PayTM Mobile Solutions Complaints & Reviews

Where is my product i was really bad experience with paytm & safexpress i want my feedback last 4 date still no update from both side paytm&safexpress kindly update my order status & pls initiate the call pls help for giving me a product

My order id #[protected] | date sun, 19 jun 2016
Safexpress way bill no 81772122
My delievery address :- zaid siddique 401 4th floor aftab palace dargah road amrut nagar near goodluck...

Dear service provider on 27 June-2016.I tried to add money in paytm wallet, money was deducted from my bank but not added in wallet.I have raised my ticket two times but no response given by service provider.detail are given below
My bank transaction id is [protected].
Amount 500rps.
Paytm id Name Shama parveen.
contact no [protected].
1st ticket id [protected]LU8YPAA1.
2ND ticket id [protected]LijE8aaj....

Dear sir/ma'am,

I have recharge wrong number from paytm but i had raised the complaint immediately and they are not refunding my amount. From last 2 days i'm trying to contact with paytm through mail and number but they are responding. Please help me in this.

Please find the details belows :-

Transaction receipt
Order no: #[protected]
Operator reference no: #[protected]
Wed...

Dear team,

I have done payment of bill for airtel number [protected] of Rs 655/- on 05 April 2016 against reference number [protected] but the same was not credited to this number.

I have logged the complaint to paytm care against ticket id number 1368509 and paytm reverted to check with airtel team, I have checked with airtel team and Airtel has not received any type of amount.
I have logged complaint...

Hi all,

I have bought apollo tyres from paytm. it got damaged in 3 months then i contact the service centre.

The service centre agreed for replace the tyre but i bought in paytm so they cant do it.

Then immediately i contacted paytm support they taken more than one month and provided a warranty card.

I visited again apollo service centre to claim the warranty then i come to know...

I had recently ordered a Skyline vi 7022 2 Slice Pop Up Toaster (White) in paytm and paid through paytm cash. The Order No. is [protected]. But in the product received I found that the lid for the toaster was missing. I ordered that product specifically because it has got a lid.

I immediately raised a return request (on 22nd June, 2016) but there was no prompt response till 29th June, 2016. A series of mails were exchanged between...

Please refer below mail from paytm customer care. My money was debited, but the transaction was not successful. Paytm customer care said they will check and come back in 24 hours, but it is almost 20+ days, still no response.

Jun 4, 2016 2:15 am, "paytm care" wrote:


Hello vijay,

We understand that your transaction at "irctc uts" against order id [protected] was not successful. However,...

I orederd a mobile phone on 25 th June. Till now it has not been dispatched. I am really frustrated. I have sent at least ten emails but their response is just typical. I have lost so much mobile money to contact them but not succeeded. My money is with them. I can't do anything except sit and tear my hair. In this age does it take six days to just dispatch an item? Mind you, it has not been dispatched yet. So when they are going to dispatch...

Dear all,


I had transfer 3000 from my cc to my paytm wallet then my money got debited while transferring money from paytm wallet to my bank.


Dont cheat customer like this. Will never trust you again. Thank you. I want


What you have written that 100% fraud.

Now they have reverted me with the below mail.

"we have checked and validated that we...

I ordered one material from paytm on 18.06.2016.0n 23.06.2016 system showing material delivered.but actually material not received by me or my other family member.i talk to paytm.but he say problem will be under analysis.he say same thing last one week.but problem is still.paytm customercare person also not reply.please solve my problem....

Refrence 1 paytm order no [protected]
Reference 2 paytm shipment no [protected]
Reference 3 xpressbees courier awb[protected]
I had ordered two products sku hz202 spun candle and sku hz146 water purifier tap faucet from paytm website. Out of this they have delivered the product sku hz146 and sku hz202 is yet to deliver. But in the invoice it contains invoice for both the products. By receiving the product i had the doubt...

After constant reminder through emails and various wallet details the company's customer care is not responding to any emails . Only genartion of various ticket no is there without any further updates

Please look into the matter at the earliest otherwise some strict action needs to be taken against the company in the consumer forum.

The amount involved is Rs 2099...

Krishna Lace
Contact no. [protected]
[protected]...

My bank account debited with 48 rs which i didn't receive in my payment wallet[protected]...

I booked quantum mouse which caused around 300-400 INR
Color i booked silver they send me black then i make a complaint to return this product from last 20 days i am chasing these duffer paytm portal guys by calling but they always says wait for 24-48 hours only so i want my money back...

I booked an indigo air ticket from varanasi to new delhi using paytm. The paytm application asked me to pay rs 1 to confirm the booking which i did using my debit card. I even waited on the app for a pop-up to pay the required amount which was rs 2695. But to my surprise i received the confirmation email with a valid pnr from the paytm and also the attached flight ticket in the e-mail.

I even contacted the airlines and they...

On 29/06/2016, i have received a fake call claiming that they are calling from CITI Bank to redeem my expired reward points. They have used my citi credit card no for two transactions as 5000 rupees from paytm mobile solutions at 4.02 pm and 4.05pm on 29/06/2016. My bank needs cancellation proof from you to proceed further.

I want you to dishonor this transaction as this totally happened without my knowledge.

Please...

On 26/06/2016, i have received a fake call claiming that they are calling from hdfc to redeem my expired reward points. They have used my hdfc credit card nfor rs.9999 from paytm mobile solutions at 4.27 pm on 26/06/2016. My bank needs cancellation proof from you to proceed further.

I want you to dishonor this transaction as this totally happened without my knowledge....

I requested for wallet upgrade on 9th june. According to my friends opinion its takes around 7 days for the process. But no paytm executive called me to collect documents.
I logged complaint at paytm care through email on 17th june. Paytm replied me (Ref :[protected] that they will crosscheck with vender and will arrange call.
Still i haven't received any call for document collection from paytm.
They also told me i can...

Myself Dr Raeesh
Rustam food Pvt Ltd
E-28 UPSIDC Industrial area Site 1
Unnao -209801
Mobile-[protected]
Booked woodland Brown Nubuk sandal on[protected] time 08:38 pm via paytm my order no-one[protected] and transaction no-[protected]. This item send by Aramex shipment no #[protected] and delivery date show[protected].This item not delivered me and no any call on mobile by Aramex courier agent unnao...