Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 686

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Visundev Prasad
from Mumbai, Maharashtra
Jul 4, 2016
Report
Copy

Address: Mumbai City, Maharashtra, 400079
Website: paytm

Jb humlog koi bhi product ka shipping charges paid krte h to address right hone pe bhi koi bhi product ghar pe kyu nhi aata wohe product agar flipkart se order krte h to proper ghar pe deke jaata h pr aaka paytm ki ye shipping bhut bekar h jo customer ko ghar se bulati h ki yahaan pe apka prodect aaya h leke jawo...kyu aisa hota h hume jwaab chahiye
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    vasanth raigur
    from Chennai, Tamil Nadu
    Jul 4, 2016
    Report
    Copy

    Address: 600007
    Website: www.paytm.com

    I have order many product and received only first product Order ID #[protected] that also not what they show in picture is totally cheap product if your company do like this then please cancel my all order and refund me your company TOLL FREE NUMBER ALSO NO ONE ANSWER NO HELP LINE MAIL ID coz we paid before so you can send what ever you want
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      guru.venkat
      from Hyderabad, Telangana
      Jul 4, 2016
      Report
      Copy

      Yesterday two payments had taken place through my sbi card ending with last 4 digits 2161 and by details thro' mobile [protected].
      There were two payments of Rs.4996 and Rs.4990.
      The intruder 's mobile is [protected].
      The transactions taken place at 13:13 and 13:16

      Kindly cancel the transactions and arrange to get credit of the same.
      Please do the needful,

      Venkataraman
      I had ordered a pair of shoes and instead i received a pair of slippers and that too of much less value. i even requested for a return pick up but no response from them.
      I got a call from sbi card that person had taken my personal details and done misuse of credit card on paytm.
      payments had taken place through my sbi card ending with last 4 digits 2716 and by details thro' mobile [protected].
      There was payment of Rs.4999..
      The intruder 's mobile is [protected].
      Name - Sourabh sharma
      The transactions taken place at 3.30pm

      Kindly cancel the transactions and arrange to get credit of the same.
      Please do the needful,

      J.B.Patil (Pune)
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rashidali15
        Jul 4, 2016
        Report
        Copy

        Address: Gautam Buddh Nagar, Uttar Pradesh
        Website: paytm.com

        Wallet id : [protected]

        on 23 june i requested to return money to my bank account which i got in paytm wallet after refund.
        649 rupees still not transferred to my account . i have wasted a lot of time in emailing and writng to care but none is being done.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Priyarani228
          from Kolkata, West Bengal
          Jul 4, 2016
          Report
          Copy

          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
          Website: Paytm.com

          Order ID: [protected] Dt: 30.06.16
          I ordered Lenovo K3 Note with a payment of Rs.9820. After 5 days when the product has not been delivered i contact the courier partner.What i heard was shocking..the merchant denied to deliver the same. Now my questions: can a merchant do so without intimating customer? Next, how a reputed brand PAYTM is dealing with its valuable customer?Where is my money & who is using the public money for such a no. of days? It is nothing but cheating its customer...shame on you...
          I have recharged my video on d2h from paytm on 26june at 9:45.amount is debited from my account but recharge is not done.not happy with the service provided by the paytm
          I have purchased Apple mobile in Paytm and it was defective,

          return request was approved still money not refund

          Kindly solve this issue
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            hgfhkg
            from Almora, Uttarakhand
            Jul 4, 2016
            Report
            Copy

            Address: Pithoragarh, Uttarakhand, 262501
            Website: PAYTM

            Promo code new50 is not used but system is saysing this is already used
            my idea no is [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shashank Iyengar
              from Noida, Uttar Pradesh
              Jul 4, 2016
              Report
              Copy

              Address: 110096
              Website: paytym

              Hello, my name is shashank iyengar...
              I saw your advertisement of paytym, that in petrol pump also..we can pay the amount though your app "paytym"... thats good idea you have put on...bt,

              On the other side, uhh don't feel is it safe to use mobile phones on petrol pump ???...any tym, any day a accident can happen...
              Because, , you people must also..be knowing about the use mobile phone in petrol pump...which is not safe for us...
              So, pleazze go through my suggestion...
              More than 1 month ago, I added 600 rupees in my paytm wallet, through a bank account.
              The money from the bank account has been deducted, but I never received the money in my account.
              I am tired of waiting, and I have stopped using, paytm.
              I suggests others to do the same.
              I have purchased Weight gainer from PAYTM which does not effect on my body since using 30 Days.
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                mritunajy
                from Srinagar, Jammu and Kashmir
                Jul 3, 2016
                Report
                Copy

                My registered paytm number is : [protected]
                My registered email id is : [protected]@yahoo.com
                My idea number of J & K is : [protected]
                The problem I am facing is that I am not able to recharge my idea number through paytm. When I try to recharge .. It doesn't show J&K under the option of ' city ' hence no further process is done . Please resolve my problem asap.
                I just did a recharge which is not successful...help me with that
                Yesterday I have done recharge of 105
                On airtel ..but still not received any balance, n rs.105 has been debuted from my account..
                Pl. Reply
                I odred a maxima watch from t paytm portal...paymt pay through debit card..when i recived item it was fully dameged.strechings are opened.the upper most layer of the belt is damaged
                Paytm has make me wait for 1 week, than automatic refund has been done.
                I payed my bsnl landline bill payment on 27/06/2016 morning 11 'o' clock But till evening 7 "o" clock bill payment not paid on bsnl app
                Dear Customer,

                We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

                Thanks & Regards,
                Customer Care, Idea Cellular
                Dear Customer,

                As per your telecon with our customer service associate on 6th July 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

                Thanks & Regards,
                Customer Care, Idea Cellular
                  Try recharging your phone using the Bill Bachao app. This app provides all recharges including Idea, Airtel, Vodafone, Tata Docomo, etc. No matter which state you belong to, you can quickly recharge your phone using the Bill Bachao app or website. Also, the app is much better than other mobile recharge apps as it provides some additional useful features. It helps you track your phone usage on a daily basis and let your check your data balance. It even tracks the total amount of data you have consumed and gives you app-wise data usage details. Moreover, this app offers cashback benefits too. So every time you recharge your phone, some percent of the amount gets credited in your Bill Bachao wallet. This cashback can be used on the next transaction to earn some discount. The app can be used by postpaid users too. They can make their bill payments instantly and earn cashback too.You can download this app here - http://bit.ly/ormbb   
                Helpful
                2 other people found this review helpful
                2 found this helpful
                8 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  shashikant thakur
                  from Delhi, Delhi
                  Jul 3, 2016
                  Report
                  Copy

                  Address: Sonipat, Haryana, 131028

                  Dear service provide i have made my du admission fee through you but the amount debited from my account and college still not recieved that payment. today is last date transaction no is
                  03/07/2016 paytm mob/[protected]/[protected]/shashikant payment 8, 881.50


                  I have attached screen shot of account statement please do need full as soon as possibl
                  My name is Aryan Surana. I loaded my paytm wallet with Rs.1000 for the first time and after few days when I open the wallet, the money is gone. Shows Paytm wallet Rs.00. And also shows No paytm transactions involved. This is real fraud. Highly shocked by such happenings and fraudulent activities.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Ashish Doorwar
                    from Gwalior, Madhya Pradesh
                    Jul 3, 2016
                    Report
                    Copy

                    Address: Gwalior, Madhya Pradesh, 474012
                    Website: paytm.com

                    I'm ashish doorwar and i'm very unhappy with paytm beacause i shop
                    Spy The North Face Black Sleeping Bag-Black and i didn't recived the parcel it goes back and till now i didn't get back my money till now. and for this shopping my order id was Your Order No is[protected] and i mailed too many times and till now my query isn't resolve so tell me how much will it to take get back my refund. this is my very bad experience with paytm i think on the basis of this purchase i never used paytm again.

                    and seller was on paytm for this product: Zacco India

                    orderID:- [protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      rickymathew
                      from Thiruvalla, Kerala
                      Jul 3, 2016
                      Report
                      Copy

                      Address: Pathanamthitta, Kerala, 689542
                      Website: paytm.com

                      I tried for a postpaid recharge amount of Rs 343.86 on July 3rd 2016. But idea declined the transaction and Paytm given a message like "We have refunded the amount to your Paytm wallet for your failed order".Why the hell is paytm adding that money to the wallet?That is a terribble trespassing into a consumer's right.Paytm always behaves like this.They always tries to add the failed transaction amount to their wallet.Customer must have the oiption that whether the money to be refunded back to the bank A/c or to the paytm wallet. I don't want my money in paytm wallet. I need it to be refunded in my own Bank A/c.
                      Dear Customer,

                      We regret the inconvenience. Please provide your Idea mobile number and alternate contact number so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

                      Thanks & Regards,
                      Customer Care, Idea Cellular
                      It' isn't about Idea .. But about PayTM.
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        md froskhan
                        Jul 3, 2016
                        Report
                        Copy

                        Address: Tirunelveli, Tamil Nadu

                        Yesterday i was recharge my no[protected] rs 299using paytm. but the recharge is failed .but my amount is taken from my account.so please refunt my amount. but i am contact you are helpline number. but not responsible one. so i am sent this complaint. so please proceed my complaint
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          akeel77
                          Jul 3, 2016
                          Report
                          Copy

                          Address: Mumbai City, Maharashtra, 400099
                          Website: paytm.com

                          On 31st May I have done recharge of 294 Rs but recharge was not done due to some technical problems but my money was deducted from my account. As per company requirement i have provided them the pdf copy of my account statement which clearly show that amount was transferred to them but they reply me they didn't receive any money from my transaction. I have contacted bank they also said the same thing amount was transferred.
                          Please help me in getting my money refund.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            azhar-786
                            from Hyderabad, Telangana
                            Jul 3, 2016
                            Report
                            Copy

                            Address: Hyderabad, Andhra Pradesh, 500084
                            Website: paytm.com

                            Hi..
                            My mobile sim is damaged and i am unable to login to paytm brcause it needs OTP to be submitted which will be delivered to the registered mobile no only which is [protected].i urgently need to login to my paytm acct.can i get any help or solution from your side.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shariq Maqbool
                              from Ramnagar, Uttar Pradesh
                              Jul 3, 2016
                              Report
                              Copy

                              Address: Gorakhpur, Uttar Pradesh, 273005

                              You executive is totally manner less and he has no knowledge, how to handle customer . He was saying to me we will not help talk to your bank . When i told i am also a banker and working with HDFC Bank and i know very well bank will never help as at there no any roll of bank, then he said you have to GO TO CONSUMER COURT, COURT WILL HELP. let me explain is it right way of talking to your customer. I had asked several time for his name and your corporate office address and he said every time ITS CONFIDENTIAL INFORMATION HE WILL NOT SHARE .I cant understand any staff name and any company's corporate office address HOW TO POSSISBLE ITS CONFIDENTIAL plz answer my points. If i will not receive sufficient answer i will write to your MD OR CEO. Waiting for your positive response. Several times marked mail registered complaint at customer help but no any resolution came. And also inform me what action taken by you for your executime whose suggested me you can go to consumes court.

                              E mail id : [protected]@gmail.com
                              Several times register complaint and send email but no any resolution came.
                              My Order All ready Cancelled and My Order Gold Spice Mobile Phone
                              Amount 1640 Bt Allready Pay This Paytm
                              bt My Order Not Refund
                              chek my Email Id
                              [protected]@gmail. com
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sanamrata
                                Jul 3, 2016
                                Report
                                Copy

                                Address: Kolhapur, Maharashtra

                                मेरे paytm account से मैने 49₹ का mobi. recharge kiya लेकिन recharge नही हुआ but मेरे account se 98 ₹ कम हुये।
                                my mobi. no. [protected]
                                email id. :[protected]@gmail.com
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  kd kumar
                                  from Delhi, Delhi
                                  Jul 3, 2016
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi, 110027
                                  Website: paytm

                                  I am sunil and I've paid my mobile bill at date 29th of June and my order no. Is [protected] and amount is 350 but my bill was not paid and amount is already deducted in my account. a msg is from paytm is that my refunded value is in my paytm wallet but I didn't found it
                                  And customer care was not picking up the call tell me what will I do for my cash refund ...
                                  For this time I had very bad experience by paytm
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    bandhish boss
                                    from Mumbai, Maharashtra
                                    Jul 3, 2016
                                    Report
                                    Copy

                                    Address: 625016

                                    Paytm has many recharge complaints why you doesn't take steps to stop these complaints.if any one recharge for urgent use this kind of refund answers are not much good so kindly take steps to stop these complaints I have many times face this complaints so this the last to use paytm here onwards I never use this application and never recommend any other people to use this application I totally hate this kind of application
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      kesharam dudi
                                      from Nokha, Rajasthan
                                      Jul 2, 2016
                                      Report
                                      Copy

                                      Address: Bikaner, Rajasthan
                                      Website: www.paytm.com

                                      Yah trastion id hai jo abhi tk hume prapt nhi hue hai
                                      Added to AccountPaytm Cash Txn ID [protected][protected]:22:18 AM
                                      -
                                      Rs 500
                                      FAILURE RETRY
                                      paytm_wallet
                                      Added to AccountPaytm Cash Txn ID [protected][protected]:18:47 AM
                                      -
                                      Rs 500
                                      FAILURE RETRY
                                      paytm_wallet
                                      Added to AccountPaytm Cash Txn ID [protected][protected]:11:00 AM
                                      -
                                      Rs 500
                                      FAILURE
                                      Jul 02, 2016
                                      Updated by kesharam dudi
                                      my registered mob. no. [protected]
                                      my mobile number registered [protected]
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        Z
                                        zubair3925
                                        Jul 2, 2016
                                        Report
                                        Copy

                                        Address: Raichur, Karnataka, 584101
                                        Website: paytm

                                        I purchased a product. From paytm. Order no is [protected]
                                        Item no [protected] raincoat, defected and irregular size is delivered to my address
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit