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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
Complaints 20038
Resolved
1742
Unresolved
18296
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 559

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P
Pranat Mishra
from Mumbai, Maharashtra
Dec 25, 2016
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Address: 560078
Website: www.paytm.co.in

Money has not been sent to my account since 3 weeks...even i went to bank and talked with manager but he is not able to provide me any kind of solution.plz tell me..till how much should i wait or what should i do...i had already texted to paytm care more than 50 times for help but i didnt get any kind of of help...txn id [protected]...
+1 photos
Jan 3, 2017
Complaint marked as Resolved 
money has been sent
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    A
    Aarabinda Ghosh
    from Lucknow, Uttar Pradesh
    Dec 29, 2016
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    Address: Faridabad, Haryana, 121009

    Wallet id- [protected].

    Not transferred to bank
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      K
      Kuntilla Balaraju
      from Kolkata, West Bengal
      Dec 25, 2016
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      Address: Kolkata, West Bengal, 700047

      I have added Rs.1000/- to my PayTM account through my credit card at 13:01 hours on 25.12.2016, which was not credited to my PayTM account.

      I have got a message that the txn on my credit card for credit to Paytm Mobile Solut is approved.

      Upon looking into the passbook balance, I find that the aforesaid amount is not credited into my account.

      Please inform me how the money will be credited to my Paytm account.
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        H
        hasrat ali
        from Delhi, Delhi
        Dec 25, 2016
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 110059
        Website: Paytm.com

        Hi,
        I transferred money to Paytm wallet of RS. 500/- on dated 08th dec 2016, I checked my balance on 15th Dec and found balance is 0. I am sure I didn't make any transaction during that time. I sent multiple emails to Paytm but they are not doing anything. I would not recommend any body to use paytm, I made a biggest mistake to use paytm, now I have seen the support and service of Paytm.
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          J
          jitendar charanphari
          from Patna, Bihar
          Dec 25, 2016
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          Address: 800009
          Website: [email protected]

          Dear sir
          mera paytm mobile number [protected] hai
          maine apne debit card se paytm me 100 rupya bheja
          mere account se rupya kat gaya
          lekin paytm me nahi aaya


          pls help
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            S
            Sunil Kolawale
            from Mumbai, Maharashtra
            Dec 25, 2016
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            Address: Pune, Maharashtra, 411041

            I had requested to add money from union bank account to paytm wallet. But from paytm got messagr that transaction is failed. But same time amount of 5000 rs from union bank of india deducted from bank account. Kindly help me to resolve this issue. I here attach snapshot of paytm transaction. Its been 48 hrs of transaction but did not get redund or added to paytm wallet.
            +2 photos
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              V
              Vishal bhateja
              from Ludhiana, Punjab
              Dec 25, 2016
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              Address: Fazilka, Punjab, 152116
              Website: paytm

              Yesterday, I got dominos pizza offer.I placed order of 2 pizza by order no [protected].I paid 110 rupee but after this paytm show me offer expire.I got thanks msg from paytm shopping by vk little.so plz resend my rs 110. I have belive on paytm.otherwise I never shop through paytm. So paytm should keep his believe in my heart.plz resolve my complaint.and give back my money
              +1 photos
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                S
                Shuvendra Singh
                from Palia Kalan, Uttar Pradesh
                Dec 25, 2016
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                Address: New Delhi, Delhi, 226010
                Website: paytm

                I have paid my electricity bill through PayTM which has not been paid yet and the money has been deducted from my father's account (Mr Pramod Singh) and I have mailed them (PayTM) three times still they have taken no actions and even not replied yet to my mail. Please make sure to take any action toward this problem and help me to get my money back.
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                  M
                  Manish Baldota
                  from Delhi, Delhi
                  Dec 25, 2016
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                  Address: Mumbai City, Maharashtra, 400002
                  Website: PAytm

                  I transfer my money from bank to paytm on 8 dec after sending all details they r not repling so...
                  Pls explain me in simple word
                  For what u people waiting for
                  I send u all the details then also u r doing this wrong reply
                  I had give u all details
                  U r sending that same msg
                  Pls doing all this spoil paytm name pls for ur name sake refund my money or give me explain what is wrong
                  N pls dont ask me give me ur details or update ur paytm
                  All is done

                  Almost 15 days is pls so this wrong
                  pls reply me with good answers
                  Dont send that regular email
                  +1 photos
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                    A
                    abdasg
                    from Hosur, Tamil Nadu
                    Dec 25, 2016
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                    Address: Bangalore Urban, Karnataka, 562107
                    Website: paytm.com

                    On 17 th I added Rs 800 in my Paytm wallet. Though the money got deducted from by Bank account and I received the sms confirmation (Oder ID is [protected] ) the amount is never added to my PAytm wallet.
                    On logging multiple tickets with PAytm I got an sms from PAytm after 1 week that PAytm has refunded the money but Bank (HDFC ) is not accepting the refund.

                    PAytm can add the money in my wallet instead of sending it to the bank . 2 weeks over and I haven't got back my Rs 800.
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                      T
                      Trilok Mishra
                      Dec 25, 2016
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                      Address: 800003

                      I am Trilok kumar, My Mobile No. [protected] email I'd [protected]@gmail.com I have purchased many product from Paytm website and every product they provide the cash back offer on Paytm wallet so i have very good amount on my Paytm Wallet but due to some error "Your account is temporarily blocked for login" I can’t login my account or i can't use my Paytm wallet. Last 4-5 days i am continuing email to Paytm team but nobody solved my problem till now. i tried to call them in different number are given for contact like[protected], [protected] and[protected] but no one can pick up the phone and no reply or no call from Paytm team side. I am very disappointing for this type of support and services provided by Paytm Team to the customer, Please help me to solve my problem.
                      +1 photos
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                        Y
                        yallamasetti venkatesh
                        from Gudivada, Andhra Pradesh
                        Dec 25, 2016
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                        Address: Anantapur, Andhra Pradesh, 515761

                        My amount not transfer the my bank acount plz transfer
                        Dec 25, 2016
                        Updated by yallamasetti venkatesh                         Transfer my amount
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                          R
                          ramswaroop sahu
                          from Unnao, Uttar Pradesh
                          Dec 25, 2016
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                          Website: www.paytm.com

                          Name - ramswaroop sahu

                          Transfer money in bank
                          On dec 21, 2016
                          Paytm — wallet to bank
                          On dec 21, 2016
                          I have trasfered 20000rs from my wallet to bank transfer by return to bank but i am not able to transfer... Amount is debited from wallet... But fiunally it shows pending... Plz refund my, money back... My mobile no [protected]... Plz help me go get my money refund back... Its very urgent...

                          I am very urgently needed i lost 20000rs now only
                          Mail id [protected]@gmail.com...
                          My paytm passbook show 2 sms pending
                          [1]transferred to bank 20000 pending
                          Wallet txn id is [protected]
                          Date of transaction - 21.12.2016
                          [2] refund pending
                          Wallet txn id is [protected]
                          +4 photos
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                            P
                            pintu chaurasiya
                            Dec 24, 2016
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                            Resolved

                            Money sent but not received my bank account

                            Address: New Delhi, Delhi, 110071
                            Website: www.paytm.com

                            Respected sir/madam I added money of 500 Rs. to my paytm wallet and selected the option return to bank .The transaction is showing to successful but not received in my bank account .I send mail to paytm but there was no response from the paytm. There was no proper customer care service phone numbers to speak to an representative. Bank transfer.id [protected]...
                            +1 photos
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                            M
                            Mohini chhotra
                            from Noida, Uttar Pradesh
                            Dec 24, 2016
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                            Address: Ghaziabad, Uttar Pradesh, 201011
                            Website: Paytm

                            I booked a bus ticket but got some other local bus! The ticket price of the bus I got is lower than I paid! There is no facility provided!
                            This is highly annoying and disappointing and I have to travel from Delhi to Amritsar and expected the facilities for what I paid!
                            I am attaching the details in this complaint along with the picture of the bus which I have got.
                            +3 photos
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                              K
                              ketan randive
                              Dec 24, 2016
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                              Address: Pune, Maharashtra

                              My bank account deducted two time 100 .rupees but not added my paytm vailet .
                              +2 photos
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                                Krissh Jangid
                                from Gurgaon, Haryana
                                Dec 24, 2016
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 122050
                                Website: www.paytm.com

                                Sir, i added 14000 in my friends paytm wallet but after some time coz of a reason i refund it in my bank acount at last sunday but still i can't receive any amount back in my account. paytm only give me rrn number to track with my branch now I'm in bangalore and my bank branch is in rajasthan then how can i track with them.paytm make me fool from last some days.
                                mobile no. [protected]
                                rrn no. 85215226354650912622427

                                Thanks,
                                Manoj
                                +1 photos
                                Dec 24, 2016
                                Updated by Krissh Jangid                                 i can write to paytm many times but they cannot revert me back and i also try to call customer care executive but i hear only recorded voices only
                                Dec 26, 2016
                                Updated by Krissh Jangid                                 i just received a call from your paytm customer care number [protected] and they are asking me my card number cvv number and otp password is it necessary to give back my money.they accept that 14000 is with paytm and they can refund me back after providing these details.

                                its a new system to get fraud
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                                  A
                                  Anand Dashora
                                  from Mumbai, Maharashtra
                                  Dec 24, 2016
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                                  Address: 400062

                                  I have received this message through sms but payment is not received in my paytm wallet my mobile number is [protected] and sending person mobile number is [protected]
                                  MESSAGE RECEIVED :-You have received Rs.648.00 from 99XXXX6251 in your Paytm Wallet. Get 50% Cashback on movie tickets. http://m.p-y.tm/msw Book now
                                  I request resolve this earliest and help me to get my money
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                                    A
                                    aashubham
                                    from Naksalbari, West Bengal
                                    Dec 24, 2016
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                                    Address: Gopalganj, Bihar, 841438

                                    My wallet balance cut but rechage is not done.and tollfree service is very poor...
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                                      N
                                      Niraj868
                                      Dec 24, 2016
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                                      Address: Ajmer, Rajasthan, 305001
                                      Website: 7976151939

                                      Respected Sir/madam I added money of 6856 to my paytm wallet and selected the option return to bank. The transaction is showing successful but not received in my bank account.
                                      Bank transfer. id [protected]
                                      December 11 2016. 18:02
                                      Wallet I'd [protected]
                                      +1 photos
                                      Dec 24, 2016
                                      Updated by Niraj868                                       Respected Sir/madam I added money of 2000 to my paytm wallet and selected the option return to bank. The transaction is showing successful but not received in my bank account.
                                      Bank transfer. id [protected]
                                      December 11 2016. 18:02
                                      Wallet I'd [protected]

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