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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 659

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@
@jhon
from Sonipat, Haryana
Aug 16, 2016
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Address: Sonipat, Haryana, 131001
Website: paytm.com

I recharge 12 august rs.788.8/- my o. b. c bank. bank amount less for paytm recharge but paytm is not add this money. this recharge is failed but amount was minus in bank. check this and transfer this money my bank account or paytm.
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    G
    gprasad888
    from New Delhi, Delhi
    Aug 16, 2016
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    Address: New Delhi, Delhi, 110092
    Website: Yes

    I had paid my electricity bill through paytm on 12 of august 2016. My order no is. [protected] i had paid rs 860 as my electricity bill. The amount got deducted from my bank a/c but later paytm showed that transaction failed and money refund has been initiated. Till date i. E. 15/8/2106, i have not received my refund. My emails to paytm are getting unanswered.

    Thanks & regards

    Ganesh prasad
    Aug 16, 2016
    Updated by gprasad888
    I had paid my electricity bill through paytm on 12 of august 2016. My order no is. [protected] i had paid rs 860 as my electricity bill. The amount got deducted from my bank a/c but later paytm showed that transaction failed and money refund has been initiated. Till date i. E. 15/8/2106, i have not received my refund.
    did you get back ur money ?
    gprasad888's [Complaint's author] reply, Aug 16, 2016
    No
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      C
      chintan12369
      from Vapi, Gujarat
      Aug 16, 2016
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      Address: Valsad, Gujarat, 396191
      Website: paytm

      Date of invoice - 04/08/16
      Order no - [protected].
      Register no - +91 [protected]
      I received my oppo f1 on 08/08/2016 in dead condition, i tried to call customer service but coudent talked with paytm, then i mailed you many times also given all details and attachments but there is no responce from your side, i also called to seller but he is also not able to help me and he is dint want to do business with you as per he said. I requsted to you 20 times in mail to call me and listen my problem but there is no responce from your side from 9 days. Plz help me plz call me on my number. My 16000 is blocked even i cant use mobile.
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        R
        Raghunath Bishnoi
        Aug 16, 2016
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        Address: Mumbai City, Maharashtra, 400004

        I had recharge rs 557 to my airtel mobile no. [protected] through sbi bank debit card using paytm site and i get no confirmation massage from paytm site
        I would be glad it takers some action against paytm
        Aug 16, 2016
        Updated by Raghunath Bishnoi
        I had recharge Rs 557 to my airtel mobile no. [protected] through SBI bank Debit card using paytm site and i get no confirmation massage from paytm site
        I would be glad it takers some action against paytm
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          P
          Poornimapraveen
          from Thiruvananthapuram, Kerala
          Aug 16, 2016
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          Address: Kanpur, Uttar Pradesh, 208001
          Website: Paytm

          I have ordered for a denim shirt of order id [protected] worth rs 1049 on 17 july and got delivered on 27th july. The size was not ok and i asked for return or refund. I returned it on 1st august through professioanl couriers and cn no is 4504121. On aug 13 i got a mail saying the request has been rejected because i item has been delivered to them after 15days. I mailed them the receipt showing the date and retails and they told they will refund it with 48 hrs. Till now i didnt get any reply from their side. When i checked with professioanl couries the item reached kanpur on 4th august.
          Aug 22, 2016
          Updated by Poornimapraveen
          I again got the same mail saying that they will initiate a refund once they receive the product.Then I contacted the courier service to get the copy of signed recipet to know if the merchant have received the product. After checking they told me they they didnt accept it and returned it back to my address. But till now I havn't received the procduct or any email from their side saying they have returned my product or any tracking details.Every time I contact them they reply me saying they will refund once they receive the product.Kindly take necessary action.
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            S
            Sankar Debnath
            from Pune, Maharashtra
            Aug 16, 2016
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            Address: 700101
            Website: paytm.com/paytmwallet

            Transferred to bankpaytm cash txn id [protected]-08-12 06:33:50 pm
            The amount transferred is not yet received my by bank.
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              U
              ujjal das
              from Kolkata, West Bengal
              Aug 16, 2016
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              Address: Kolkata, West Bengal, 700023
              Website: paytm.com

              I recharge 10 august rs.1000/- my united bank of india bank. Bank amount less for paytm recharge but paytm is not add this money. This recharge is failed but amount was minus in bank. Check this and transfer this money my bank account or paytm.
              Aug 11, 2016
              speedanbu's response
              [protected]@gmail.com Paytm reacharge (sun direct Rs 149) not reacharge. in process 48 hours. paytm help centre call [protected] not responsble plese help me
              Paytm reacharge (sun direct Rs 149) not reacharge. in process 48 hours. paytm help centre call [protected] not responsble plese help me
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                V
                Vicky Gowda
                from Bengaluru, Karnataka
                Aug 16, 2016
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                Address: 560045
                Website: paytm

                I have made a electric bill payment for commercial place, because of this paytm never made a payment to the bescom and they disconnected the power for our commercial place and it create a big new sense, just to get the connection back. And i am mailing the customer care past 2 weeks tat i need a call back. These bloody people are sending only an automatic emails and i don't see any professional customer service. I am going to file this case and make a big issue, so that others won't face this problem.
                I forget my passward. i have problem to open my account. plz call me [protected]
                Yes i am facing same problem for paying electric bill payment and they transfer in my wallet and after my wallet balance also nil. they dosn't have customer care name i email but they did not give any answer.
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                  R
                  rajnikanth18
                  from Hyderabad, Telangana
                  Aug 16, 2016
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                  Address: 500082
                  Website: PayTM Mobile Solutions

                  I have recharged my mobile of rs. 180 through paytm!
                  Order no is[protected] @ 8:57 pm, jul 30 2016

                  It is saying "status shows successful but recharge not received" but i did not get recharged, i am trying you to contact toll free number customer service, but it takes long time to discuss and in middle it suddenly got disconnected.

                  Even https://paytm.com/care/ is not useful, unable to submit, entered all fields and trying to submit but it was not submitting at all.

                  Please do the needful
                  Aug 16, 2016
                  Updated by rajnikanth18
                  I have recharged my payment of Rs. 180 through Paytm !
                  Order No is[protected] @ 8:57 pm, Jul 30 2016

                  but I did not get recharged, I am trying you to contact but no use

                  even https://paytm.com/care/ is not useful, unable to submit, and trying to call customer service, but it takes long time to discuss and in middle it suddenly got disconnected.

                  Please do needful.
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                    T
                    Talib Murtaza
                    Aug 18, 2016
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                    My vodafone (Kolkata) no [protected].
                    I was suppose to recharge unlimited 2g monthly pack. I found the same in paytm "browse plan" option worth rs - 249/- but after recharge i got 650 local calls which i don't need. I even mailed my complaint to paytm but they didn't reply and it has been two days.
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                      T
                      Tushar Chugh
                      from New Delhi, Delhi
                      Aug 16, 2016
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                      Resolved

                      Address: Gautam Buddh Nagar, Uttar Pradesh, 132103
                      Website: paytm.com

                      Hi sir and mam i already following up with the paytm for my order id-[protected] of iphone 6s they provide me the phone wd missing charger and earphones and they are not able to give me the accessory or amount for this i called around 90 times from that till now, its been long 4 months ago and my patience is just all over now, what to do please tell

                      tushar chugh
                      [protected]
                      Aug 16, 2016
                      Complaint marked as Resolved 
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                        V
                        vkskhursheed
                        from Noida, Uttar Pradesh
                        Aug 15, 2016
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 110019
                        Website: www.customercomplaint.in

                        Today, the following transactions took place in which i was enticed to give my debit card details to a man who identified him as ravi sharma, an employee of sbi, bandra, bombay:
                        1. [protected] for rs. 9880
                        2. [protected] for rs. 9985
                        3. [protected] for rs. 9985
                        4. [protected] for rs. 9989
                        5. [protected] for rs. 9947
                        I have already filed a complaint at police station, chittaranjan park, new delhi 110 019.
                        I need your help in this regard.
                        Aug 15, 2016
                        Updated by vkskhursheed
                        I shall be looking forward to hearing from you. Thanks.
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                          M
                          mukeshkakkad
                          from Rajkot, Gujarat
                          Aug 15, 2016
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                          Address: Bhavnagar, Gujarat, 364001
                          Website: paytm.com

                          I have made a electricity bill payment of paschim gujarat vij co. ltd of rs. 2400 on 07 — 08-2016 with operator ref. no. ptm [protected].
                          My paschim gujarat vij consumer no. [protected].
                          My mobile no. [protected]
                          I am mukeshkumar kakkad
                          I have not received confirmation message from paschim gujarat vij co ltd that they have received my message
                          Tomorrow is the last day of payment the bill
                          Please inform me immediately that the payment has reached to the paschim gujarat vij co ltd or not
                          Thanking you
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                            kuldeepak walia
                            from Rajkot, Gujarat
                            Aug 15, 2016
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                            Address: Vadodara, Gujarat
                            Website: PAYTM.COM

                            I have purchased a set of mosquito repellent before 8 days. It was delivered before 4 days.. Yesterday i pluged both the mosquito repellent one by one to use them but both of the mosquito repellents were defective.

                            Now i want to replace both the mosquito repellents.. Kindly let me know the procedure to replace them.. Kindly do the needful in the matter and oblige.

                            Thanking you,
                            Yours faithfully,
                            Kuldeepak walia
                            [protected]
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                              A
                              Ankursa
                              from Patna, Bihar
                              Aug 15, 2016
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                              Address: Meerut, Uttar Pradesh, 250002

                              Hello sir,

                              I have used paytm mobile service to pay my bill. An amount of rs 350 was deducted from my account on 10/04/2016 and bill was not paid. I thought it would be automatically refunded but, till date it is not. I have made a complaint earlier also but i could not see any action.

                              Kindly look into this matter. I ought to be heard soon from you.

                              Thanks
                              With regards
                              Ankur sachdeva
                              [protected]
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                                S
                                sharnagat singh
                                from Hoshiarpur, Punjab
                                Aug 15, 2016
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                                I received a call on 2nd may 2015 wherein caller claimed to be a part of sbi staff and asked for my sbi details, on the very same day it debited rs 8938 from my sbi credit card. I tried to call on that no. Again but it was not reachable, after that i complainted to sbi credir cards for the same but results are not fruitful, transaction is in the favour of shoppingmantrapaytm. Kindly help me in getting that amount refund. I am having details of this transaction in my credit card statement.
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                                  Vickyrawat
                                  from Noida, Uttar Pradesh
                                  Aug 15, 2016
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                                  Address: Ghaziabad, Uttar Pradesh, 201204
                                  Website: Paytm.com

                                  Recharge pending before 5 days ago but not success at right now its a 100 rs recharge
                                  Aug 15, 2016
                                  Updated by Vickyrawat
                                  Take quick action
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                                    veer3090
                                    from Chennai, Tamil Nadu
                                    Aug 15, 2016
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                                    Address: 603103
                                    Website: www.paytm.com

                                    I have recharged as "58" for 40p/min, and I have got 3g offer. they are responsible for what are they are providing information on your website I am not responsible for this wrong recharge either they should refund the amount or talk with operator, I am customer not customer care.

                                    I don't know why you are showing the details which are totally wrong!!!
                                    I paid from paytm my electricity bill on 20.7.16
                                    but it still showing as pending.


                                    kindly give my money back
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                                      Rini Nayak
                                      from Noida, Uttar Pradesh
                                      Aug 15, 2016
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: Paytm

                                      Order no.- [protected]
                                      The order has been cancelled by the receiver for the "ferns and petals thoughtful sentiments flowers bouquet" the order has been placed through paytm.
                                      Order date - 22nd july
                                      I received the call from ferns and petals that the amount will be refunded back to my wallet. But its almost 2 weeks i have not received. Please do update me.
                                      I have already return of product American tourister back pack order no [protected] in your seller address but do not returned charge in my wallet so please give my return amount immediately.
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                                        strworld
                                        from Kolkata, West Bengal
                                        Aug 15, 2016
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh
                                        Website: www.paytm.com

                                        I had paid my electricity bill through paytm on 3rd of august 2016. My order no is. [protected] and dc transaction no. Is [protected]. I had paid rs 1330 as my electricity bill. The amount got deducted from my bank a/c but later paytm showed that transaction failed and money refund has been initiated. Till date i. E. 15/8/2106, i have not received my refund. My emails to paytm are getting unanswered.
                                        As per there discussion with me i even sent the copy of my bank statement, but still got no reply. The only thing they keep providing me is ticket no.
                                        Wallets ballance not show to seven days
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