesolutionsNoidaIN-19/01/2017 13:43:13 19999

                                        [protected] PAYTMNOIDAIN- 19/01/2017 13:37:21 20000

                                        Please cancel above transaction and credit the amount back. I have already registered a complaint
                                        in customer helpline of Paytm by using my another mobile number.
                                        Following mobile no were used for comiting this fraud
                                        [protected]

                                        Thanks and regards
                                        K S Ramachandran
                                        [protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit