PayTM Mobile Solutions Complaints & Reviews

I tried to pay my jewel loan of 2000 for the month of October 2020. As I logged in to your prince jewelers online portal I only had the option of Paytm which I chose and then on next page I was given other options. I went ahead and made the payment of 2000 via net banking with axis bank. However, funds debited my account but I do not see the credit into my jewel saving scheme and also my sms confirmation message reads as payment to Paytm mobile solutions. I have disputed this transaction with my bank as well and I hope you will also be able to help credit my account with the debited amt of 2000.

Hoping to hear from you at the earliest.

Thanks,
Tassania

I have done a 10, 000 rs. Transaction from paytm application on 05/10/2020 time - 01:59 pm and amount debited from my account but not credit to in beneficiary account after four days beneficiary a/c bank of baroda - [protected] debited a/c state bank of india - [protected] upi reference id[protected] paytm vpa id [protected]@paytm kindly take action on paytm

I am unable to login into my account since new update...it has been over a week ..pls look into it...it is saying something went wrong...pls reaolve it soon

Customer support you received (Request no:[protected]

On saturday, 3 october, 2020, 07:27:32 am gmt+4, srikumar wrote:

Paytm,

My gold missing from my paytm ac, provide details..

Regards
Srikumar
[protected]

On thursday, 19 april, 2018, 06:10:41 pm gmt+4, paytm care wrote:

Dear customer,

We understand your concern regarding paytm gold.

Following is the redemption procedure :

1. You can request for all or part of your gold holding, between 1 gm and multiples thereof. On the paytm app, tap on gold icon, click on get delivery option.
2. You can select the quantity and denomination of the gold you wish to withdraw from the available options of coins on the paytm platform, for instance 2gram, 2.5 gram etc.
3. Each coin will have different making charges, based on the weight and design of the coin, making charges will be reflected on the bottom of the screen. You can also apply a promo code from the ones available on the app.
4. You must confirm the transaction by paying the additional making and delivery charge and select a delivery address.
5. Your gold product will be delivered at your notified address by a logistics provider arranged by paytm, and you will receive a confirmation on your paytm registered mobile number.
6. You can track the delivery by logging on to your account from time to time.

If you have any further queries, please reach out to us.

Regards,
Paytm care
Ref:_00d28dppr._5000k1a76sf:ref

They are using wrong logic and cheating players. They are penalizing players on wrong calculation and i lost more then 4-5 l in there system.

Now they are saying that its correct logic and not refunding the money.

Hi

Team,

Hope you are well.

I have purchased 400cp worth rs. 399 in cod mobile on 08/10/2020 amount for the same has been debited from my account and cp for the same has not been credited to my account. I'm attaching screen shot of my sbi bank account statement too.

Rupees four hundred twenty nine only which is deducted for charging the airtel sim no.[protected] vide your ref no. #gajlkdvv9is to be refunded as the charging is failed and not charged

Hi sir,

On 6th october 2020, i tried to recharge my metro card #61042433 with amount 500rs.
Order# [protected] using paytm upi.
Money deducted from my account and transferred to ur account. Sms snap shot attached for your ref.

Upi ref no :[protected]

Now paytm app show the order status as failed transaction but transaction successful. Please refund the money or process the recharge asap.

Thank you.

Paytm saying product delivered but didnot get the product. Paytm not sharing the delievery details... Request to avoid paytm as they dont have any mechanism to trace the product delivery...

I'm not getting any replies from paytm support. I booked an air ticket through Paytm and flight was cancelled by airline and they processed my refund but I don't get my money back. I contacted to paytm support but they are not answering. Kindly Help.

Hi,
Paytm set auto renewal of membership without my permission Paytm first membership renewed without my permission. I don't need this. Rs.750 debited from my bank account before the expiry of the existing plan, existing plan expire on 1 October 2020 and Paytm debited Rs.750 on 30th September morning for renewal of the plan atleast Paytm should have informed me before the renewal. it is literally misuse of the user's financial Details. I have contacted customer support executive 3 times and they said we cant help you.I also sent message on facebook to share my problem. it is very disappointing, i am already facing financial problem so I request Paytm to cancel this membership and refund the amount.
thank you

I had made an online UPI transaction from my Paytm payment bank account to icici bank account regarding which I received a msg as follows

Rs.15000.00 sent to ICICI Bank XXXXXX7107 from your Paytm Payments Bank a/c 91XX4128. UPI Ref:[protected]. For queries, visit http://m.paytm.me/care

Please deposit the amount in the account or initiate a refund immediately.

I am asking from paytm on 24*7 to unblock my account but thet are just providing me an unrelavent ways which is not showing in options i have also provided them KYC documents also

Respected sir
I am booking e - ticket through google pay upi through paytm marchant payment gateway. Sir my amount (Rs762.78) is debited in my account but ticket is not genrated and my amount is not refund in my account
Upi transaction id
[protected]
To irctc app upi
Paytm - [protected]@paytm
From rajneesh kumar (Dena bank)

Patym wallet for upi money transfer another account transfer my account number [protected]

Amount not credited to service provider vodaphone idea for prepaid recharge rs 399.00

Iam k. Venkatesh. I am a member of paytm.. Recently i have installed paytm first game app.. I played a fantasy league, i really enjoyed alot and earned some cash also i deposited money too.. But oneday suddenly the fantasy league is not opened.. It showed that i am from restricted places (I. E sikkim, telangana, assam, odisha, nagaland) but actually i am from andhrapradesh... I am not a citizen from those restricted areas... Plz look into my paytm first game account... Hoping you give reply soon... Thank you
Mobile number:[protected]

Dear sir,
Attached here with my fastag statement, rc copy & other information.
Date of journey-17/08/2020
Deduct amount-595
Tid-[protected]
Order id[protected]
Time-9.07pm
Alep main plaza 290 up
Thanks
Manish...

Today, 27/09/2020 ordered one goqii smart vital watch by paying rs.5999.00 through axis net banking and order confirmed vide no.[protected]. My axis bank account was debited by rs. 5999.00 on 27th sept20. Info:
Inb/[protected]/paytm mobile solutions pvt.
Subsequently received sms that
Payment failed for order goqii smart vital.

Please resolve the issue.

Deba senapati
Mobile-[protected]

This is the email I got after recharging my phone ([protected]) yesterday and the amount was deducted as well.
You have made an online payment of INR 341.0 towards PAYTM MOBILE SOLUTION from your Account XXXXX on Sep 20, 2020 at 09:54 hours. The Transaction ID is [protected]

I made the account number all X's. Pls let me know if you will be paying Vi so my phone gets recharged or paying me back. This is the email I received from Vi customer care.

[protected]@vodafoneidea.com

10:56 AM (8 hours ago)

to me

Dear Cecilia,

Greetings from Vi !

I would like to summarize your concern related to online recharge and apologize for any inconvenience.

Your online recharge made on 20th September 2020 of Rs.341/- was unsuccessful.

There are instances when online recharges are unsuccessful due to certain technical glitches on the 3rd party payment gateway and these transactions do not get captured in our system. Request you to connect with the third-party customer service (Paytm) for quick assistance.

Thank You!

Pooja Mettu (R)

Vi Customer Care

Website: www.MyVi.in

Vi App: https://www.myvi.in/vi-app