Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 559

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
amitkumar8092
from Patna, Bihar
Dec 26, 2016
Report
Copy

Address: 800020
Website: paytm.com

Hello sir m using paytm wallet since 1 week ..at friday m transfer 4000rs through paytm wallet to my S.B.I bank account but still 4days now i did'nt get money in my bank account ..i already complaint about it paytm customer care and email support but no one help me so plzz help me sir its urgent for me plzz...

my paytm transaction id is=[protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Azad1993
    from Rusera, Bihar
    Dec 26, 2016
    Report
    Copy

    Address: 110096
    Website: Paytm

    I was trying to add Rs.2000 to my paytm wallet through my pnb atm card but it showing "your payment have been declined from the bank, If money have been deducted from your account bank will inform us and we will refund the same." After this Rs.2000 had been deducted from my pnb acccount
    Paytm [protected]@gmail.com
    Reg. no-[protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      ankitsingh2811
      from Pune, Maharashtra
      Dec 26, 2016
      Report
      Copy

      Address: Pune, Maharashtra, 411057
      Website: paytm.com

      I have made three transactions of Rs.200, Rs.130 and Rs.300 to add on my Paytm wallet. All Amount has been deducted from my bank account but they didn't add to my Paytm wallet .Please refund my amount of Rs.200, Rs.130 and Rs.300 as soon as possible.The transaction id for Rs.300 payment is Transaction ID: [protected] and for Rs.200 and Rs.130 I have not received even any transaction id.I have mailed to the Paytm for this issue but they are not even replying me.Its my kind request to take some serious action against this e-commerce website PAYTM. And please returb nt full amount RS.200, Rs.130 & Rs.300 soon.
      the same issue has happened with me for amount Rs 1106/- amount has been deducted from bank account but not showing in Paytm wallet nor did i get any transaction ID. How do we get in contact with the customer care.
      ankitsingh2811's [Complaint's author] reply, Dec 27, 2016
      Hello Friend,
      What should we do now to receive our funds back ?
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pradeep_vision
        from Gurgaon, Haryana
        Dec 26, 2016
        Report
        Copy

        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
        Website: www.paytm.com

        Transferred amount of Rs. 3000/- txn id is [protected] through my PAYTM wallet registered mobile no. Is [protected] wallet txn I'd is [protected] to other PAYTM wallet registered no. [protected] But its not received to registered person and it will go to another person which is not is not registered in my mobile phone and never called to whom. is biggest bug of PAYTM but no one replying on this.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          Harsh Bheda
          Dec 26, 2016
          Report
          Copy

          Address: Thane, Maharashtra, 401303
          Website: paytm

          I have credited my paytm account from my bank account but wasnt credited and at same time me bank account was debited. I want my money back in my bank account or atlest to paytm account. Or else i would call it a robbery and my next step will be to consumer court with a police complaint to the company. And making it aware to media n social sites also what kind of robbery it is and what the bigger xompany does to this complaint.
          Thank you.
          Hope so you respond me with in 24 hours or get ready to fight with human rights.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Bharath Kumar j
            from Coimbatore, Tamil Nadu
            Dec 26, 2016
            Report
            Copy

            Address: Bangalore, Karnataka, 560067
            Website: paytm

            Lionix high speed ultra shine power bank 13000mah is working in only 10hours after not working in this is damage product please change this item
            My order no '[protected] '.
            Exchange me we will request you
            Please replace me
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sutapa Nandi Nayak
              from Haldia, West Bengal
              Dec 26, 2016
              Report
              Copy

              Address: Paschim Medinipur, West Bengal, 721101
              Website: Paytm

              Rs. 3000 sent to account no [protected] from my paytm wallet.money deducted from wallet but not credited to the mentioned account.orderid- [protected].wallet order id [protected].account holder got a message that 3000/- is credited to the above account no with IMPS ref no.[protected].Please sent it to the account no or refund to my wallet named sutapa Nandi nayak
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sunil Kolawale
                from Mumbai, Maharashtra
                Dec 26, 2016
                Report
                Copy

                Address: 411041

                I am Sunil Kolawale from pune. Maharshtra. I had requested for 5000 rs from Union bank account to paytm wallet on 23 december at 11.46 Am . Money is debited from bank account but paytm says Payment failed. After that I went to bank for same reason. but bank persons are saying money is debited for paytm.
                I have posted complaint for this to paytm many times but got no reply or any type of solution for my problem. I need refund of rs.5000

                paytm OrderNumber-[protected]
                ccTransaction No-[protected]

                Plz reply me. as soon as possible. Here on words I will not use paytm anymore.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  PŘâţîk Gøýàl
                  Dec 26, 2016
                  Report
                  Copy

                  Address: 497001
                  Website: www.paytm.com

                  Sir saturday night n sunday there i am doing paytm from my account .the account money is deducted n bank is says that they done his work ..my money deducted n my paytm not be done plz refund my money to my account ..i m nt happy with your application ..why u deduct money i[censored] cant tranfer then plz resolve this problem my paytm no is [protected]
                  Email id [protected]@gmail.com
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    vickey kumar
                    from Kolkata, West Bengal
                    Dec 26, 2016
                    Report
                    Copy

                    Address: 800001

                    Please give information ( it very essential ) ---
                    1.Transferred to Bank Rs 3, 000
                    Bank Txn ID: [protected]
                    Paytm Cash Txn ID [protected]
                    [protected]:53:31 PM
                    and
                    2. Transferred to Bank rs 16, 500
                    Bank Txn ID: [protected]
                    Paytm Cash Txn ID [protected]
                    [protected]:57:19 PM
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Dhananjay Kalbande
                      from Chennai, Tamil Nadu
                      Dec 26, 2016
                      Report
                      Copy

                      Address: Mumbai City, Maharashtra, 400058

                      Dear paytm authority

                      I have two different issues about paytm service.. As

                      1. It is found very slow responsive process to take care of the customer in need.
                      On 16th dec, 2016, i have ordered a pizza online, the amount rs.730 is transferred to dominoo account specified. But the order is processed and paytm without verifying order processing has deducted the amount which is not yet redeposited to my wallet.
                      It is very difficult to talk to their customer executive because it has voice over phone facilty. Does not ready to talk or take care of the customer. I am waiting since 16th dec, thats why it is a very slow responsive service.

                      2. On 25th dec., on chrismass day, i have traansferred rs.2000 to my paytm acoount so as to purchase some product from mall. But the amount is deducted and again the wallte is not updated.
                      I am trying to put the request, but no response from paytm.

                      This is really feeling disturbing mind and paytm should take care of the customer who really want to make the use of.

                      The above are the two examples shows very poor responsive service by paytm.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Manjusha patel
                        Dec 26, 2016
                        Report
                        Copy

                        Address: Hoshangabad, Madhya Pradesh, 461771
                        Website: paytm mobile solution

                        Dear sir I beg to say that my money is deducted from my BOI bank but not transferred to my Paytm wallet kindly requested please check the information and refund my money back because their is an emergency I am in very danger and need money very much badly please solve my problem soon as possible
                        Order no-[protected] Rs 5000
                        Order no-[protected] Rs 5000
                        Thank u
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Y
                          Yash Kumar Mahto
                          Dec 26, 2016
                          Report
                          Copy

                          Address: Bokaro, Jharkhand, 829144
                          Website: [email protected]

                          Mera money cut gaya hai please help me mera paisa wapis kar dijiye. me bahut pareshan hu please help.
                          bank txn id. [protected]
                          wallet txn id. [protected]
                          www.[protected]@gmail.com
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kuks005
                            from Siwan, Bihar
                            Dec 26, 2016
                            Report
                            Copy

                            Address: 134116
                            Website: paytm

                            Dear all,

                            i have informed all of you .i have put my complaint in this web . i have my fraud call and he always says i am from pay-tm head office . and says share the user name and password and debit and credit card number or validity expired date ...please never share with her its a fraud person ... pay TM SERVICE SO BAD NO ANY TAKE THE responsibility . i experience dont use pay-tm service ..no customer care service ... i have received the fraud call regularly from these numbers ...[protected] and [protected]... never share any personal details on this site
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              bibin123
                              from Punalur, Kerala
                              Dec 25, 2016
                              Report
                              Copy

                              I bought a product through paytm..and its 3-4 daysi havent received my item.I paid for the product through paytm.Where is my product...paytm ..i want my money back..i transferred the amount to [protected].. i want my money back...Paytm should increase their buyer protection..or otherwise the buyer will loose their money and he will not get his product.
                              i got cheated and now the vendor phone is switched off...is this the security of paytm...cheating...full cheating...enough o[censored]r ads..stop cheating people..easy payment..but no security..

                              Paytm — Regards money

                              My paytm wallet money debited but not credited to y account. Really such a stupid bug...
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                dr mittal
                                from Gurgaon, Haryana
                                Dec 25, 2016
                                Report
                                Copy

                                Address: New Delhi, Delhi, 110089
                                Website: patym wallet

                                I had made reture back money 4000 from paytm to my axis bank still not recive d . kind ly resolve, my txn id [protected] on dated 19 dec 2016 via patym wallet .i had confirm from bank they denied any transaction back from paytm.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Girish Ambhore
                                  Dec 25, 2016
                                  Report
                                  Copy

                                  Address: Hingoli, Maharashtra, 431513
                                  Website: paytm.com

                                  I don't get my money back in my bank account tharough paytm account.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Anuragyy
                                    from Sirsa, Haryana
                                    Dec 25, 2016
                                    Report
                                    Copy

                                    Address: 124001
                                    Website: Paytm

                                    I purchased I mac from Paytm online in end august. Cash back of Rs.8269 was approved.

                                    Recd email from customer care for this. Not recd so far in spite of several reminders on email to customer care of pay tm.

                                    I got credit in Paytm wallet on 27th Aug 2016 but returned for being above 10000 total amount in ballet.
                                    1st Sep again credited and reversed.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      Binoo Chandran
                                      from Bengaluru, Karnataka
                                      Dec 25, 2016
                                      Report
                                      Copy

                                      Address: 560048
                                      Website: paytm.com

                                      Last week there happened 2 instances where money from my wallet was deducted for somebody else order to food panda. The transaction happened from some other mobile and that too without my knowledge or any OTP. i just got sms that money is deducted from my account for an order which I don't know.
                                      I send multiple mails to paytm on this and it is such a disgrace that they did not even respond to the complaint I have raised.
                                      Paytm wallet is not at all secure and anyone who has your mobile number can access your money. So please don't use this insecure gateway for your financial transactions.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Priyankachoudhary
                                        from Delhi, Delhi
                                        Dec 25, 2016
                                        Report
                                        Copy

                                        Address: New Delhi, Delhi, 110024
                                        Website: Paytm

                                        Hi my name is priyanka my no is [protected], on 6/12:2016 i was recharing my pattm wallet with rs8000 i did it twice that is 8000+8000 once the recharge was uncessful and the money got deducted from my bank account i never got the money bank till now 8000 means a lot to me so please return my money
                                        Bank is saying money is with paytm so please i hope u understand
                                        Return my money
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit