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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 6

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Nrusingh905
from Cuttack, Odisha
Apr 19, 2023
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PayTm has blocked my account ([protected]@PayTM) for more than 7 months even sending the accurate transaction detail, but they demands the transaction statement which has not done. I told them to delete my number permanent so that I will make a new, but they don't listen.
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    Bepipe
    Apr 15, 2023
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    OmPandey upi: [protected]@paytm is fraud.. he scammed few people.. take actions and get the amount refunded
    +1 photos
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      D
      Debiprasad Swain
      Apr 14, 2023
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      Address: 1509/2399, Bhimeswar Marg Lane 15, Bhubaneswar 751002

      I wanted to experiment Postpaid on Paytm and applied in Dec 2021. Later I found it not useful and asked them to close my account after paying the balance on that account.

      Now, in my CIBIL, I see I have defaulted repeatedly on payment to Aditya Birla F L for Rs. 500..This ABFL account was thru Paytm when Postpaid was enabled.

      I tried to reach Paytm 24x7 but their "chatbox" asks predefined questions only. No option to enter your query to submit or reach to customer support person. I send email to [protected]@patym.com and no response. Their phone number just hangs up saying lines are too busy.

      I just want to pay that amount and get CIBIL credit report corrected. My repeated emails has no response from them. Its been 15 days, and I am suppose to pay interest for their delay
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        D
        Digital Guide Tech
        Apr 13, 2023
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        सर मेरा पेटीएम अकाउंट ब्लॉक हो गया है बताया जा रहा है कि आपके खाते में संदिग्ध गतिविधि हुई है मेरे खाते में किसी ग्राहक का पैसा आया था उसके बाद ऐसा हुआ है जिस यक्ति ने पैसा भेजा है मैं उसे नही जानता हूं मैने किसी होटल का लिस्टिंग किया था काम का पैसा मंगवाया था मैंने अपने कस्टमर से बात की तो वो बता रहे हैं मैने किसी अन्य व्यक्ति से पैसा ट्रांसफर करवाया था मेरा डिजिटल मार्केटिंग का काम है मैने किसी परकार की संदिग्ध गतिविधि नही की है 4500 पैसा आया था जिस से ब्लॉक हुआ है खाता वो बैंक ने रिकवर भी किया है लेकिन मेरा अकाउंट ब्लॉक है मैने अनब्लॉक करने के लिए Paytm टीम से सम्पर्क किया तो बताया है कि राजस्थान पुलिस से संपर्क करें फ्रॉड की रिपोर्ट हुई हैं मैंने पुलिस को मेल किया लेकिन कोई जबाब नहीं आया मेरी रिक्वेस्ट है जिसने फ्रोड किया है उस पर कारवाई करें मेरा अकाउंट अनब्लॉक करें
        Paytm Number [protected]
        +5 photos
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          K
          karthik12345678
          Apr 10, 2023
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          Even after waiting for more than 2 weeks the order is not yet delivered. On the app its hsowing will be delivered in 3 days time but no further update or response from PayTM.

          Order ID: [protected]
          +2 photos
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            S
            Surya.dj07
            Apr 8, 2023
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            Website: paytm.com

            Today is my due date but they set up to decline my payment for getting interest.
            +1 photos
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              P
              Padukon
              from Mumbai, Maharashtra
              Apr 6, 2023
              Apr 17, 2023
              This thread was updated on Apr 17, 2023
              Resolved
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              Resolved

              Address: 201 Ishwar Irish Chs Ltd Plot No 311-325 Sector 36 Nerul Navi Mumbai Maharashtra Pincode 400706

              RESOLVE MY TRANSACTION REFUND OF Rs 5979 /REF NO INB/[protected]/PAYTM MOBILE SOLUTIONS PVT/DATE 11.12.2021.T OF RS 5979 DEBITED FROM MY AXIS BANK A/C THROUGH PAYTM /LIC PREMIUM IS NOT DONE at the time SESSION EXPIRED.

              Kindly do the needful refund Immediately

              Bank Details
              Name: Krishna Mahalinga Bangera
              Bank: Axis Bank
              Branch: Fort, Mumbai Maharashtra
              Account Number: [protected]
              IFSC Code: UTIB0000004

              Thanks & Regards
              Krishna Mahalinga Bangera
              Mobile: [protected]
              Mumbai
              +1 photos
              Apr 17, 2023
              Complaint marked as Resolved 
              Paytm Mobile Solutions - Old Issue resolve refund Rs 5979 Ref No INB/865392160/PAYTM MOBILE SOLUTIONS PVT.LTD/ Date 11-12-2021 till date not credit refund Paytm Wallet or Bank Account Kindly do the needful top urgent
              Awaiting Refund status yet not received any update feedback
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                P
                Padukon
                from Mumbai, Maharashtra
                Apr 5, 2023
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                Resolved

                Address: 201 Ishwar Irish Chs Ltd Plot No 311-325 Sector 36 Nerul Navi Mumbai Maharashtra Pincode 400706

                RESOLVE MY TRANSACTION REFUND OF Rs 5979 /REF NO INB/[protected]/PAYTM MOBILE SOLUTIONS PVT/DATE 11.12.2021.T OF RS 5979 DEBITED FROM MY AXIS BANK A/C THROUGH PAYTM /LIC PREMIUM IS NOT DONE SESSION EXPIRED.
                Please refund to Axis Bank Account or PAYTM wallet immediately..

                Thanks & Regards
                Krishna Bangera
                Mobile No [protected]
                +1 photos
                Apr 9, 2023
                Complaint marked as Resolved 
                complaint request you to refund Transaction of Rs, 5979, REF NO INB/865392160/PAYTM MOBILE SOLUTIONS PVT, Date of transaction Date 11.12.2021 Debited from my Axis Bank A/c but not done to Payee Lic premium n the case refund not credit to Paytm Wallet or Bank account.. Kindly do the needful top urgent..
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                  P
                  Padukon
                  from Mumbai, Maharashtra
                  Apr 5, 2023
                  Apr 10, 2023
                  This thread was updated on Apr 10, 2023
                  Resolved
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                  Resolved

                  Address: 201 Ishwar Irish Chs Ltd Plot No 311-325 Sector 36 Nerul Navi Mumbai 400706
                  Website: NA

                  RESOLVE MY TRANSACTION REFUND OF Rs 5979 /REF NO INB/[protected]/PAYTM MOBILE SOLUTIONS PVT/ ON DATE 11.12.2021. OF RS 5979 DEBITED FROM MY AXIS BANK A/C THROUGH PAYTM /LIC PREMIUM IS NOT DONE SESSION EXPIRED.
                  Payment is not done to Payee
                  Kindly resolve and refund Rs 5979.00 to My Bank Account asape

                  Bank Details
                  Name: Krishna Mahalinga Bangera
                  Bank: Axis Bank
                  Branch : Fort, Mumbai Maharashtra
                  Account Number: [protected]
                  IFSC Code: UTIB0000004

                  Thanks & Regards
                  Krishna Bangera
                  Mobile: [protected]
                  +1 photos
                  Apr 13, 2023
                  Complaint marked as Resolved 
                  RESOLVE MY TRANSACTION REFUND OF Rs 5979 /REF NO INB/865392160/PAYTM MOBILE SOLUTIONS PVT/DATE 11.12.2021.T OF RS 5979 DEBITED FROM MY AXIS BANK A/C THROUGH PAYTM /LIC PREMIUM IS NOT DONE SESSION EXPIRED. Till date I am not get refund Bank Account or Paytm Wallet. Show Lic due is pending. Please confirm to us Refund status very urgent.
                  Awaiting Refund status Urgently

                  Resolve my transaction refund to my Bank Account - Comment #4098169 - Image #0
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                    P
                    Padukon
                    from Mumbai, Maharashtra
                    Apr 5, 2023
                    Apr 7, 2023
                    This thread was updated on Apr 7, 2023
                    Resolved
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                    Resolved

                    Address: 201 Ishwar Irish Chs Ltd Plot No 311-325 Sector 36 Nerul

                    RESOLVE MY TRANSACTION REFUND OF Rs 5979 /REF NO INB/[protected]/PAYTM MOBILE SOLUTIONS PVT/DATE 11.12.2021.T OF RS 5979 DEBITED FROM MY AXIS BANK A/C THROUGH PAYTM /LIC PREMIUM IS NOT DONE SESSION EXPIRED.

                    Kindly do the needful Pls transfer amount Rs 5979.00

                    Bank details
                    Name : Krishna Mahalinga Bangera
                    Bank : Axis Bank
                    Branch : Fort, Mumbai Maharashtra
                    Account number: [protected]
                    IFSC Code: UTIB0000004

                    Thanks & Regards
                    Krishna Bangera
                    Mobile: [protected]
                    +1 photos
                    Apr 12, 2023
                    Complaint marked as Resolved 
                    Reminder.. REQUEST RESOLVE MY TRANSACTION REFUND OF Rs 5979 /REF NO INB/865392160/PAYTM MOBILE SOLUTIONS PVT/DATE 11.12.2021.T OF RS 5979 DEBITED FROM MY AXIS BANK A/C THROUGH PAYTM /LIC PREMIUM IS NOT DONE SESSION EXPIRED. Kindly do the needful..urgent..
                    Request awaiting soonest feedback response refund to Bank Account

                    Request Refund Rs 5979.00 transaction failed - Comment #4097726 - Image #0
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                      S
                      sparsh878
                      Apr 3, 2023
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                      I have made a tatkal ticket booking attempt at 10.07AM on April 3rd, 2023 on IRCTC official ticket booking website. I have made the payment through UPI which is facilitated by paytm for irctc, the money got debited but ticket was not booked. IRCTC website shows Payment Status : Pending from Bank's end but the my BHIM UPI shows the transaction as complete. What should I do now?
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                        N
                        nikp92
                        from Delhi, Delhi
                        Apr 1, 2023
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                        Payment failed in the POS machine but the amount debited from credit card

                        I have done transaction of Rs 6000 from my PNB credit card. But the the transaction was failed. Now, i have received message that the amount is deducted from my account. I am providing the following details for your reference:
                        1. Screemshot of failed transaction.
                        2. Transaction ID : 20230328010440000847484521128620131
                        3. Order ID:[protected]

                        Thanks and Regards,

                        Nikhil Prabhakar...
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                        K
                        Keepitcool
                        from Bengaluru, Karnataka
                        Mar 31, 2023
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                        1) I have created a ticket through Paytm help & support for an incorrect deduction that happened for my Paytm Fastag on 1st Jan 2023 around 1:30 AM. The ticket number is [protected]. Paytm team closed the ticket by attaching a different car image and I did not get a refund. when I made a follow-up but no response from the team.
                        Amount deducted toll Plaza - Krishnagiri Plaza. Krishnagiri

                        2) Same kind of incident happened today (31st Mar 2023) and the toll plaza's name is Chennasamaduram Toll Plaza, Vellor. i have raised the ticket for this issue, I feel the response is going in the same direction which I was facing earlier. The ticket number is [protected].

                        Requesting you that, address this issue for everyone's benefit.

                        Thanks,
                        Dinesh
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                          sourav2348
                          Mar 30, 2023
                          Resolved
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                          Resolved

                          Address: Gurugoan

                          There is a technical glitch of 2X cashback points given by PAYTM for amazon shopping voucher. Cashback points are not credited even after 72 hours. I have purchased the Amazon shopping voucher worth rs 2500 to get the 5000 cashback points on 26-Mar-2023 at 3:03 PM with order id ending with 57634 but still I did not get the cashback points. There is no customer care support for this and social media team tell me to wait for 24-48 hours. But still no action taken to resolve this issue. Please do needful.
                          +1 photos
                          Apr 1, 2023
                          Complaint marked as Resolved 
                          Finally received the 5000 cashback points today. Hence issue is resolved
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                            A
                            AMIT BARMAN n
                            Mar 25, 2023
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                            Address: baidyapur, gangnapur, nadia

                            Hi Sir,
                            On 20/03/2023 I did total 6 marchent payments on paytm through my SBI simply credit card but my 5 th transaction was failed at 6.27 a. m and 2000 rs also deducted my credit card . My SBI simply credit card last 4 no is [*******7558], paytm register no- [[protected]]. My transaction ID is[protected]. Sir please help me to got my 2000 rs refund. Below I mention few screen shots as proofs.
                            +4 photos
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                              Chaitanyavara
                              from Tenali, Andhra Pradesh
                              Mar 22, 2023
                              Resolved
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                              Resolved

                              I recharged 259rs today on 22 March amount got debited but recharge failed so please kindly resolve the problem and I want my refund as soon as possible.
                              Mar 22, 2023
                              Complaint marked as Resolved 
                              Recharge amount got debited from the Paytm but transaction got failed in the sundirect website I want refund
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                                D
                                Design Cafe
                                Mar 21, 2023
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                                Address: shahdara, Delhi 110032

                                I want to close my personal loan of paytm but there is only upi option to pay full loan amount or upi limit is only 1 lakh max. But my loan amount is 196000 . what i do

                                Please Call back on [protected]
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                                  Kishan420
                                  from Jodhpur, Rajasthan
                                  Mar 20, 2023
                                  Apr 6, 2023
                                  This thread was updated on Apr 6, 2023
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                                  Resolved

                                  Address: banar jodhpur
                                  Website: Paytm payment bank

                                  Block my account without any reason

                                  Whenever I talk to customer care, they tell me to go to the police station and get an FIR done and my account is blocked for the last four months.
                                  +1 photos
                                  Mar 21, 2023
                                  Complaint marked as Resolved 
                                  नही मुझे अभी तक solution नही मिला है वो हर बार मुझे गुमराह कर रहे है और बोल रहे है की आप थाने में जाकर FIR लिखवाओ और थाने वाले एफआईआर लिख नहि रहे में परेशान हु
                                  Please confirm when resolve the issue of refund issues amount 5979 debited my Axis Bank account But not done transaction to payee a/c Lic premium

                                  Find herewith attached Bank Statement

                                  Block my account without any reason - Comment #4097497 - Image #0
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                                    Kishan420
                                    from Jodhpur, Rajasthan
                                    Mar 20, 2023
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                                    Address: noida branch
                                    Website: Paytm payment bank

                                    Block my account without any reason

                                    My account is blocked since last four months, they are not unblocking it, whenever I try to contact them, they are telling me to go to Mui police station and file FIR.
                                    +1 photos
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                                      S
                                      sivaasnm
                                      Mar 19, 2023
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                                      Bus ticket refund denied

                                      I Avugaddi Siva, resident of Nindugonda village, Rolugunta Mandal, Visakhapatnam District, Andhrapradesh, PIN-531116,
                                      Mobile no: [protected]
                                      booked a bus ticket from tuni to Hyderabad on 18th March 2023 through Paytm mobile application.

                                      ticket details:
                                      PNR-4765142
                                      ticket Id : TS[protected]PVQS
                                      order Id: [protected]

                                      I tried to cancel the ticket before 5pm 18th March 2023(the...
                                      +1 photos
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