PayTM Mobile Solutions Complaints & Reviews

Dear Sir,

I received mail of paytm cash summary, in which my balance shows 13, 912.11. This account i merged with my new mobile number [protected], but till the time my paytm balance not credited or updated in merge account.

Thanks & Regards,
Atul Alhat
[protected]

From: Paytm
Sent: Wed, 07 Dec 2016 02:12:32
To: [protected]@rediffmail.com
Subject: Paytm Cash Summary for November 2016


Your Paytm Wallet Statement for November 2016
[protected]@rediffmail.com | +91-[protected]
Opening BalanceRs.467.11Total Amount ReceivedRs.11118Total Amount AddedRs.8000Total Amount PaidRs.5673Current BalanceRs.13912.11


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DEAR SIR,

Today 6.52 am I have recharge my metro card at shadipur metro station through paytm and after one & half hours when I came to M.G Road metro station and I tried to top-up the card but the machine was showing a message that your recharge is not valid please help me as urgently my contact no is [protected].

I am sending the recharge details here to short out the problem :-

Order No [protected] of rs 1000/- successful at 6.51 am

Returned msg.at shadipur metro station when I tried to top-up = Order no [protected] dt 07/12/2016 at 6.57 am rs 1000/-
(we have refunded the amount to your paytm wallet for your failed order ) this msg I have recived.

plase help me when can I top-up again because I have no physical cash in my pocket and I have to go back my home at 4.30 pm at evening.

thanks

chandan

I have done transaction at Grofers.com from my paytm wallet amount on 3rd December 2016 but transaction got failed and got the message that I will get it back debited my account in 48 hours. It is almost 4 days now I haven't got my amount refund.
Further enquiring with paytm by sending them email I got reply that transaction was successful.

Now I m really worried where my 1236.00 rupees has gone, it was not received by grofers as well.

Below is details of the transaction done.
Transaction date: 3dec2016, at 3.39pm
Grofers order# GRTXNV38643288
Wallet transaction Id: [protected]

Kindly refund it back asap. Thanks

Dear Sir,
i have two accounts 1.[protected]@gmail.com and 2.[protected]. i had tried to add money in both my accounts through net banking from our account in bank of baroda on 9th NOV 2016. due to some technical error the transaction could not be completed and the money was only debited from my account. i got an intimation of the refund from their end. there were 3 transactions in all and out of which only 2 are refunded. the third transaction...

ID - [protected] Date Dec -03- 2016 please refund my amount 1200 rupees which is deducted from my account

Dear paytm,

As my mob. no.[protected] i have send money to my other mob. no. [protected] but it couild not come it has gone to another ID no. [protected]

amount is 5000/- on 5th dec.2016.

UJgf Jf

so please revert back my money.

I have to transfer my amount rupees 1000 Paytm money to my bank account is showing pending till
5 December morning 11:32 minute
I have many times to contact paytm help desk but they do not response me
My wallet transaction id is
[protected]

I have to transfer my amount rupees 1000 Paytm money to my bank account is showing pending till
5 December morning 11:32 minute
I have many times to contact paytm help desk but they do not response me
My wallet transaction id is
[protected]

Dear Representative,
I had made the payment through SC cr card and confirmed from them that you have already claimed the amount on 19Nov2016 of Rs. 5000 corresponding to ARR number [protected]. I have also paid the credit card bill where this amount is charged.

Hence request you to please credit the same amount in my Paytm without any delay.
From Paytm team no one is taking responsibility and taking too long time to resolve the issue and not responding to my queries. If paytm cannot manage services then should stop its services. There are already many wallet services in market.

I have already waited for one month. Now resolve the issue ASAP before its escalated further.

Regards,
Ajay
[protected]

Hi,

My friend transferred the money on 13th november, 2016 through his paytm account(mobile no.[protected]) to my mobile ([protected]) which was not registered with paytm at the time of transfer. But when I registered my mobile number, even after that I did not get that money. This money is already deducted from my friend's mobile number. I have registered a complaint with Paytm several times, as they don't have any dedicated customer care number where we can register complaint. I am not getting any reply from Paytm which is really frustrating. It has been almost a month since the issue is pending with Paytm.
Kindly look into this.

Hi,
paytm customer service very poor no response 29-nov-2016 i request too Money from paytm Wallet but still date the payment not be transfer 8 i put mail paytm care but reply from paytm side what's this we customer paytm was answer Me now my payment :3000/- Order ID [protected] please slove my problem soon my very vry urgent its my room rent payment

regards

V.Gokul

On 23Nov16 I have transferred amount of Rs180 and Rs136 to my Paytm wallet.Also, I have received message from Paytm that I have successfully received balance in my wallet.I spoke about this issue at care centre many times but apart from accepting their mistake they are constantly blaming me that it's my fault and they are not refunding the money.help

Paytm is acting like a blood sucking parasite. Sitting pretty on customers money
I transferred back an amount of 4500 to the account it was added from with the transaction id: [protected]. It has been 9 days I dont have any track of where the amount has gone as it is still not in my bank account. I have written mails regarding the same to paytm and got no response. I need the amount urgently. I was asked for my registered number an email when i sent a private message. After i provided the details again I'm not getting any response. If you guys are reluctant to return my money, Do i need to initiate a legal action? Thats the last resort after waiting for 9 days

Hello Sir,
I added Rs-4900 from my SBI A/C No.- [protected] on 7:54 pm, Nov 28 2016 to my paytm wallet (Order No
is [protected]), Rs-4900 debited from my bank account but it did't
shown in Paytm wallet, then we got a messege on email & my mobile no.
;We have refunded Rs- 4900 to your SBI bank for your order ID
[protected] on Paytm . your bank could take upto 7 working days to
credit the amount to your account . But after long time my amount did
not refund in my SBI bank account.

Plz sir refund my Rs-4900 in my bank account No - [protected] immediatly, I'm very upset ...!
So I requested to you please refund my Rs- 4900 to my bank
account, This kind of act we will pay a million of thanx to you .

I tried to recharge my metro card but it said that the order failed . So i tried 3 more times until i realized that my money was sent to energywater order rather than delhi metro. Only one of the transactions actually went through to the metro while 2 more transaction of Rs.350 were sent to another recipient. Neither did i receive any sms or email of this wrong money transaction.This behaviour is unacceptable I want Rs.350 to be returned to my Paytm wallet immediately before any further action be taken. I tried to recharge my metro card but it said that the order failed . So i tried 3 more times until i realized that my money was sent to energywater order rather than delhi metro. Only one of the transactions actually went through to the metro while 2 more transaction of Rs.350 were sent to another recipient. Neither did i receive any sms or email of this wrong money transaction.This behaviour is unacceptable I want Rs.350 to be returned to my Paytm wallet immediately before any further action be taken.
The first and third transactions in attachment are fraudulent.
Transaction number [protected] and [protected] need to be refunded to the wallet.

Dear, Paytm Team.

Today i am very disappoint with your services and my paytm Order id- [protected], CC Transaction No [protected].I am your very old customer and i shared your application to most of my Friends also...
But today i am facing very bad experience with you, i have tried to Recharge Rs-222 from paytm payment was processing steel 6 days from my payment was deducted from my debit cord ...and i tried to multiple times to connect with you but team you was not responding also...

so that its my humble request to you please refund me back my amount of Rs.222.

Dear Paytm,

Recently I tried to pay my electric bill through paytm but it failed to pay to electric board and also balance was deducted from my bank account. Please refund my total amount of Rs.410/- immediately.
I also complained/requested through paytm app for refund but its not replying anything nor refunding my amount. If paytm is not able to handle please close down your services but don't cheat true and needy customers.

Order No. Is: [protected]
Paytm cash transaction no. Is: 009442

This is regarding the balance of my paytm wallet. I rechargeed my patm wallet with Rs. 1000., on dec 5th 2016. And the transaction was done successfully, as i got the text msg at my mobile and also the email writing that the paytm wallet balance is updated to rs 1000. But the problem is that my paytm wallet is showing rs 0. But i book taxi using UBER, i m able to pay through paytm. But the wallet balance is showing Rs. 0.
as i tried calling to customer care so many times but I am not able to contact customer care. Paytm is as we all know is very good brand in market and everybody is using it now a days. But unavailability through customer care is something very cheap activity by paytm.
Also i want my reply at the earliest. I dont want any delay from your side as it is now already too late.
Also i am attaching a screenshot of the email, of the transaction done on dec 5th 2016.

I don't get my mizuno shoes I ordered 27 Nov. I also got dilevery date by msm date was 3rd Dec. To 6 Dec if I will not get my shoes till tomorrow I will claim on Paytm.

Dear, Paytm Team.

Today i am very disappoint with your services and my paytm account number is [protected]...I am your very old customer and i shared your application to most of my Friends also...
But today i am facing very bad experience with you, i have tried to make the payment today of Rs, 6100 (95 already in wallet) from my and my payment was deducted from my wallet but payment not done...and i tried to multiple times to connect with you but team you was not responding also...

so that its my humble request to you please refund me back my amount of Rs.6005 as soon as possible...

Regards,
Kajal Rohira

After my repeated reminders facing recharge problem I Requested for refund but no response pl see as a Senior Citizen I am facing problem in ride through Uber PayTm
I have mailed so many times for problem facing by me but Uber told contact PayTm and PayTM is not responding of my mail
Pl refund pm refund pl arrange refund pl arrange refund pl arrange refund pl arrange refund pl arrange refund pl arrange refund pl arrange refund pl arrange refund pl arrange refund pl arrange refund pl arrange refund pl arrange refund pl arrange refund pl arrange refund