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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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H
hidudeja
from Bengaluru, Karnataka
Jan 19, 2017
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Address: 560045
Website: paytm.com

There was some issue with Paytm wallet because of which when I tried to add money it got deducted from back but was not added in Paytm wallet. Its been 20 days I am complaining but they are not responding and not refunding my money. From my bank side the transaction was successful and paytm is not looking into the matter that what went wrong from their side. I have contacted customer care multiple times and have sent multiple emails but no response.
I transfer my 5000 rupees to my bank on[protected] and till today[protected] I did not get my money back.I send so many emails for this to paytm the paytm company says they were send money to bank and bank says we didn't get any money my issue is still not resolved now I am fileing a cort case against paytm

Not refunding my monrey and not responding - Comment #2642010 - Image #0
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    B
    Banu Kumar A K
    from Kanniyakumari, Tamil Nadu
    Jan 23, 2017
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    Address: Coimbatore, Tamil Nadu, 641111

    Req sir
    Date 6/1/2017 ko sub 10, 30minta may call ayya sbi Coustmar care se call karahu apka atm bandha inevala hi bandha karana ya renew karna karke o bolla me renew Karen kaliye bolla husane mera atm no liya huske badha yeka confirmation 6 digital no ayega husko batadiya huske bhada mera atm no[protected] se paytm me POS parchesa kiya mera 18000 rupees lutta ye hiska bareme complaint kiya Complaint ID no 1466929 diya lekina abitka mera paise nahi ayyaye kohibi karvya nahi kiya
    Appse aniroda yeki hisa complaint ko dhyname rakara mera paise vapass karneka krupa kare mera pass book me show karre ye noida area se kattaye karke mera problem salu karo
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      S
      Sadique Jaman
      from Dehra Dun, Uttarakhand
      Jan 19, 2017
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      Address: Sonbhadra, Uttar Pradesh

      I lost my sim and mobile both (someone stole my phone ). Now I bought a new phone and its need otp of old number.
      Some handful of money left in my account. So I want to reuse my old paytm account. Plz help me how I change my mobile number, that I can use my old account.
      I already emailed to paytmcare but they didn't respond. I am in trouble. Plz help me
      HELLO TEAM,
      I AM NOT ABLE TO LOG IN MY ONE ACCOUNT AND I WAN'T TO MERGE IT WITH OTHER. KINDLY CONTACT ME AT [protected] or mail me at [protected]@gmail.con

      Change the old registered mobile number - Comment #2642013 - Image #0
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        V
        vijay jagdish agrawal
        from Kanchipuram, Tamil Nadu
        Jan 19, 2017
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        Address: Chandrapur, Maharashtra, 442402
        Website: [email protected]

        Dear sir,
        my self vijay jagdish agrawal before 1 month have been gone, on date 11 dec we have transfer the money to paytm wallet for rupees 1000 but payment not to be transfer to my bank my wallet txn id is [protected]

        so, sir ji
        i am request to you please help me as soon as possible, and 1000 rupees give to me we have so many time complete but no one paytm person help me
        my mob no [protected]
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          S
          Sadeeshkumar S
          from Bengaluru, Karnataka
          Jan 19, 2017
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          Address: 560016

          Dear sir,

          I got a call from icici customer call[protected] pankaj) at 12.15pm (17.11.2016). He told me we saw the transaction details posted in consumer complaint, (15 days back someone misused my credit card & transaction made of rs.19500). So we are return back to you the amount in your account. So we want to confirm your debit card & credit card number (16 digit). So i given the number after it debited rs.12000 from debit card & rs.14000 from credit card.

          After i blocked the debit card & credit card. And i gave the complaint in icici bank. They didn't helped me to find that transaction. Because that is not a icici customer care number (Incoming call only not outgoing calls)

          Amount transferred to paytm (Rs 14000) & one97 comm (Paytm - rs 12000)

          Kindly give the transaction details (Name, contact no. & email id)
          (I got the paytm transfer details - rs. 12000)

          Credit card no. [protected] reference no. 961611 dated 17.11.2016

          Dedit card no. [protected] transaction id : s99635746. Dated 17.11.2016 (One97 comm - paytm)

          As of now he debited rs. 45500 in my account.

          Kindly help me to get back the amount / suggest how to get back the amount.

          Regards
          S. Sadeeshkumar
          [protected]
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            N
            niteshkan.20
            from Delhi, Delhi
            Jan 19, 2017
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            Address: 110030

            Sir/Mam

            I have booked an online bus ticket for Shatabi Travel from Delhi to Kanpur on 12.12.16 for Rs.578 on website of Shatbi travels. but somehow ticket not confirmed but amount debited from My Axis bank A/c on same time.

            and no confirmation of ticket found in my mobile no & registered e mail.id

            I have discussed with Axis bank care they provided below details of successful payment from bank side.

            INB/[protected]/PAYTM MOBILE SOLUTIONS PVT PRN: [protected]

            Kindly look in to this matter & requested to resolve this issue

            Regards
            Nitesh singh
            [protected]
            Jan 19, 2017
            Updated by niteshkan.20
            Dear SIr/Mam

            Recently i got call from Paytm customer care no-[protected] & [protected]. for resolving my quaries
            & they assured me to return the 528/- am, & ask me for my debit card details no & i have shared with them after lot of argument ..debit card No & CVV no & Expiry date of card given to them.

            i have suspected that this is fake call, you will shocked to know that they people tried to deduct Rs 18000/- from my a/c. they asking me for OTP password.

            I have talked with Rahul & Dilip in Paytm

            kindly look in this serious matter & stop fraud
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              M
              Mal49
              from Bengaluru, Karnataka
              Jan 19, 2017
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 560032
              Website: Paytm

              Dear sir .. hoping for a resolution here . 1.Earlier this month, I transferred 5000/- into a merchant's Paytm account/ wallet. He did not receive it but it got deducted from my wallet . Several complaints later - I have no resolution and the amount is still not reflecting in the payee or my account .
              2.To safeguard further frauds - I transferred another sum of 5000/- back into my account from the paytm wallet. I received a message saying bank has declined it . So it should reflect back into my Paytm account right ? But NO . That amount is missing too! Not in my bank account and not in my Paytm wallet .
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                P
                Pavan Cheripally
                from Hyderabad, Telangana
                Jan 19, 2017
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                Address: Rangareddy, Andhra Pradesh, 500070

                From: SBI
                Paytm Cash Txn ID [protected]
                [protected]:05:54 PM

                not Sucessful
                Transferred to BankBank Txn ID: ONE97.4982.[protected]
                Paytm Cash Txn ID[protected]
                [protected]:20:59 PM
                +1 photos
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                  V
                  vu2major
                  Jan 19, 2017
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                  Unable to login to PayTM Wallet

                  Address: Hyderabad, Andhra Pradesh, 500048
                  Website: www.paytm.com

                  Try to access paytm wallet but always getting the following message:

                  Access Denied

                  You don't have permission to access "http://accounts.paytm.com/oauth2/authorize?" on this server.
                  Reference #18.7895c4d.[protected].2d893788

                  and I can't login. I inform several times to [protected]@paytm.com but no reply.

                  My email: [protected]@gmail.com
                  Registered Mobile# [protected]

                  Please...
                  +1 photos
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                  S
                  Sukhpreet.connect
                  from Satrikh, Uttar Pradesh
                  Jan 19, 2017
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                  Address: Ghaziabad, Uttar Pradesh, 201011

                  I have added my paytm wallet by Rs 2000 from my HDFC account. Ot get added from my bank account but not credited to mu Pay TM wallet. I have lodged complaint on paytm grievience portal, Neither Paytm seems interested customer complaints nor they are approachable as well.

                  Its really shameful that its been more than a monthy & money has still not realised.

                  Need immediate resolution.

                  Regards,
                  Sukhpreet Singh
                  [protected]
                  [protected]
                  +1 photos
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                    T
                    Tech Skills
                    from Naduvattam, Tamil Nadu
                    Jan 19, 2017
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                    Address: 600034
                    Website: Patym.com

                    Hi, i transfered some amount to SBI bank and money got deducted and not credited. Status showing pending and i am not hetting my money back in wallet also, its been 2 days over now.

                    Worst customer care from Patym. Why govt giving sanctions to such companies to operate in India.

                    My wallet transaction details :- [protected].

                    Thanks
                    Niron
                    [protected]
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                      V
                      vinod dasari
                      from Mumbai, Maharashtra
                      Jan 18, 2017
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 400072
                      Website: www.paytm.com

                      I have recharged my mobile no: [protected] on 28th December 2016 vide reference number: [protected] for Rs.150/-, however the amount is been debited from my account but recharge was not sucessfull.

                      Further, inspite of several follow up with paytm my amount is not yet reversed in my bank account nor in my Paytm wallet.

                      Request you to take this issue on priority basis and resolve it.

                      Awaiting for your revert.

                      Regards,

                      Shrikant Gujja
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                        A
                        AshishMakkar27
                        from Pune, Maharashtra
                        Jan 18, 2017
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                        Address: Pune, Maharashtra, 411045
                        Website: paytm.in

                        Please help me with the issue I am facing. I ordered optimum nutrition 100% whey protein from Paytm but I got flour packed in polybag in a carton in return. Pls pls help me and escalate the matter.

                        Date of Order: 14Jan2017
                        Order id: [protected]
                        Product: Optimum Nutrition Gold Standard 100% Whey protein 5Lb - Double Rich Chocolate for Rs. 7199 with 2000 cashback
                        +2 photos
                        Jan 19, 2017
                        Updated by AshishMakkar27
                        Please please help the matter.
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                          1
                          1995sharad
                          from Noida, Uttar Pradesh
                          Jan 18, 2017
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                          Website: paytm.com

                          I ordered a product at 06 jan 2017. order no. [protected] from paytm and was delivered by bluedart. And till 18 jan 2017 the product was not delivered and calls for self return and the product is not delivered while i already paid with paytm money. i called many time and mailed to paytm and bluedart. But found no solution and always the false promises from their side. And now they return back the product while i already paid it by paytm money
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                            M
                            MANOJ
                            from New Delhi, Delhi
                            Jan 18, 2017
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                            Address: New Delhi, Delhi, 110032
                            Website: paytm.com

                            Sir,
                            i am a merchant and my commission is not received for the month of november my details are mention below:

                            register mobile number : [protected]
                            name : manoj mittal

                            i call on call center but every time they provide me a new complaint number our complaint numbers are mention below

                            date complaint number

                            08/12/[protected]

                            27/12/[protected]

                            09/01/[protected]

                            17/01/[protected]

                            the all complaint numbers are mention above. but still any resoulation us not available uptill now so look in the matter and take need full action
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                              A
                              atharvamali
                              from Pune, Maharashtra
                              Jan 18, 2017
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                              Address: 411028
                              Website: www.gmail.com

                              Sir
                              2000rs money sent on icici bank to my paytm wallet transfer on date 8/1/17 TR ID SB498800
                              But not showing on this amount my paytm wallet
                              Please add 2000rs my a/c
                              +2 photos
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                                R
                                rahul mishra2017
                                from Ahmedabad, Gujarat
                                Jan 18, 2017
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                                Address: 396210
                                Website: pay tm

                                I have deducted my bank account balance but did not receive my balance in pay TM it was happen on 11 January but didn't receive my pay TM side it was my side.sir plz take action and return my money in bank or paytm .my contact no [protected]...
                                Jan 18, 2017
                                Updated by rahul mishra2017
                                I have deducte my balance but did not recive the money
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                                  Palash Kose
                                  from Pune, Maharashtra
                                  Jan 18, 2017
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                                  Address: 411052
                                  Website: www.paytm.com

                                  It happened on 25th of December 2016 i made transactions twice of RS. 500 hundred and both th time money got deducted from bank account but the transaction was failed.
                                  And then after i lost my debit card from which i made the transaction so i blocked it and got a new one so please help me to get my money back
                                  My number is [protected]
                                  Order numbers of that transactions are
                                  1) [protected]
                                  2) [protected]
                                  +1 photos
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                                    Gagan Ganith Gorle
                                    from Pedana, Andhra Pradesh
                                    Jan 18, 2017
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                                    Address: Hyderabad, Andhra Pradesh
                                    Website: Google

                                    Hello Paytm
                                    I transferred two transactions
                                    I is transferred the 1200 amount from my account num [protected] to another num [protected] this num no Paytm account but my account also deducted the amount
                                    Details wallet txn id-[protected]

                                    Second transaction is the 895 amount transferred from my account num [protected] to another num [protected]
                                    This one same issue
                                    Details wallet txn id-[protected]
                                    So plz return the amount in my paytm account num-[protected]
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                                      S
                                      Susheel10
                                      Jan 18, 2017
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                                      Address: 500012
                                      Website: paytm.com

                                      Team,

                                      My friend transferred $4999.00 to me, however i am not able to find money in my wallet.
                                      I have sent multiple e-mail and did not received any response, kindly review as soon as possible and let me know.

                                      Keeping you posted as funds were sent to me last Wednesday and still dont see it in my wallet.

                                      Regards,
                                      Susheel
                                      [protected]
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