PayTM Mobile Solutions Complaints & Reviews

They are using wrong logic and cheating players. They are penalizing players on wrong calculation and i lost more then 4-5 l in there system.

Now they are saying that its correct logic and not refunding the money.

Hi

Team,

Hope you are well.

I have purchased 400cp worth rs. 399 in cod mobile on 08/10/2020 amount for the same has been debited from my account and cp for the same has not been credited to my account. I'm attaching screen shot of my sbi bank account statement too.

Rupees four hundred twenty nine only which is deducted for charging the airtel sim no.[protected] vide your ref no. #gajlkdvv9is to be refunded as the charging is failed and not charged

Hi sir,

On 6th october 2020, i tried to recharge my metro card #61042433 with amount 500rs.
Order# [protected] using paytm upi.
Money deducted from my account and transferred to ur account. Sms snap shot attached for your ref.

Upi ref no :[protected]

Now paytm app show the order status as failed transaction but transaction successful. Please refund the money or process the recharge asap.

Thank you.

Paytm saying product delivered but didnot get the product. Paytm not sharing the delievery details... Request to avoid paytm as they dont have any mechanism to trace the product delivery...

I'm not getting any replies from paytm support. I booked an air ticket through Paytm and flight was cancelled by airline and they processed my refund but I don't get my money back. I contacted to paytm support but they are not answering. Kindly Help.

Hi,
Paytm set auto renewal of membership without my permission Paytm first membership renewed without my permission. I don't need this. Rs.750 debited from my bank account before the expiry of the existing plan, existing plan expire on 1 October 2020 and Paytm debited Rs.750 on 30th September morning for renewal of the plan atleast Paytm should have informed me before the renewal. it is literally misuse of the user's financial Details. I have contacted customer support executive 3 times and they said we cant help you.I also sent message on facebook to share my problem. it is very disappointing, i am already facing financial problem so I request Paytm to cancel this membership and refund the amount.
thank you

I had made an online UPI transaction from my Paytm payment bank account to icici bank account regarding which I received a msg as follows

Rs.15000.00 sent to ICICI Bank XXXXXX7107 from your Paytm Payments Bank a/c 91XX4128. UPI Ref:[protected]. For queries, visit http://m.paytm.me/care

Please deposit the amount in the account or initiate a refund immediately.

I am asking from paytm on 24*7 to unblock my account but thet are just providing me an unrelavent ways which is not showing in options i have also provided them KYC documents also

Respected sir
I am booking e - ticket through google pay upi through paytm marchant payment gateway. Sir my amount (Rs762.78) is debited in my account but ticket is not genrated and my amount is not refund in my account
Upi transaction id
[protected]
To irctc app upi
Paytm - [protected]@paytm
From rajneesh kumar (Dena bank)

Patym wallet for upi money transfer another account transfer my account number [protected]

Amount not credited to service provider vodaphone idea for prepaid recharge rs 399.00

Iam k. Venkatesh. I am a member of paytm.. Recently i have installed paytm first game app.. I played a fantasy league, i really enjoyed alot and earned some cash also i deposited money too.. But oneday suddenly the fantasy league is not opened.. It showed that i am from restricted places (I. E sikkim, telangana, assam, odisha, nagaland) but actually i am from andhrapradesh... I am not a citizen from those restricted areas... Plz look into my paytm first game account... Hoping you give reply soon... Thank you
Mobile number:[protected]

Dear sir,
Attached here with my fastag statement, rc copy & other information.
Date of journey-17/08/2020
Deduct amount-595
Tid-[protected]
Order id[protected]
Time-9.07pm
Alep main plaza 290 up
Thanks
Manish...

Today, 27/09/2020 ordered one goqii smart vital watch by paying rs.5999.00 through axis net banking and order confirmed vide no.[protected]. My axis bank account was debited by rs. 5999.00 on 27th sept20. Info:
Inb/[protected]/paytm mobile solutions pvt.
Subsequently received sms that
Payment failed for order goqii smart vital.

Please resolve the issue.

Deba senapati
Mobile-[protected]

This is the email I got after recharging my phone ([protected]) yesterday and the amount was deducted as well.
You have made an online payment of INR 341.0 towards PAYTM MOBILE SOLUTION from your Account XXXXX on Sep 20, 2020 at 09:54 hours. The Transaction ID is [protected]

I made the account number all X's. Pls let me know if you will be paying Vi so my phone gets recharged or paying me back. This is the email I received from Vi customer care.

[protected]@vodafoneidea.com

10:56 AM (8 hours ago)

to me

Dear Cecilia,

Greetings from Vi !

I would like to summarize your concern related to online recharge and apologize for any inconvenience.

Your online recharge made on 20th September 2020 of Rs.341/- was unsuccessful.

There are instances when online recharges are unsuccessful due to certain technical glitches on the 3rd party payment gateway and these transactions do not get captured in our system. Request you to connect with the third-party customer service (Paytm) for quick assistance.

Thank You!

Pooja Mettu (R)

Vi Customer Care

Website: www.MyVi.in

Vi App: https://www.myvi.in/vi-app

Hello
Mera naam amjad ali hai
Mera paytm account 27/2/2018 ko block hua tha or jab maine complain ki toh paytm team ne mujh se meri 2/2/2018 ki sbi bank statement ki mang ki. Or maine paytm team ko btaya ki ye account ab closed ho chuka hai or maine bank se bhi contact kiya but bank ke staff ne btaya ki ab vo statement nhi nikal sakti kyoki ye account ab close ho chuka hai. Maine paytm team ko ye btaya or unse bola ki maine mera axis bank account bhi use kiya hai paytm mein or kam se kam 70, 000 tak transfer kiye hai toh main axis bank account ki statement de sakta hu but paytm team ne saaf mna kar diya or bar bar ek hi mail karte hai jisme vo sirf sbi ki bank statement mangte hai. Mera paytm account 2 years se block hai or mere paytm wallet mein 8, 000 rupay hai or jab bhi paytm ko complain kro toh vo yehi bolte hai ki sbi ki bank statement chahiye jo ki mere pass nhi hai or vo koi or option nhi btate.
Query reference number[protected]

I have paid my broadband bill of rs 826 of bsnl on paytm on sep 19 2020 at 1.47pm which is showing success. Bsnl has not recieved it till date and paytm is not responding now

Hi team,
There is an auto deduction from my axis bank account to paytm mobile solutions pvt ltd an amount of rs 999/- monthly since a few months. Can i please know what is amount deducted for, i mean for which services.

Regards
Varun j baruah,
[protected]

Mahavitaran electric bill pay thru paytm net banking 20/09/2020 amount 10030 rs debited my account but recipt not received for successfull amunt bill paid and not return received my account refund please check my reference no
Your a/c xxxxxxxx is debited by rs. 10030.00for paytm-[protected]/paytm/thru net banking - ref: [protected]- 20/09/2020 13:20- indian bank