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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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1743
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PayTM Mobile Solutions reviews & complaints page 54

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A
Arvind Mudhiraj
Nov 24, 2020
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Hi,
I sold my gold on paytm . But it says it's pending and it never did get in my account
My order number ([protected])
Number of grams (1.4978g)
My email ([protected]@gmail.com)
I was unable to get my payment
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    S
    sanjuekb
    Nov 23, 2020
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    Address: New Delhi

    The problem is raised to Paytm customer support a week back. they are not providing any appropriate answer and every time asking the same question.

    I have asked for resolution on their escalation email which I took from google but no response for that email also apart from auto email on acknowledgement of email.

    I asked them to call me atleast but their is not co-operation and proper response from them.

    The Gold locker has approx balance of INR 7000
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      N
      Nitin Anand Verma
      from Jugsalai, Jharkhand
      Nov 23, 2020
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      This is Regarding order id-[protected].

      Dear team, I have been constantly reaching out PNB with the refund refrence number provided by your team. for my refund but they're denying to help me.
      They're requesting to contact paytm not them and paytm is requesting to contact my bank.
      I'm totally confused what to do?
      It's been 9 days already and I'm eagerly waiting for my money.
      Kindly help me, my whole month money is involved here.
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        P
        Pradip Tech support
        Nov 23, 2020
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        Address: Amazon Mumbai
        Website: Amazon

        My name is (Pradip Karmakar) and I had ordered (Boya BYM1 Omnidirectional) of RS.Amount(749.00) in Amazon on (17.9.2020) and after (30.9.2020) I returned this order due to personal reason. And on (30.9.2020) Amazon initiated the amount to my Bank account but I still didn't get the money. Amazon not sent reference number. So please kindly respond to this complaint it's very urgent. My Bank account number is ([protected])
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          A
          A. Jafri
          Nov 21, 2020
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          (Order ID: [protected])
          The item is under 7 days return/replacement policy, still I'm not able to raise a replacement request. Delivered on 18th Nov. 2020.
          Shows no option to return/replacement to me under this order.
          3 days have been passed, I request you to kindly open replacement window for the same item.
          No human support available from Paytm.
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            S
            Sai Bhuvan
            Nov 18, 2020
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            Booking ID - [protected]

            I has been 1 year my Flight has been canceled by the airline(Air India), I contacted Paytm 100's of times. They only refunded me a partial amount. cancellation charges were deducted form my refund. I have clearly stated and submitted required proofs saying that the flight has been canceled by the airline. Still they charged me for cancellation charges. My pending refund amount is 7, 875. I need a solution for this
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              N
              Naga Vikas
              Nov 18, 2020
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              It was round trip from Kompally to Dundigal on 24th October 2020.

              In one way it should deduct me Rs. 20 and in the round trip it should deduct me Rs. 10. But instead of Rs10, they deducted Rs 70.

              I tried to call them but of NO use. No email id to send them and they asked to file a complaint ONLY through app which is the really worse of all the apps.

              I booked a complaint finally on the app on the same day and yet there is no refund. They informed me that as per Government guidelines, this would be resolved in 20 days and I reminded them in between never ever they responded back.

              I have all the proofs with me and I seriously wanted to take action against them.

              Just wanted to know, if there is something happens like this for 1000 people and take Rs.60 then how much would be earning and 20days interest free for that? I just gave an example for 1000, but there could be many such issues for 120crore people.
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                S
                sandipan kumar
                from Mumbai, Maharashtra
                Nov 16, 2020
                Resolved
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                Resolved

                I've paid my wesedcl payment and put a coupon code of FLAT25.

                THROUGH WHICH THEY PROMISED ME TO GIVE 25 RS CASHBACK.

                BUT NOW THEY TOLD ME THAT I HAVE CHOOSEN THE COUPON WHICH IS ALREADY EXPIRED.

                Order ID [protected].

                They are playing with their customer.

                *PAYTM CAN'T ALLOW TO TAKE SCREENSHOT* SO I CAN'T PUT PICTURE
                Dec 20, 2020
                Complaint marked as Resolved 
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                  G
                  G S Khobrekar
                  Nov 13, 2020
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                  Website: Paytm.com

                  I purchased a few items against order id [protected]. The item cashews was Despatched on 31st Oct, 2020. I received on 6th Nov, 2020 against invoice number 07D[protected]. While the order and the payment was for 1 kg., I received only 250 g. from the supplier Subham enterprises. I raised the complaints with the Paytm on their website giving the necessary photographs on the same day. It seems the Paytm never read the complaint and asked for photographs again on 7th Nov, and unilaterally declared that I have not sent photographs and the issue was resolved. I have not opened the original packet and it is intact
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                    K
                    Kirtan Domadiya
                    from Powai, Maharashtra
                    Nov 9, 2020
                    Resolved
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                    Resolved

                    My Paytm order id- [protected] refund problem
                    Nov 12, 2020
                    Complaint marked as Resolved 
                    Paytm, refund amount on direct account order failed and amount back
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                      J
                      jagat pandey
                      Nov 5, 2020
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                      On above refrenace no[protected], money is deducted from my account during recharging of paytm to airtel, but recharge not done nor money refund.
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                        S
                        Sarang Satheesh
                        Nov 4, 2020
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                        I paid my fees to the Central University of Tamil nadu through the upi option in SBI collect. The amount 11, 598 rs was debited but SBI collect showed failed transaction
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                          S
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                          Bill payment of SBI credit card via Paytm through UPI failed but amount of Rs.33794 from my SBI Savings account on 03/11/2020
                          Transaction id.[protected]
                          Name of complianter Subash B
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                            L
                            lokesh manikanta
                            Oct 31, 2020
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                            Hi,
                            I ordered pair of briefs with size M on Paytm with order number [protected]. But the product delivered to me was size L. I asked them about the same and they asked me share the images. I shared the images with them. I didn't get any response from them. I tried to contact them through customer care contact number, but the call getting disconnected and same message being shared to contact through help and support through app.
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                              A
                              aryanstar99
                              from Mumbai, Maharashtra
                              Oct 29, 2020
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                              I ordered a product at paytm on 23rd October 2020, but unfortunately i received a defective product(torn shirt)...and the product stands with no return policy, it's a total harassment...plz help me to return the product as soon as possible...
                              Order id- [protected]
                              Name- Arun Kumar Biswas
                              Mb no- [protected]
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                                S
                                ShivangiRaman
                                Oct 29, 2020
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                                The order was placed via paytm mall (ph no [protected]). The mobile phone (ASUS) was defective and hence a return request was placed. however, paytm has not been responding
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                                  T
                                  Tamannagj
                                  Oct 26, 2020
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                                  Website: Paytm

                                  I was ordering a product by paytm so the transction failed but the money is debited from account of rs 920 they r not responding at there customer care also i want my money refund
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                                    S
                                    Sidharth Mara
                                    from Powai, Maharashtra
                                    Oct 26, 2020
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                                    I have placed an order on zomato paying with paytm, since there was an paytm offer which said cashback upto 100 rs, I have placed this order, after that I have received a scratch card, hoping that it will be some rupees upto 100, but instead I have received some 30 paytm first points, nowhere in t&c it is mentioned that it will be points. If they did, I would have not placed this order, now when I contacted their customer care, they are saying it is random

                                    Zomato order number displayed on paytm transaction is ZTD-20-EBECF7E525E12

                                    Please help me.
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                                      M
                                      Malla keep shore
                                      Oct 26, 2020
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                                      Sir, my payment account has been blocked .so, please unblock my accountlinked with email: [protected]@gmail.com and mobile number : [protected]
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                                        R
                                        Ratnakar Kurukuri3
                                        Oct 26, 2020
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                                        Website: www.paytm.com

                                        Dear paytm, I accedentally sent₹2, 000 to another paytm wallet number [protected]
                                        Transaction ID is [protected]
                                        My registered email is [protected]@outlook.com
                                        Please refund my money
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