PayTM Mobile Solutions Complaints & Reviews

Sir, on 08 Nov 23, I crossed Mahuvan Toll plaza on NH 2 between agra and mathura in exempted category with my defence ID card, but my toll amount deducted from my fastag paytm account.
Kindly do needful.

I have used 1500 rs from paytm postpaid. my bill due got upto 9000 after I got a call and they said ypu have to pay 2000 rs and remaining amount we will wave off so paid 2000 rs but again in last month i got a call and they said you have paid the principle amount but your due amount is pending so now you pay 1000rs and we will send you closure mail and close your account so again I paid 1000 rs but still my account is not closed and I am getting calls for recovery and they are harassing me so I request you to please close my account as I paid 3000 rs for principle amount of 1500 rs and still getting calls and massages for recovery this is not acceptable from a reputed company like a paytm its seems like a scam. please assist my complaint and resolved this issue ASAP.

loan account no - 33ce8ad[protected]b-b491-c2e2fb365dec

PNR [protected] was cancelled and irctc initiated refund but i didn't recive any refund from paytm till now

Paytm sales team contact me for installation of sound box and commited that it is life time free from any rental charges . they force me to install sound box without pay anything and installed it but after sometime rental fee charge by paytm, when i call on toll free number .the executive convince me for not deactivation of sound box and get me free service on sound box life time but till now rental fee deduct from my balance without any information, when i call on toll free for deactivation of sound box service, no any satisfactory answer provide by executive . it is totally consumer mental harassment. so please do the needful as soon as possible and refund my amount from paytm.

Im Hitesh L. My registered phone number is [protected]. I had used 400rs from paytm postpaid, I had lost my sim which was my registered in my dad's name. So it 8-9 month approximately to pay back. But the loan amount with fine was Rs. 5255 which I paid after several attempts of trying to get in touch with the customer support. But never got a response it is unethical to put up a fine that's 15x the amount I used. I need them to pay me back the excess money that they had taken from me.

I Self transferred INR 47178/- from HDFC Bank to paytm payment Bank on 24 September. After that my account has been blocked by paytm payment Bank. I complaint on it but no valueable response from there.

I am writing to report a severe issue regarding my Paytm account. My Paytm wallet has been compromised, and I am currently unable to access it due to unauthorized login and alterations to my account information. To exacerbate the situation, it appears that my registered phone number has been changed without my consent, rendering me unable to log in to my account.

The discovery of this issue was alarming, especially considering that my attempts to access my account have been repeatedly denied due to what appears to be changes in the login credentials. The added concern arises from the fact that the associated phone number has been altered, preventing my access to the account entirely.

I am deeply worried about the security of my account and the unauthorized changes made to it. I have always adhered to the recommended security protocols and never shared my login credentials with anyone. It is distressing to find that my account's security has been compromised in such a manner.

I kindly request immediate assistance in resolving this matter and restoring access to my Paytm wallet. Additionally, I implore your team to take necessary actions to secure my account and thoroughly investigate the unauthorized changes made, particularly the alteration of my registered phone number, which has resulted in my inability to access my account.

Your prompt attention to this issue would be greatly appreciated to prevent any further unauthorized access and misuse of my account.

I eagerly await your prompt response and support to rectify this distressing situation.

Thank you for your swift attention to this matter.
Sincerely, Mayank Yadav [protected] [protected]@gmail.com

My paytm post account misused by 3rd party and i am trying to raise complaint to the paytm customer service. But, i can't be able to raise Complient and i didn't getting proper solution.

I have rong transfer amount to rong number so plz give back my money 530/-

“I had ₹28, 000 in my Paytm Postpaid account, but it was stolen. I don’t know how this happened. I’ve filed a complaint with Paytm and my local police station. This incident has also affected my CIBIL score, and I’ve been receiving calls from many recovery agents. Could you please advise me on what to do next? My contact number is [protected] and my email is [protected]@hotmail.com.”

Pleas provide me information . operater have blocked the paytm fastag recharg please solve problem

I Dharmendra bhadoriya customer of paytm bank mob no-[protected]. I have not done any such suspicious transaction. I do not know from where this has happened. I have informed the same to Paytm representative and also following up them since last 7 days but have not received any solution yet. My Paytm merchant bank account is totally blocked along with Paytm app and Paytm business app on Phone number [protected]. I am using this account on behalf of Laxmi Dairy 120 Tansen Nagar, Gwalior 474002. My customer payments are still there is account but I could not use it as account has been blocked.

The account has been blocked by Karnataka police as any suspicious transaction which is not related to me of amount of INR 4748 has been done by someone I could not track on 04 Oct 23.

As a Shop keeper I have nothing to do with this suspicious activity.

Kindly help me in order to rectify the solution for the this case and unblock my Paytm bank account.

Paytm has frozen my funds saying I have not completed kyc. But I had already completed the mini kyc and was using the wallet for amounts less than 10, 000. Now paytm has frozen all the money in my paytm wallet and wants to force me to do full kyc to forcefully increase the limit beyond 10, 000 which I do not wish.
Anyway I tried to do online kyc and there is some bug in their app that prevents me from completing the process and when I asked for doorstep kyc they said it isnt available in my location but they said I have to go to a certain office near my town just to unfreeze my account.
This is basically holding people’s money as a ransom to force them to do full kyc and forcefully convert its customers into full time customers. By their T&C I am not required to do full kyc to use the wallet and a mini kyc is enough but they have frozen my funds. When I asked them to unfreeze my accounts with mini kyc status and that I would complete my full kyc later, they are repeating the same thing forcing me to do full kyc in order to unfreeze the account.

Tried a lot to stop paytm soundbox but does not stop.I have been trying for five months but does not stop.Currently I have been charged rs 125.Called the company and said they will close it in 24 to 48h, but it does not close.Even the employee who came to give the soundbox does not want to turn it off.Remove the charge from me and turn off the soundbox.

[protected]

I cleared all my postpaid amount but the paytm agents are calling continuously and saying "when you will clear the due amount" even though I got my loan clearance certificate they are calling continuously.they are creating nuisance.

My Paytm postpaid loan is still showing active which I have already closed. the account type is other and account no. is PYTMPPABFL[protected]. In my Experian credit score it is still showing active that is badly affecting my credit score.

Hello, my name is sameena khedawala, i applied loan on paytm of rs.300000 on september 9 and the loan is showing disbursed but i did not get the amount credited in my account and its ha already been more than 6 days, i mailed the paytm greivance email, aditya birla finance but no solutions are given, the auto debited is started even though i did not received the money.please help me my mobile number is [protected]

Had blocked my account ([protected]@Paytm) for more than 1 year, and demand such a transaction statement that has not been done, not also deleting my number from their server.

I recently applied for loan first emi was deducted even after I made full closure payment after speaking to customer service bot. I paid 209, 341 via RTGS for loan cancellation but Amount still not reflected. Tried contacting nodal officers, customer service but no response in last 20 days. Kindly close the loan and update the amount.

Customer Full Name : Priyanka Rajput
D.O.B : 21/05/1994
Location : New Delhi
Loan A/C No - DELPPL[protected]
Date of Transaction:[protected]
Amount: 209, 341
UTR No.: ICICR[protected]
NAME OF BANK: ICICI BANK

M using paytm postpaid . some transaction done through my paytm postpaid even though i did not done that. Nobody has access to my paytm post paid. i called paytm customer support and they told me that payment was done to jio mart. i called jio mart customer support they told me no payment was done from your side . i lost around INR5000 . I Don't know who is lying here . There is no support from paytm side. It is impossible that someone hacked my paytm without any otp and link . so please take action to this