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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 659

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N
Niishuu
from Noida, Uttar Pradesh
Aug 15, 2016
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Address: 201301
Website: Paytm

I add 600rs and a week has come i cannot recive my cash back tell yet when ever i reachare from paytm i cannot recive cash back i have complain earler also no solution come abouy my problem my register mobile n. O is [protected]
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    A
    Anilkumar405
    from Mumbai, Maharashtra
    Aug 15, 2016
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    Address: Mandi, Himachal Pradesh, 175001
    Website: paytm.com

    Sir,
    my id is [protected]@gmail.com And Order num. [protected] After12 days no refund my money.
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      A
      Armaan1107
      from Delhi, Delhi
      Aug 14, 2016
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      Address: New Delhi, Delhi, 110059
      Website: www.paytm.com

      Paytm Wallet, I added my credit card in paytm to transfer money to my account from credit card, but by mistake I entered last digit of the account number as wrong the money was credited to a wrong account. Is there a way that money can be reverted back to my paytm wallet. I called your customer care also but they asked me to raise a querry here. please do something if possible. transaction id for the same is [protected]
      Hi Team,

      On 17th June I placed an order, amt 890/- trasanction failed however money debited from credit card, I haven't received the amount reversed.

      Unable to contact the toll free number and provided number on Site.

      Multiple e mail shared to Paytm care no response, please help.
      ON 18/07/2016 i have cancelled this item, but still am not getting my money in bnk account, please refund it,
      Hi ia m anusha,
      i am having an account with patym now i am not able to access bcz when ever i aM TRYING TO do any transaction its showing blocked with your bank
      as i checked with my bank my card is active. its really URGENT VERY URGENT

      HELP ME AS SOON AS POSSIBLE.
      call me as sooon as possible
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        K
        klgf
        Aug 14, 2016
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        Address: Howrah, West Bengal, 711103

        Dear sir
        I have requested paytm to revert the amount sent wrongly to [protected].
        And after it was sent I called to that number to revert me back money and it was not picked and request made through paytm app to send money which was declined. I am completely helpless as I transferred amount from paytm wallet not from Bank.. No chance of stopping transaction from Bank. Paytm needs to be active and get my money back from that person. No person has right to use the amount which was placed in his account wrongfully. It's illegal.
        Paytm need to respond and got t my money back.
        I am disappointed as I got no reply yet. It's an issue to be dealt early.

        Transaction details: which need to be cancelled and amount to be reverted.

        To : prakash
        Mobile number: [protected] (no one picks the call but declines my request in paytm for getting cash back)

        Paytm wallet Txn ID : [protected]
        Amount to be paid back: ₹1000
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          M
          Mohammad Aurif
          from Banswara, Rajasthan
          Aug 14, 2016
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          Address: New Delhi, Delhi, 110025
          Website: Paytm app

          Hi Sir,
          I was suppose to get 251 full talktime on recharge of 251 as per paytm offer. But i only get Rs.1 talktime. So please revert me back full talk time of 251. Order number is : [protected].
          Secondly, Paytm have deducted rs 128 and 109 from my wallet. I am also attaching the snapshot of it for further reference.

          Please do the needful asap.
          Aug 14, 2016
          Updated by Mohammad Aurif
          Hi Sir,
          I was suppose to get 251 full talktime on recharge of 251 as per paytm offer. But i only get Rs.1 talktime. So please revert me back full talk time of 251. Order number is : [protected].
          Secondly, Paytm have deducted rs 128 and 109 from my wallet. I am also attaching the snapshot of it for further reference.

          Please do the needful asap.
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            S
            Suhanu
            from Phagwara, Punjab
            Aug 14, 2016
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            Address: Bangalore, Karnataka, 144/533
            Website: www.paytm.com

            Hello, an amount of ₹1748 was requested to be transfered in my bank account named Suhani Takkar. And the amount has been deducted from the depositer's account but i cannot see the amount in my bank account. Is it a fraud or some irresponsibility from ur side. The transaction id is #[protected] description is Sneakers(tahiya) amount is ₹1748 transfered by Tahiya khan. And my account name is State bank of india, account holder name is Suhani Takkar IFSC code is SBIN0005075. Account number is[protected]. Kindly chek y i have not received the money. I[censored] wish i can also send the screenshot for the succesful transaction along with transaction id. Revert back soon
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              S
              sonu2903
              from Delhi, Delhi
              Aug 14, 2016
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              Address: Pune, Maharashtra, 411005
              Website: paytm

              I purchase this product, but i dont like this due colour deffect in this
              so i want to return this order
              i post query manhtimes and contact by no but no reply for me
              most bad thing is that u can't contact the paytm assisstent
              i dislike the service of paytm
              if my problem not solve in 2 days i will register a complain FIR in police station
              plz do it soon
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                R
                Rohitvermachd32
                from Shimla, Himachal Pradesh
                Aug 14, 2016
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                Money debited from paytm wallet but money not transferred to my bank (9646667776)

                Address: Chandigarh, Punjab, 160017
                Website: www.paytm.com

                After so much of complaints on email. I'm writing about paytm.. My money from paytm wallet debited but not yet transferred to my bank. It's been 4 days now no one is ready to help on this. I'm going to consumer court if my money not refund to wallet or transfer to my bank account. Paytm was never did this before to me like this. And the guys on email said it will take 80 hrs to address your issue.
                How can you hold customer's money...
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                P
                Pratik Badkul
                from Bengaluru, Karnataka
                Aug 14, 2016
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                Address: 560043
                Website: www.paytm.com

                Hi I recharged with rs 54 to my idea mobile [protected] but I have not received the money . kindly check and let me know. My account mobile no for your tracking is [protected]. Screen shot attached Pratik Badkul
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                  S
                  Sonuudit
                  from Mumbai, Maharashtra
                  Aug 13, 2016
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                  Address: Dibrugarh, Assam, 786001

                  I have ordered two dresses from paytm which was returned already. I have complained many times but my problem is not solve till now.
                  Paytm order no. [protected]
                  Paytm order no. [protected]
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                    B
                    Babu Sp
                    from Gurgaon, Haryana
                    Aug 13, 2016
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                    Address: Bangalore, Karnataka, 560114

                    Hi,

                    This is babu s p, I am ordering for a micromax a092 mobile phone. But the shipping address is not getting, kindly solve this problem, what I have to do? The address which I added is ...

                    Babu s p
                    #17, 1st main, 3rd cross, near gov school, marappa garden, nyanappanahalli, beguru, Bangalore- 560114
                    Mob: [protected]
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                      A
                      anildatania
                      from Mumbai, Maharashtra
                      Aug 13, 2016
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                      Address: 380063
                      Website: paytm

                      Cash back of 15% still not received.

                      Dear sir,

                      I feel extremely sorry to inform you that one week has been passed after delivery of power bank, i hae not received cash back as mentioned.

                      I am your esteemed customer and reqularly use our app forr transaction.
                      I also want to buy external hard disk which is already in queue of my wish list.
                      Every time i reced cash back but this time due to any problams cash back is not received. Instead of 24 hours of delivery.

                      Pl. See inthis matters and try to credit cash back as early as possible.


                      With regards,

                      Anil a datania & co.
                      Chartered accountants

                      Anil a datania
                      F. C. A.
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                        2
                        2010gatm
                        from Delhi, Delhi
                        Aug 13, 2016
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                        Website: paytm

                        I have loss my sim card so i cannot recieve otp .How i
                        Login my paytm account
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                          M
                          manishdedhia21
                          from Mumbai, Maharashtra
                          Aug 13, 2016
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                          Website: www.paytm.com

                          Without my permission my money is deducted from my paytm wallet... This is breach of trust... And now not returning me... Since more than 20 days...

                          They are saying k i have outstanding amount with uber for september 2015 and for that they have deducted my rs.255 from my wallet and make my wallet empty... It means if i had rs.2, 000 in my wallet then they will deducted rs.2, 000.

                          There is no outstanding with uber... And uber had never contacted me for said false outstanding... I unable to understand how paytm directly without customers permission deduct the money...

                          Is paytm agent o[censored]ber???... No value of customer...

                          I have mentally harassed by this act of paytm...
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                            S
                            surinder pal mehta
                            from Garhshankar, Punjab
                            Aug 13, 2016
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                            Address: Hoshiarpur, Punjab, 146001

                            Trs no [protected] for re 764/- credit for all phone [protected] dated 23/07/2016 not credited.my bank acc debited on 23/7/2016. Provide my order placed thru mob [protected]
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                              M
                              Manojkumar9095
                              from Delhi, Delhi
                              Aug 13, 2016
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                              Address: 147001
                              Website: paytm.com

                              Hi,

                              i had online bought WD Elements (WDBUZG0010BBK) 1 TB Portable External Hard Drive (Black) from PAYTM website, and my order number [protected].

                              As per site they will be accept return and refund if product is damaged and not working within 7 days.

                              i get damaged product and not properly working and i was file return request between 7 days, now the customer care of PAYTM not accepting my return request.

                              can you please sort it.

                              thanks you
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                                M
                                Mary Shantal Aswez
                                from Hyderabad, Telangana
                                Aug 13, 2016
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                                Address: Ernakulam, Kerala, 682504
                                Website: Pay TM

                                I have ordered Trendy fashion sling bag from Pay TM and paid the price plus its delivery charges on July 29th. And the estimated delivery date shown was August 7. But i didn't get the product delivered and when i tracked the order, the product reached the Gati corriers on August 5th. I gave a call to the concerned corriers but they were saying like the product have not yet reached there and even if the product reached there they dont have door delivery. But Pay Tm have alredy deducted delivery charges from me. I received a message today morning (13/8/2016) that the product has been retured to the seller and money has been refunded as the customer was not availbale.I am really annoyed and disappointed and will surely tell my friends not to buy anything from Pay TM.
                                I am 99.99% sure that the problem is with (dur)GATI coriers. I have same experience with amazon orders. Amazon is very prompt in service, when they send items via speed post, we get it by 3-4 days with normal delivery. But when they send it via gati corier, they takes abnormal delay(min. 1 month).
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                                  papu1234
                                  from Kolkata, West Bengal
                                  Aug 13, 2016
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                                  Address: 712136

                                  You have given promocode for add money but you dont allow me to use it. It expirewithin 30min. Why are you making cheat to people you should give atleast 1day to reddem it. Ridiculous
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                                    D
                                    digam
                                    from Mumbai, Maharashtra
                                    Aug 12, 2016
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                                    Address: Pune, Maharashtra, 411001
                                    Website: product not received

                                    Don’t Buy anything From Paytm,
                                    I Have ordered Basics Blue Cotton Formal Shirt Order NO [protected] dated on 14 july 2016 .amount of RS. 1040.
                                    I was shocked When I got empty poly pouch . I immidiatly raised a return request on their website.
                                    And marked thereason empty pouch received. Since nobdy called fro this concern from 18 july 2016 .
                                    I again checked on theie website and I was again shocked to see that my return request rejected.
                                    4 week passed There was no update regarding the same and stil they are not able to resolve this issue, which shows their dedication towards the work and customer satisfaction .
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                                      Ajaybaby
                                      from Bengaluru, Karnataka
                                      Aug 13, 2016
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                                      Address: Pathankot, Punjab, 145001
                                      Website: www.paytm.com

                                      Online order the mobile but i am not satisfied for mobile the cancel the the order but, not for back the refund this is mobile model Lenovo Vibe K5 (Black) and Order No :[protected], i am three time complaint but ignore, please back the refund my paytm wallet, thanking you, please mare refund mujhe jaldi bapis kr de, many 5 day se onile complaints kr rhe hu, pr koi jabab nhi mal rhe please mujhe mare refunde bapis jaldi cheya,
                                      Aug 12, 2016
                                      Updated by Ajaybaby
                                      Online order the mobile but i am not satisfied for mobile the cancel the the order but, not for back the refund this is mobile model Lenovo Vibe K5 (Black) and Order No :[protected], i am three time complaint but ignore, please back the refund my paytm wallet, thanking you,
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