PayTM Mobile Solutions Complaints & Reviews

I orederd a mobile phone on 25 th June. Till now it has not been dispatched. I am really frustrated. I have sent at least ten emails but their response is just typical. I have lost so much mobile money to contact them but not succeeded. My money is with them. I can't do anything except sit and tear my hair. In this age does it take six days to just dispatch an item? Mind you, it has not been dispatched yet. So when they are going to dispatch is left to their mercy. I had thought I will celebrate eid with this new mobile and that's why I orederd it more than ten days in advance. My last few orders on paytm has faced numerous problems. One such order was returned without my knowledge. I had to order it again but it took more than 15 days to reach me whereas other sites like myntra, flipkart, amazon, jabong deliver within 4-5 days.
I can't trust paytm anymore. It has lost my faith.

Dear all,


I had transfer 3000 from my cc to my paytm wallet then my money got debited while transferring money from paytm wallet to my bank.


Dont cheat customer like this. Will never trust you again. Thank you. I want


What you have written that 100% fraud.

Now they have reverted me with the below mail.

"we have checked and validated that we...

I ordered one material from paytm on 18.06.2016.0n 23.06.2016 system showing material delivered.but actually material not received by me or my other family member.i talk to paytm.but he say problem will be under analysis.he say same thing last one week.but problem is still.paytm customercare person also not reply.please solve my problem.

Refrence 1 paytm order no [protected]
Reference 2 paytm shipment no [protected]
Reference 3 xpressbees courier awb[protected]
I had ordered two products sku hz202 spun candle and sku hz146 water purifier tap faucet from paytm website. Out of this they have delivered the product sku hz146 and sku hz202 is yet to deliver. But in the invoice it contains invoice for both the products. By receiving the product i had the doubt that it contains only one product and i discussed this with the courier delivery boy also. But he said the packet is in sealed condition and anything missing from inside sealed packet to be raised with paytm only. I agreed to the same and signed on the receipt. Now paytm is claiming that they have delivered both the product and showing the receipt as proof of receipt. The proof i have is the cover they have delivered one product to me. It is very small in size and the product they have not delivered to me is almost double the size of the packet i have. Photo of the packet enclosed.

After constant reminder through emails and various wallet details the company's customer care is not responding to any emails . Only genartion of various ticket no is there without any further updates

Please look into the matter at the earliest otherwise some strict action needs to be taken against the company in the consumer forum.

The amount involved is Rs 2099

Krishna Lace
Contact no. [protected]
[protected]

My bank account debited with 48 rs which i didn't receive in my payment wallet[protected]

I booked quantum mouse which caused around 300-400 INR
Color i booked silver they send me black then i make a complaint to return this product from last 20 days i am chasing these duffer paytm portal guys by calling but they always says wait for 24-48 hours only so i want my money back

I booked an indigo air ticket from varanasi to new delhi using paytm. The paytm application asked me to pay rs 1 to confirm the booking which i did using my debit card. I even waited on the app for a pop-up to pay the required amount which was rs 2695. But to my surprise i received the confirmation email with a valid pnr from the paytm and also the attached flight ticket in the e-mail.

I even contacted the airlines and they told me that the pnr is confirmed and they even sent me the confirmed ticket.

After about 6hrs, without any one contacting me from the paytm team, i received another e-mail from indigo that the pnr booking has been cancelled by the paytm.

Now am trying to contact paytm from a long time and they are not replying to any of my continuous sent e-mails.

This was my first time using paytm to make an important and urgent booking and they failed my expectations considerably. I would be giving a very bad feedback about the paytm.

Order number with paytm:-[protected]
My indigo airlines pnr:- ghqhub
Date of travel:- 6th july, 2016

On 29/06/2016, i have received a fake call claiming that they are calling from CITI Bank to redeem my expired reward points. They have used my citi credit card no for two transactions as 5000 rupees from paytm mobile solutions at 4.02 pm and 4.05pm on 29/06/2016. My bank needs cancellation proof from you to proceed further.

I want you to dishonor this transaction as this totally happened without my knowledge.

Please cancel those orders which is used my credit card.
My card detail : [protected]
Name : Ravi
Mobile No : [protected]
mail: [protected]@gmail.com

Awaiting for valuable response from you.

On 26/06/2016, i have received a fake call claiming that they are calling from hdfc to redeem my expired reward points. They have used my hdfc credit card nfor rs.9999 from paytm mobile solutions at 4.27 pm on 26/06/2016. My bank needs cancellation proof from you to proceed further.

I want you to dishonor this transaction as this totally happened without my knowledge.

I requested for wallet upgrade on 9th june. According to my friends opinion its takes around 7 days for the process. But no paytm executive called me to collect documents.
I logged complaint at paytm care through email on 17th june. Paytm replied me (Ref :[protected] that they will crosscheck with vender and will arrange call.
Still i haven't received any call for document collection from paytm.
They also told me i can re-apply for wallet upgrade for which i logged in but received message that "wallet upgrade request is received and will be upgraded soon" without re-applying. I notified paytm about this but there was no reply from paytm care.

20 days before i requested for wallet upgrade and now i am really frustrated due to such tratment from paytm and care.

Myself Dr Raeesh
Rustam food Pvt Ltd
E-28 UPSIDC Industrial area Site 1
Unnao -209801
Mobile-[protected]
Booked woodland Brown Nubuk sandal on[protected] time 08:38 pm via paytm my order no-one[protected] and transaction no-[protected]. This item send by Aramex shipment no #[protected] and delivery date show[protected].This item not delivered me and no any call on mobile by Aramex courier agent unnao

I have process recharge for Rs. 200/- through Paytm application and payment made through SBI net banking with transaction ID-IG0CGDRI06 on 29/06/2016 at 09:27AM to Idea Delhi mobile no-[protected]. An amount of Rs 200/- has been deducted from my SBI account but recharge is not being completed. My email ID is [protected]@gmail.com

Last day I transaction my money 1000rupees from paytm to bank but still pending. and there is no response from paytm. it was emergency and urgently that money. I emailed lot of times to paytm there is no response . and today I recharged my Mobile once it was failed 2nd time I recharged it was successful but they cut the money 2 times. there is no cash back.

I paid 99rs to my gaana app account (Nikhil. [protected]@live.com) on 21/06/2016 through paytm as my payment gateway. But the money has been deducted from my bank account and is not reflecting in my paytm account. I submit a photo proof of my corporation bank e-passbook. I had mailed them twice with the bank statement and they replied once asking me to send me the order details. But there is no order details as the transaction is not reflecting in my paytm account and only in my bank account. So i hereby submit the transaction screenshot and as a compensation i request you to refund me at least 500rs as my gaana account was unusable for more than a week. Also if you could check my previous orders. It is clear that paytm auto cancels my recharges above 500 and refunds me the amount to paytm account only after 3 or more days. Recharges are done on emergencies and that money is forced to use only through paytm. If they couldn't recharge my money on time. They should refund it to my bank account. Not to my paytm account after 3 or more days after a lot of complaints and calls to the customer care.

Hi i have bill payment on 21 june, 16 but unfortunately bill payment has not done & show the status "waiting for operator confirmation". After that i have mail to paytm team on 21 june, 23 june, 24 june, 27 june but not getting proper resolution. Also i have called up their toll free number which is payable inspite of that i have called up but the customer executive didn't know anything he said this is not my job this will be handle by email team only so you have to wait. Till date there is a same reply from email team.

I want to address this cheating and want help from you people to take strict action against them. May be they take lesson from this & not trying cheated any other people further.

This is my ticket number which is generated in the mail communication.

23 june[protected]
24 june[protected]
27 june[protected]
28 june-4.29pm[protected]

Kindly take strict action against him & try to revert my amount immediately as i need to pay electricity bill or in my bank account or paytm wallet.

Sir
My paytm account is temporary blocked, please sir my request is my account is unlocked sir user id and my mobile number registration at [protected].
Please sir my account open
My username makman thapa
Sir my email id no registration,
My paytm account mobile number to open my help you thanks...,...
Sir my paytm account balance lagbhag 4000rs sir mujhe aapna pura balance yaad nahi hai ser aap mera account open kar do

I recharged my tatasky connection on 26/6/2016 through paytm fir the amount of rs. 750. Payment from indian overseas bank has been made but it did not get recharge.. I hv a messege from bank that they made payment against paytm. So kindly refund my money. Its really very difficult for us to use paytm..
I recharged my tatasky connection on 26/6/2016 through paytm fir the amount of rs. 750. Payment from indian overseas bank has been made but it did not get recharge.. I hv a messege from bank that they made payment against paytm. So kindly refund my money. Its really very difficult for us to use paytm
I recharged my tatasky connection on 26/6/2016 through paytm fir the amount of rs. 750. Payment from indian overseas bank has been made but it did not get recharge.. I hv a messege from bank that they made payment against paytm. So kindly refund my money. Its really very difficult for us to use paytm

I am done below transaction

(You just made a payment to firstcry rs. 625.60 was deducted from your paytm wallet.

Your updated paytm wallet balance is rs 0.0.

For future reference, your transaction id is [protected]. If you need any further assistance)

And i received below link for my 5% cash claim from paytm

(We have received rs.31.28 for your paytm wallet. This cash back is for order
#3418961pkq91b9793. {}. However, you need to verify your mobile no.
registered on paytm to receive this amount in your wallet.)

But when i open this link, error come for keep request to another fresh link

My email id is : [protected]@gmail.com
My register no. :[protected]