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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 559

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Y
Yetesh Dhawan
from Dasuya, Punjab
Dec 25, 2016
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Address: Amritsar, Punjab, 143001
Website: [email protected]

Hi i added 500 rs into my wallet later i was thinking its not require so i requested to refund back to my bank. I raise return to bank option they deduced amount from paytm wallet and later my bank account is not credit with the same when i talked to my bank they said no transaction has been made. Pls tell me where is my money. Sir i want my money back into my account. Till now my issue is not resolve. My mobile num is
[protected].
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    V
    Varinderjit Mann
    from Revelganj, Bihar
    Dec 25, 2016
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    Address: Rupnagar, Punjab, 140001

    I had made a bill payment for my vodafone mobile, and currently its stuck on "payment confirmation awaited". I have tried their customers care services but they are all self help service, i have never been able to talk to a real person on phone. My problem is that since that message had shown, it's been stuck there for about 2 days and there's no valuable information that is being provided by paytm regarding this matter. The amount of 600 rupees had also been deducted from my paytm wallet since then, and there is no option for cancelling the process. I am stuck with my rs 600 amidst this processing that's been continuously going on for two days.
    Dec 27, 2016
    Updated by Varinderjit Mann     Order no. [protected]
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      V
      Vishal birle
      from Raipur, Chhattisgarh
      Dec 25, 2016
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      Address: Indore, Madhya Pradesh, 452001
      Website: www.paytm.com

      Sir I m Vikas Gupta paytm is not giving my refund 4500 RS added in Paytm Paytm says me that is 7 working days ur fund in your account but not in account. Also Paytm give me a message that is ur order is successful but not sure in my account my account PNB Indore ray.
      Registered no .[protected].
      Order number is [protected].
      Sir I requested plz u that is my refund working fast plzz. I also contact bank
      Dec 25, 2016
      Updated by Vishal birle       Gg
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        Rajeev gupta.
        from Churachandpur, Manipur
        Dec 25, 2016
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        Paytm care

        Address: New Delhi, Delhi, 802215
        Website: Patym care.

        [protected] ye mera account nomber jo ki kuchh dino so your account blocked bata raha plz help me ji......
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        Pranat Mishra
        from Mumbai, Maharashtra
        Dec 25, 2016
        Resolved
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        Resolved

        Address: 560078
        Website: www.paytm.co.in

        Money has not been sent to my account since 3 weeks...even i went to bank and talked with manager but he is not able to provide me any kind of solution.plz tell me..till how much should i wait or what should i do...i had already texted to paytm care more than 50 times for help but i didnt get any kind of of help...txn id [protected]...
        Jan 3, 2017
        Complaint marked as Resolved 
        money has been sent
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          A
          Aarabinda Ghosh
          from Lucknow, Uttar Pradesh
          Dec 29, 2016
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          Address: Faridabad, Haryana, 121009

          Wallet id- [protected].

          Not transferred to bank
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            K
            Kuntilla Balaraju
            from Kolkata, West Bengal
            Dec 25, 2016
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            Address: Kolkata, West Bengal, 700047

            I have added Rs.1000/- to my PayTM account through my credit card at 13:01 hours on 25.12.2016, which was not credited to my PayTM account.

            I have got a message that the txn on my credit card for credit to Paytm Mobile Solut is approved.

            Upon looking into the passbook balance, I find that the aforesaid amount is not credited into my account.

            Please inform me how the money will be credited to my Paytm account.
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              H
              hasrat ali
              from Delhi, Delhi
              Dec 25, 2016
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 110059
              Website: Paytm.com

              Hi,
              I transferred money to Paytm wallet of RS. 500/- on dated 08th dec 2016, I checked my balance on 15th Dec and found balance is 0. I am sure I didn't make any transaction during that time. I sent multiple emails to Paytm but they are not doing anything. I would not recommend any body to use paytm, I made a biggest mistake to use paytm, now I have seen the support and service of Paytm.
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                J
                jitendar charanphari
                from Patna, Bihar
                Dec 25, 2016
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                Address: 800009
                Website: [email protected]

                Dear sir
                mera paytm mobile number [protected] hai
                maine apne debit card se paytm me 100 rupya bheja
                mere account se rupya kat gaya
                lekin paytm me nahi aaya


                pls help
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                  S
                  Sunil Kolawale
                  from Mumbai, Maharashtra
                  Dec 25, 2016
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                  Address: Pune, Maharashtra, 411041

                  I had requested to add money from union bank account to paytm wallet. But from paytm got messagr that transaction is failed. But same time amount of 5000 rs from union bank of india deducted from bank account. Kindly help me to resolve this issue. I here attach snapshot of paytm transaction. Its been 48 hrs of transaction but did not get redund or added to paytm wallet.
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                    V
                    Vishal bhateja
                    from Ludhiana, Punjab
                    Dec 25, 2016
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                    Address: Fazilka, Punjab, 152116
                    Website: paytm

                    Yesterday, I got dominos pizza offer.I placed order of 2 pizza by order no [protected].I paid 110 rupee but after this paytm show me offer expire.I got thanks msg from paytm shopping by vk little.so plz resend my rs 110. I have belive on paytm.otherwise I never shop through paytm. So paytm should keep his believe in my heart.plz resolve my complaint.and give back my money
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                      S
                      Shuvendra Singh
                      from Palia Kalan, Uttar Pradesh
                      Dec 25, 2016
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                      Address: New Delhi, Delhi, 226010
                      Website: paytm

                      I have paid my electricity bill through PayTM which has not been paid yet and the money has been deducted from my father's account (Mr Pramod Singh) and I have mailed them (PayTM) three times still they have taken no actions and even not replied yet to my mail. Please make sure to take any action toward this problem and help me to get my money back.
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                        M
                        Manish Baldota
                        from Delhi, Delhi
                        Dec 25, 2016
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                        Address: Mumbai City, Maharashtra, 400002
                        Website: PAytm

                        I transfer my money from bank to paytm on 8 dec after sending all details they r not repling so...
                        Pls explain me in simple word
                        For what u people waiting for
                        I send u all the details then also u r doing this wrong reply
                        I had give u all details
                        U r sending that same msg
                        Pls doing all this spoil paytm name pls for ur name sake refund my money or give me explain what is wrong
                        N pls dont ask me give me ur details or update ur paytm
                        All is done

                        Almost 15 days is pls so this wrong
                        pls reply me with good answers
                        Dont send that regular email
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                          A
                          abdasg
                          from Hosur, Tamil Nadu
                          Dec 25, 2016
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                          Address: Bangalore Urban, Karnataka, 562107
                          Website: paytm.com

                          On 17 th I added Rs 800 in my Paytm wallet. Though the money got deducted from by Bank account and I received the sms confirmation (Oder ID is [protected] ) the amount is never added to my PAytm wallet.
                          On logging multiple tickets with PAytm I got an sms from PAytm after 1 week that PAytm has refunded the money but Bank (HDFC ) is not accepting the refund.

                          PAytm can add the money in my wallet instead of sending it to the bank . 2 weeks over and I haven't got back my Rs 800.
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                            T
                            Trilok Mishra
                            Dec 25, 2016
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                            Address: 800003

                            I am Trilok kumar, My Mobile No. [protected] email I'd [protected]@gmail.com I have purchased many product from Paytm website and every product they provide the cash back offer on Paytm wallet so i have very good amount on my Paytm Wallet but due to some error "Your account is temporarily blocked for login" I can’t login my account or i can't use my Paytm wallet. Last 4-5 days i am continuing email to Paytm team but nobody solved my problem till now. i tried to call them in different number are given for contact like[protected], [protected] and[protected] but no one can pick up the phone and no reply or no call from Paytm team side. I am very disappointing for this type of support and services provided by Paytm Team to the customer, Please help me to solve my problem.
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                              Y
                              yallamasetti venkatesh
                              from Gudivada, Andhra Pradesh
                              Dec 25, 2016
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                              Address: Anantapur, Andhra Pradesh, 515761

                              My amount not transfer the my bank acount plz transfer
                              Dec 25, 2016
                              Updated by yallamasetti venkatesh                               Transfer my amount
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                                R
                                ramswaroop sahu
                                from Unnao, Uttar Pradesh
                                Dec 25, 2016
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                                Website: www.paytm.com

                                Name - ramswaroop sahu

                                Transfer money in bank
                                On dec 21, 2016
                                Paytm — wallet to bank
                                On dec 21, 2016
                                I have trasfered 20000rs from my wallet to bank transfer by return to bank but i am not able to transfer... Amount is debited from wallet... But fiunally it shows pending... Plz refund my, money back... My mobile no [protected]... Plz help me go get my money refund back... Its very urgent...

                                I am very urgently needed i lost 20000rs now only
                                Mail id [protected]@gmail.com...
                                My paytm passbook show 2 sms pending
                                [1]transferred to bank 20000 pending
                                Wallet txn id is [protected]
                                Date of transaction - 21.12.2016
                                [2] refund pending
                                Wallet txn id is [protected]
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                                  P
                                  pintu chaurasiya
                                  Dec 24, 2016
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                                  Resolved

                                  Money sent but not received my bank account

                                  Address: New Delhi, Delhi, 110071
                                  Website: www.paytm.com

                                  Respected sir/madam I added money of 500 Rs. to my paytm wallet and selected the option return to bank .The transaction is showing to successful but not received in my bank account .I send mail to paytm but there was no response from the paytm. There was no proper customer care service phone numbers to speak to an representative. Bank transfer.id [protected]...
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                                  M
                                  Mohini chhotra
                                  from Noida, Uttar Pradesh
                                  Dec 24, 2016
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                                  Address: Ghaziabad, Uttar Pradesh, 201011
                                  Website: Paytm

                                  I booked a bus ticket but got some other local bus! The ticket price of the bus I got is lower than I paid! There is no facility provided!
                                  This is highly annoying and disappointing and I have to travel from Delhi to Amritsar and expected the facilities for what I paid!
                                  I am attaching the details in this complaint along with the picture of the bus which I have got.
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                                    K
                                    ketan randive
                                    Dec 24, 2016
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                                    Address: Pune, Maharashtra

                                    My bank account deducted two time 100 .rupees but not added my paytm vailet .
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